Consumer Complaint Database

Good day. I've got two contracts that can be upgraded and I was ready to do than. With a shock I found that my account was in arrears with R4161.51. I figured my debit order that has to go off on 28/09 was returned unpaid, but when I checked my bankstatement, there were no debit order presented and ...Read All

My wife went shoppimg for few groceey items we need for the week at puregold commonwelth fairview ave. (near litex) as we usually do every payday, she finished paying and all the goods are in the cartwhen she remembered to buy two tubs of our favprite ice cream and went back to get some. She then a...Read All

In the past 8 months, I only had fiber for 3 months!!! It took you 4 months to activate my fiber, after running for 3 months I got a call from one of you agents saying: “Someone called to activate your line, but we see it’s already active?” I then put 2 and 2 together and told the agent I thin...Read All

We have 4 or 5 different contacts with Vodacom (all on my wife, Adriana Swanepoel's name) with Vodacom for more than 21 years. We work mostly from home and have contacted Vodacom in the past regarding the absolute poor reception at home. Twice have they sent a gentleman to our property to investigat...Read All

Hello my name is oluwatoyin kayode my username name is klauz I made a payment since October 2 and it has not reflect on my account since...Read All

Good day,

Ive been struggling to cancel my contract since end of July...every time a different call centre agent and every time a different story! Please go and check on my phone history,how many times i called!!!!

Vodacom wants to upgrade my contract but they dont want to cancel it...

PLE...Read All

I sapna narayandutt a first time customer to bradlows purchased a bed worth R15 000 on the 5th of october 2020
i was very happy and amazed with the excellent customer service given to me from the Port Shepstone store manager she truly made me feel that buying first time from bradlows is an excell...Read All

After I upgraded my contract online, your are now telling me you have discontinue the device, and I cant have the same as originally agreed contract option...Read All

Good day,

Upon review of my billing since the new contract, I have realized that Vodacom has indeed not corrected the amount payable for the Apple Watch as indicated on this contract on their special that was never loaded.
It was said this this would be corrected.

The amount deductible for th...Read All

My mother cancelled her contract in 2018 but Vodacom continued to charge her without her knowledge and resulted in her being in Credit Bureau..This year when she was trying to buy a car she was told of the Vodacom debt that resulted in credit bureau..When she followed up, Vodacom admitted their ove...Read All

I was insulted by Nkanyiso in Melmoth pep,jst because I was standing on the queue for more then 15 minutes and asked them to add another cashier bcoz there was only one cashier on the till, the guy told me to go to other stores if I ddnt want to wait,I told him I hv waited long enough to go buy some...Read All

HANGGANG NGAYON DI PA DIN AKO NAKAKABITAN ANO NACONVERGE ? MAGREFUND NA LANG KAYO KUNG AYAW NYO MAGKABIT !! KUMIKITA KAYO TAPOS WALA MAN LANG SERBISYONG BUMABALIK GALING SA INYO ? DIBA KAYO NAKAKARAMDAM DAMI NG NAGREREKLAMO SA INYO !!!...Read All

The frying pan was handed in at the Brakpan Makro Carnival Centre on the 30th July 2020.The assistant took the pan in to be forwarded to Russell Hobbs for repairs see attached photo.
On the 28th September 2020 we collected the frying pan and nothing has been done to the above, when we approached th...Read All

my application #SS-07-1308511
name: Mary Grace L. Lopez
contact#0905-538339-5
Subscriv=ber account #: 0020230893422


Cancellation of installation has been requested due to reason of almost a month of waiting and we urgently in need of this due to schools demand and my sons online class is ...Read All

I registered with inksnatkion on Wednesday 7th of October, 2020. and paid 1k to the account that was provided for activation and send my prove of payment to the whatsapp number that was also provided in the sit, till this moment I haven't been activated. ...Read All

Refund my payment for my order order q8ar-rfw2. Email your chat support couple of times buy to taken action! It has been almost a month and my haven't received the refund!!!! Php2,077.50 is not a joke amount!!! You were thr one who cancelled my order not me so its definitely your fault! Why do we ne...Read All

I was due for an upgrade in September 2020 however the device provided was faulty. It logged for a return and the device was collected by RAM Couriers on behalf of Vodacom on 9 September 20. Vodacom has continued to bill me for this phone whilst it is in their possession. I have called their after s...Read All

It a month already since i applied to have internet but until now i'm still waiting for me to get the service i already paid same day i applied super slow service that until now my internet wasn't installed yet I'm very disappointed to Converge if only I'm aware regarding this kind of service i woul...Read All

I placed a bet of 23 selections and flexed it by two last night,thus 21+ of 23 games.I won 22 out of the 23 games and yet sportybet says I have lost the game.this is the second time I being treated like this by this company.please they should check my ticket and give me my money.I won the game!...Read All

Ihave paid using mobile money but no channel display my number is 7026637417...Read All