Consumer Complaint Database


SENDER
Yvonne Van Der Merwe
I have made numerous calls to Vodacom Fibre about our wifi just switching off. The request is logged and then canceled. Yet I continue to pay my account. The last call was on 24th September. I was told that I would receive a call within 24 to 48 hours. To date I have not received one call
Vodacom: ...Read All
COMPLAINT #7325 - Product Issues
SENDER
Fabienne Descotes
RECIPIENT
Welit Trading
The shoes were bought during the month of May and to this day have not been delivered in spite of 3 emails sent to the so-called email address. The ad was on INSTAGRAM - and still regularly appears on their site (which is scandalous)....Read All
1 Reply
COMPLAINT #7323 - Delivery Issues
SENDER
Reggielyn
Please email me at reggielyn***@gmail.com to forward you the email correspondence as my disappointment can’t be summarize in 100 words. ...Read All
1 Reply
COMPLAINT #7322 - Customer Service Issues
SENDER
Rowe Moncada
Internet installed last June 2020, as of the moment, not receiving SOA, SOA not available for download in website and in app.

Account # 1060702034185...Read All
COMPLAINT #7321 - Billing or Collection Issues
SENDER
Nasreen Moosa
RECIPIENT
PostNet SA
On Saturday, 10 /10/20, at 11:55 my husband was at PostNet Waterfront, Humerail, to find the counter closed. He was urgently awaiting a car license from JHB and was very disappointed as he needed the license urgently! Another gentleman arrived at the same time. He was extremely irate as he made a sp...Read All
COMPLAINT #7320 - Customer Service Issues
SENDER
Olalere gafari
Sum of 21,000 as been deducted from my bank account from one of your agent without my knowledge. Pls help refund the money back.this is highest level of fraud...Read All
COMPLAINT #7318 - Customer Service Issues
SENDER
Adekoya Sulaimon A
I receive debit amount from paystack and I find out and they told me they find out this reference 201007102556pch77407043 debit me please help me find out the person....Read All
COMPLAINT #7317 - Refund / Exchange Issues
SENDER
Thandi Moremoholo
Good day
My name is Thandi Moremoholo my ID no:7412060325081 and my cell number is 0827859914. I have been a loyal Vodacom customer for more than 20 years. I have been buying different divices on contract with Vodacom over the years, phones and routers contracted with Vodacom. And still now I am pa...Read All
COMPLAINT #7315 - Other Issues
SENDER
ANTHONY ANDRES
I HAVE BEEN TRYING TO CONTACT YOU FOR THE PAST 2 MONTHS!!! GET MY INTERNET CONNECTION BACK ASAP!!!!!!...Read All
COMPLAINT #7314 - Service Issues
SENDER
Dominique
Hi,

I hope you are well.

I would like to lay a complaint please! I want my contracts to be cancelled! I called on the 3rd of October 2020 and spoke to a female agent. I understand it’s a 30 day cancellation notice period which is exactly why I called on the 3rd.

She kept me on the line ...Read All
COMPLAINT #7313 - Contract Issues
SENDER
Abbi Pascual
We ordered from My Thai Kitchen with 40% off promo after placing the order the bill was 1,807.50 without 40% off . We will pay the 1,807.50 but please refund us. We were shocked on the total bill to pay. Thanks. ...Read All
COMPLAINT #7311 - Delivery Issues
SENDER
Elle
I didnt noticed na I missed 1 month of payment during pandemic and received a mail last Oct 11 na they will disconnect users with unpaid bills for 2 months starting October 1. I tried paying but my payment won't go through na....Read All
COMPLAINT #7310 - Billing or Collection Issues
SENDER
Chastine Joy D. Magtoto
Please check the tracking number 313222228175 its been 3weeks wala pa yung item. na ship ito noong sept 23,2020 papuntang Guagua Branch naitrack ko na claim sa Davao noong aug 2020 ano yun paurong yung items pagka deliver? nag email nako sa LBC LIBIS BINANGONAN PERO TILL NOW WALA PA FOLLOW UP. SABI ...Read All
COMPLAINT #7309 - Delivery Issues
SENDER
Divine Daig
Ako nga rin po naka lagay enroute na sa SCS pagadian , oct 11 na Wala pa din...Read All
COMPLAINT #7308 -
SENDER
Liezl romero
0ct.10 2020

The Branch Manager
Converge.ICT Solution.
Caloocan City

Dear Sir/Madam,

I am writing about the company two(2) street posts installed in front of my lot property located at Lot 31-B Blk-21 cottonwood st.rainbow 5 village phase 3 deparo caloocan city.These posts was installed wi...Read All
COMPLAINT #7307 - Other Issues
SENDER
Khodani
A friend sent me a parcel using PostNet Thavhani Mall(Thohoyandou). She sent it Wednesday mornings with the exception of receiving it late friday or even latest Saturday but when I check using the tracking number my parcel was delivered in Cale Town wherese the slip clearly saying delivery in Nelspr...Read All
COMPLAINT #7306 - Delivery Issues
SENDER
GidoGino
I have withdrawn 252 from my account and its pending...Read All
COMPLAINT #7304 -
SENDER
Sarisha Moodley
My husband purchased a sweater and track pants My husband purchased a sweater and track pants from the Nike store in the East Rand branch about 2 weeks ago. The fitting rooms were closed which was understandable. When we got home as we live in JHB North, the track pants was pulled and you could see ...Read All
COMPLAINT #7303 - Customer Service Issues
SENDER
Marjorie Teruel
RECIPIENT
Shakeys
We called on oct 10,2020 and ordered foods. We were told delivery will arrive at exactly 10:55pm. But it arrived exactly at 11:47pm and we talked to miss Marisol the DELCO in the shopwise shakeys santana grove branch in sucat Paranaque. And she said we ordered at 11:25pm when in fact we ordered at 1...Read All
COMPLAINT #7302 - Delivery Issues
SENDER
Daryl Frivaldo
We paid the first payment but then they cancel it, and now we lose 1500 php. We dont know how to contact them for us to get the money back...Read All
COMPLAINT #7301 - Refund / Exchange Issues