Consumer Complaint Database

I just got a phone call about this new offer. 100 gb, wow that is nice, but it is 50gb daytime and 50gb night time. That is stupid. Because the 50gb night time is only from after midnight. I am sleeping then. I am not going to stay awake just to use it. So really I am paying then for 100gb, but I ca...Read All

I am trying to get hold of your branch in Piet Retief but the phone is just ringing. I have tried your customer care ad your head office same result. ...Read All

We brought a leather 3PCE lounge Suit at Protea Glen Bradlows last year 13 April 2019, and two it started cracking in we called them and reported at their stores and get us this reference no Mo-Gomma-20191217-7447. They only came to collect it in February 2020, after months of calling and going to...Read All

Some logged into my sportybet account, withdrew all the money there,and also all the money in my account.changed my password and blocked my account. I can't access the account again, please I need to access my account to be able to know the account number the money was deposited into so as to report...Read All

My deposit was pending since yesterday 9k and they have debit me and still yet the money was pending please find solution to it sir...Read All

How rude is the driver!!!
And he is asking me to go to aramex branch to receive the shipment !!
36050876 this is he’s mobile number
I think he is working to deliver my shipment not to advise me to where should i pick up my staff
Very unprofessional employees

And the call center advise ...Read All

Already paid for the application of fiberx named to my wife.but still no update or any notice. Upon checking my application online, the system says that still waiting for payment. How long will it takes to install my application?! They must notify the applicant whether sms, email etc. 12days of wait...Read All

During the months Between the end Of August to the end of September, I began to have problems with my account and disappearing airtime and data which initially i did not take seriously.
Following an sms received regarding an upgrade that I was neither interested in nor applied for, I visited the V...Read All

That was the same reason given us by the technician. The same reason I found out was given to almost all the 20 or so complainants who were not ammodated last Friday, Oct 23 because the number of complainants that it was impossible to accommodate all. More have already left when I arrived at 2pm ...Read All

Good day

Still waiting for my parcel from Oakfield dd 15. 10.2020
D530602018406...Read All

I would like to follow up instalaation Jonnel Salgado
0020230991265
09989020109
Brgy. Bagong Pag-asa Quezon City
SS-08-1497208
AVAILABLE INSTALLATION ANYTIME...Read All

Good Day!!
Follow up kolang po kung kailan yung installation SS#-07-1322124..Ang tagal tagal na po naming naghihitay na makabitan.....Read All

Earlier around 2pm Nag paship kami ng parcel sa J&T francia branch naga city camarines sur. my parcel was neglected because it doesn't have barcode. But my last transactions i used the barcode but what they did every time i presented the barcode they did not scan the barcode, what they did was to pr...Read All

i have applied for converge and it was approved and queued for installation, installers called and did not came 3x, when i checked the website the status is already active. I complained 2x and nothing happened.

I called customer service many times and they confirmed it was already installed. Ho...Read All

My account was erroneously renewed by Globe store Malabon. Because of this my account was charged Pre-Termination fees. Part of the charge still remains on my account and because of this my account keeps on getting disconnected every month, this has been going on for 5 months now. Right now my accou...Read All

Dear Clicks Head office and Melkbosstrand Clicks,

I have to say that I have experienced possibly the very best customer service from Candy at Melkbosstrand Clicks of all time that I am with Clicks.
She assisted me, friendly an quickly, and I was impressed and very thankful for her assistance in...Read All

I received a text message about a promotional offer of upgrade. From 25 mbps to 35 mbps just add 99 pesos. Well, I applied for that.

I received a text message saying that it has been applied. However, speedtest says that my internet speed is still 25 mbps. I talked to Converge and they just gav...Read All

Store manager very rude... Staff not trained for clicks products i spend an hour in a store with no help instead they refused to refund the money me for a sling i bought a few hours ago they kept the sling and did not refund me please please please i want my money and m taking this further ...Read All

Ok- So we went to this Shakeys branch for a late lunch and note: we are really hungry since we only had coffee that morning, and then here's this QR code at the entrance for contract tracing that the staff initially made us aware thereto and since we don't have QR scanner on our phone, we decided to...Read All

My package has been received on october 21, 2020 at TOLEDO DELIVERY TEAM but until now I did not receive my package yet....Read All