Consumer Complaint Database

I recently joined Vodacom by purchasing a contract online...(19.10.2020)

This however has been a complete nightmare from get go!

My application has been put on hold for nearly 2 weeks....

I spoke to Priscilla today at 11:50 am and she advised me that Samantha, who was originally assistin...Read All

To whom it may concern

This morning I took the New Brighton to Greenacres 5:15 bus. First of all the driver arrived late (5:30) and when I boarded the bus he told me to sanitize my hand. I had already sanitized my hands prior to getting on the bus and my sanitizer was still in my hands when he s...Read All

I did not recieve my package for over a week so i went in store to check on it . This is Estcourt postnet 3 hellet road 3310. In store i stood for 5 minutes while the 2 employees continued conversation. The guy that served me stated his name is Siyabonga and the lady said her name is Ndo later on. I...Read All

I have successfully canceled my membership for more than a year now... All of a sudden planet fitness start to debit my account.How do you that? I haven't been your member for a while now!! ...Read All

Hi, this is regarding my order I have made last time, order s3qm-3gp4. My order was cancelled by the rider as per customer service agents because allegedly, I was unreachable back then. I am complaining because I was not refunded with the amount that was charged on my debit card. The fact that I reo...Read All

Good Afternoon, nagpadala po ako ng document for NWRB (National Water Resources Board), with complete details of the address but the package was received by someone named Ritchie Chavez who is not an employee of NWRB. I am requesting to find and bring back my package because it is very important. I ...Read All

My mother bought a new fridgefreezer at your Vishoek branch. She bought and paid cash on Friday 23 October 2020. On Saterday when we filled the water dispenser we discovered a hole in it causing the water to leak. We immeadiately contacted the store they assured us that someone would come Monday the...Read All

I logged a request in February to have an invoice sent to me regarding the Planet Fitness contract since my company pays a certain amount towards club fees. I never received this document, and I have lost out on the club fees for the FY20 period because of this. I followed up on this again three wee...Read All

Hi,

I have sent my request for site transfer since September 7, 2020 thru email as advised by the representative i talked to their customer service hotline. I included all the details needed for my request however, up until now my request is still pending and no action has been made. It is very f...Read All

I bought two trolli kiss at Puregold Sucat (lakefront) yesterday (10.28.20) I notice that the date listed as best before is 19.10.20 and I can read it as October 19, 2020 so I asked the personnel but he mentioned it was the manufactured date and since I'm in a hurry I take his words and paid what I ...Read All

I ordered to foodpanda and i happen to have a wrong item so i called the help center to cancel it and they agreed and the next one was a wrong order so need to cancel it bit it was cancelled prior to preparation because foodpanda not allowing cancellation at all. Foodpanda gave a reason that it was ...Read All

I bought a portable blender from clicks Jabulani mall. And it stopped working first time using it whilst making a smoothie. I took back the blander to clicks waterfall corner and they refused to exchange it for me simply because I didn’t have a receipt, I wasn’t even asking for a refund I just ...Read All

I started registration for myself using my friend account details and on the process it shows me "click here if nobody introduced u to Inknation" which I did as instructed. After which I send the required details like my
Email: abubakart***@gmail.com
Username: Turaki2017

And the Payment detail...Read All

My account was debited today around 8am consecutively removing money from my bank account ON THE 27/10/2020.
I had to go to my bank (GTB) to block the card and account ......they removed my money (N107,000)till it remains 806naira please do something fast about this.... my account number is 0217516...Read All

I took my phone to Vodacom for repairs on the 25th of July 2020, I was told the phone will be back in 14 days. They pass and I go to get my phone back and its at the repair.so after 2 weeks I go back, my phone isnstill at the repairs. Mind you they not even communicating anything to me all this time...Read All

NANDOS BRANCH IN NEWTON PARK IN P.E DOES NOT COMPLY TO COVID-19 REGULATIONS AND AMENDMENTS . SHARING OF CLOTH MUSK IS NOT ALLOWED. I'M REPRESENTING EX- WORKER THAT WAS DISMISED- SHE ASK TO RETURN UNIFORM WHICH SHE DID. BRENDON DALE ASK HER TO RETURN MUSK. LOT OF UNCONSTITUTIONAL ACTIVITIES THAT ARE ...Read All

On July 27, i paid an amount 1500 , on aug 7, 2020 an converge representative went to our area to check the availability for the internet. But he say that my area is difficult to install the internet or should i say not available in my area?. So i decided to cancel my application but the converge is...Read All

Good day

My call on 29 September 2020 was to end my 16 years stint with Vodacom. I had upgraded all the family on MTN packages and nothing Vocacom could offer me then could beat the MTN deal.

The person that took my call was going to call me back as he needed to confirm if he could equal or b...Read All

3 rugs are losing its fabric all over the place. Kids can't play because of the dust and the clothes get dirty. No good costumer service since in 48 hours how can you tell something is wrong with it. If it is a bad thing don't sell the stuff. You are fraudsters. Bought stuff worth more than 60.000,-...Read All

Good day sir/ma
I played two games since on the 17th of October 2020 and the games was won but this games are still hanging please check what can be done to release the games....Read All