Consumer Complaint Database

On the 28th I went to Pep store to collect my parcel which was from Phoenix in Durban. When I enter the store after following the prosidure of sanitizing. There lady who was at the door.My question to her was" is this the right quer for collecting parcels, she said yes is only one line.
OK I follo...Read All

I recently cancelled my existing contract and signed up with Vodacom for fibre. My installation was scheduled for Monday 26 October at 09h00; however, the installation team did not show up. I phoned at about 12h00 to enquire an was advised they would arrive before 13h00 and am still waiting to this ...Read All

Good afternoon all my name is OLUSHOLA JOSEPH AGBONA with phone no: 08037340766. Last two weeks ago my account was compromised by Fraudster and I immediately called on your customer service representative and requested for them to block my account which they did for 4 days after then I changed my pa...Read All

good day,

please help me with the transaction that went through at PEP Ilanga mall & PEP the groove, I went to the nearest store(PEP THE GROOVE NELSPRUIT) on Monday 26.10.2020 but they couldn't help me with the transaction that happened at PEP Ilanga mall they told me that i have to go back to th...Read All

I have called vodacom on numerous occasion requesting migration from LTE contract to Fibre, till to date have not been assisted. After I have been told that migration to another package is possible, now I am being sent pillar to post and told it is not possible. I don't understand how can I be a vod...Read All

Same here . We must do something about this urgently....Read All

DEAR CONVERGE,

Sub: Complaint Letter for Poor Internet Service ( DISCONNECTED FOR ALMOST 7 DAYS )

Ticket Number CTS-003639772 ConvergeICT



Respected sir,

With due respect, I am writing this letter to inform you that my internet connection is DISCONNECTED from last 2/3/4/5/6 ...Read All

My family and i will never buy at ok furniture lydenburg because of the hurtful gossip that i heard about me. I went to deliver cookies to some of the stuff members and two of your salesladies asked me to bring cookies from the car for them. I did that then left, not knowing that 1 of the saleslady ...Read All

It's disappointing how the app can't direct any complaints to the restaurants for wrong items or missing items. I demand an explanation to such actions.And it took 1 hour without any explanation, there should be estimated delivery time. ...Read All

Safari Now still haven't responded to any of my e-mails regarding my refund. Is anyone gonna assist me? Or should I just hand this over to my lawyers???...Read All

Good-day
Since March i have been calling bradlows they dont ever answer their numbers until i went to Pietermaritzburg branch and they confirmed to me they never pick up the phones i must just send an email to them.

I sent the email and i have been in communication with Aldridge Jennie (Custom...Read All

I've done an upgrade and the amount confirmed several times "R750" is not the amount im getting charged. "R850" after phoning vodacom since the 7th of October requesting them to resolve the matter and provide feedback. Still not a single agent have phoned me even though they tell me everytime someon...Read All

Good morning
I am Onaoluwa and I registered for inksnation last week ,I made payment to the provided Acct details and I even message the number given out also, yet nothing changed..instill don't have access to the platform as it kept asking me to pay 1000n which have paid...I registered with Onaolu...Read All

U have not respond to my complain its been r month now...Read All

Pls show my SOA for the months of Sept, Oct, 2020. My acct no is 0020230351059....Read All

Pls show my SOA for the months of Sept, Oct, 2020....Read All

Hi am Patricia I paid 28000 and am only given local channels from yesterday. 7031591455 is my account number ...Read All

Mam/sir

2 months ang 15 days n poh aq nag hihintay n makabitan nang internet nang converge aug p kami nag bayad nang 1500 bakit hanggang ngaun wla p ring napunta n magkakabit pero yung iba nauna p kami nakabitan n cla unfair nmn yun sana nmn bigyan panasin ...Read All

Lbc robinsons cybergate. Whats the exact time ang lunch break nila? Everytime mag punta ako laging naka lunch break. Last time i went there past 2pm, nka lagay sa door lunch break. Next i went there 1pm, naka lagay lunchbreak 1-2pm .. sunod 1230pm naka lagay naman lunch break??? Ano bah talagang or...Read All

Good day, I'm Mary Grace Galvan, an educatinal plan holder with contract no. 13-039375 for my beneficiary daughter Shaila Mae Galvan, I was trying to call for a follow up in the educational plan claims in the Baliug and Head office but both are unresponsive. The educational plan or benefit of my dau...Read All