Consumer Complaint Database


SENDER
Ettiene
Clicks pharmacy Ben Fleur 10/10/2020 at 09:50 witbank. My wife and myself stood in line for 30 minutes in the prescription side line and than they helped someone from the self medication side when. I confronted the staff about this and they had a bad attitude . The service is pathetic. We left our ...Read All
COMPLAINT #7300 - Customer Service Issues
SENDER
Ahmad Aliyu Harazimi
Please l have a complain my account is not opening thru the website since lastweek it's showing email /password doesn't exist...Read All
COMPLAINT #7299 -
SENDER
Mumtaz Limalia
I waited almost over an hour, when I stood at the counter telling the lady that she has passed my order number long ago, she blatantly ignored me. I would appreciate if disciplinary action be taken.

...Read All
COMPLAINT #7297 - Service Issues
SENDER
Yaw gemadzi
So many fraudulent recruitment agencies on the portal. They extort money from unsuspecting job applicants all in the name of “processing fee” . This is not right! And also I would like to know the company I’m applying for employment not always “a reputable company “
Fix these issues!!!!!...Read All
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COMPLAINT #7294 - Advertising Issues
SENDER
Henk van Zyl
SR 201001-716446
My fiber line could not be installed because of problems on your side. I was given a lte interim solution that had to be configured on your side. I was tokd it takes 24 hours. I run my business via internet and up to today the job has not been done. I am without internet and I have...Read All
COMPLAINT #7293 - Service Issues
SENDER
Tebogo Seshuane
My wife purchased a product at your outlet in taung NW via laybuy. The last payment we made was on the 19/9/2020.on the 6/10/2020 I went to the store to enquire about the delivery. I met a lady by the name Maggie. She told me that I should wait for Mr Monnahela who she did not know when he'll come t...Read All
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COMPLAINT #7292 - Service Issues
SENDER
Ian
Just want to let you guys know that you must have more managers like Jacque at CTM Montana. He cares about his clients and don't hesitate to go that extra mile to help you out. Everybody are very quick to complane but never quick to gave any compliments. I am buying at a lot of differant CTM's and h...Read All
COMPLAINT #7291 - Customer Service Issues
SENDER
Jhe Pineda
I applied last sept2,2020 , until now Iam still waiting for you to install my internet .We do understand the situation but please understand us as well because its already more than a month than the usual 10-15bus. Days that you've given to us it takes so long for you to install it . Please terminat...Read All
COMPLAINT #7290 - Refund / Exchange Issues
SENDER
Weizhiii tees
Sana kung sino man yung rider na yan paki tanggal. Nag hahanap buhay kami ng maayos tapos hindi idedeluver ng delivery boy ng lugar nila kaya nabalik lang sakin item. Madami pa sinend na proof yung buyer sa usapan nila ng rider! Bakit ganyan jnt paki ayos naman mga tao nyo!! Hindi niyo ba alam nilal...Read All
COMPLAINT #7288 - Delivery Issues
SENDER
Lucille elnaggar
RECIPIENT
PEP STORES
One of the workers said they open at 8:30 it’s 8:45 no movement no apologies given .clients is turning away ...Read All
COMPLAINT #7287 - Service Issues
SENDER
Butch Okkoy
I would like to file a complaint or report one of your delivery rider named Joniel Tataro with contact number +639566671900. The reason why i want to complain this rider is because he cancel my order whithout even notifying me, he even include that i personally rejected the delivery when he did not ...Read All
COMPLAINT #7286 - Delivery Issues
SENDER
Neville
I applied for a cellphone from Vodacom shop in Fourways Mall. Lyle was my salesperson. He sent me an email confirming that I didn't qualify for the device I wanted but gave me an option of another device. I replied the next morning confirming that I will take device. He replied saying that I can't g...Read All
COMPLAINT #7284 - Service Issues
SENDER
Silethelwe Buthelezi
RECIPIENT
PEP STORES
Greetings
language which is offensive or obscene i dont think it is under your regulations or it is part of your customer service delivery.
form of vulgarity is "cursing" and also lower customer dignity
I layed a complaint at Pep store located at ulundi Nodwengu shopping cntr
Shop No.6

In ...Read All
COMPLAINT #7283 - Customer Service Issues
SENDER
Peter Eerdekens
Insurance Claim & Over Billing.
Unable to find a means to communicate regarding customer services, staff appear to lack training, knowledge and ability to offer after sales service.
Furthermore, the Vodacom stores are only able to supply contact numbers in order to achieve the information required...Read All
COMPLAINT #7282 - Service Issues
SENDER
Lady Lee Dangiwan
I was charged full price for my order that had 2 missing items via card. I need you to refund my money. It's not a huge amount but you have to be fair with your service. If this is not resolved I will never use Food panda or recommend it ever again....Read All
1 Reply
COMPLAINT #7281 - Billing or Collection Issues
SENDER
Siphiwe Siyawuye
RECIPIENT
PEP STORES
On the 24/08/2020 I bought a cellphone at PEP CELL HAZYVIEW after 7 days it started to give me some problems. I have sent it to PEP for repair on the 25/09/2020 & I was called to collect it on the 30/09/2020 but it wasn't fixed and it was booked back again for repair on the 30/09/2020. Yesterday (...Read All
2 Replies
COMPLAINT #7278 - Repair Issues
SENDER
Carla Borges
I have been trying to resolve this matter both telephonicaly and over emails since May, it is now 5 months , this is a simple matter and proof of payment was given. This money is sitting in your account with no invoice. This should automatically have shown up as an error. Kindly advise the way forwa...Read All
COMPLAINT #7276 - Billing or Collection Issues
SENDER
Lerato Mtshabi
I made an online purchase on the 21st September of a mist fan. I received and email on the 23rd September to notify me that the is out of stock and that my account has already been credited with the refund. Its been 3 weeks I have been following up o the refund and the agents keep telling me that th...Read All
COMPLAINT #7275 - Refund / Exchange Issues
SENDER
Kamogelo Molebatsi
RECIPIENT
PEP STORES
The Cashier at Pep Wilkoppies near pick and pay at Klerksdorp North west are very rude they are not helpful at all and it's not the first time today I went there were on there phone and not being helpful I left the store without being helped...Read All
COMPLAINT #7273 - Customer Service Issues
SENDER
Sanet
Hi. I have been struggling for 2 days now to get someone to phone me to confirm my online upgrade. I was successfull but need confirmation before delivery can be done. I am very dissapointed. Your service was never this bad....Read All
COMPLAINT #7272 - Contract Issues