Consumer Complaint Database


SENDER
Morne Basson
Vodacom refuse to fix their own mistake and after 9months of trying, nothing changed. I get promise after promise that some so called manager will call me back, even from the legal department - nothing ever happens. Shocking service to say the least. I am no at the point where I want to act in a mat...Read All
COMPLAINT #14515 - Billing or Collection Issues
SENDER
Ian bush
It was stolen along time ago...Read All
COMPLAINT #14513 -
SENDER
Karbo
RECIPIENT
PEP STORES
I wont to store in PeP store 0238 potchefstroom to do a lay bye for my daughter the casheir named kgomotso didnt scan all iteams that i was lay byng so the time i arrieve to the store to take ma laybye i was a problem that to pay other iteams saparate so that cashier gave us an attitude with bad fac...Read All
COMPLAINT #14512 - Sales Issues
SENDER
Kelly Myburgh
RECIPIENT
Tiger Brands
I purchased a Beacon Niki Cashew & Coconut 80g Slab, Barcode: 6001120620776
MAN 03/11/2020
BB 03/09/2021 A3
At my local Spar (Kwik Spar, First Ave, Walmer, Port Elizabeth, 6070) on 06/03/2021. The chocolate had absolutely no cashew nuts in it and after eating some of it, I was left with a strang...Read All
COMPLAINT #14511 - Product Issues
SENDER
Vanissa Salinas
This is the 9th day that we don't have internet connection. The CS team could only advise us that this is due to the ongoing outage in our area yet we are the only one affected in our neighborhood. We are all working from home and it is already affecting our work. This is already unacceptable. We ca...Read All
COMPLAINT #14510 - Service Issues
SENDER
Precious sibanyoni
RECIPIENT
PEP STORES
So yesterday I went to pep at phola mall,made my purchase and then when I was about to leave the store
A staff approached me and ask for a slip,i showed her she went on asking to search my plastic I let her when I thought we were finally done she asked to search me,she literally touch me in my priv...Read All
COMPLAINT #14502 - Customer Service Issues
SENDER
Tessie Calleja
RECIPIENT
Shakeys
Hi I’m Tessie I did order on hot line on May 3 it’s Wednesday for delivery,since my card not yet activated .Your staff catch balisteres was so amazing and patience to assist me ,so I’m so happy with the assistance that she gave to me,Pls I will give her. Out of 10 star 9 star .mabuhay to balis...Read All
COMPLAINT #14499 - Customer Service Issues
SENDER
Anyamaike Nelson
My account was hacked with the organization name on it asking me to fill in my details for odds and my whole money in my bank account was withdrawn...Read All
COMPLAINT #14498 -
SENDER
Bongiwe Ngozo
Last week Friday (30th April 2021), the staff of Shalom bus services opted to use a bus that was not mechanically fit to travel from JHB to Zambia, putting the lives of the passengers in danger.
(i) The bus left JHB at around 4pm when it was scheduled to leave at 8am - seriously delaying time of...Read All
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COMPLAINT #14497 - Customer Service Issues
SENDER
Tebogo Pooe
A gentleman from the vodacom in the Workshop refused to do a contract sim swap saying that it isn't his job, I had waited for 45 minutes before that! I have two personal contracts with vodacom and a business one. I definitely won't be renewing them and taking out new one for this reason ...Read All
COMPLAINT #14496 - Customer Service Issues
SENDER
Letlhogonolo Mokgari
RECIPIENT
Mr Delivery
I have ordered food through Mr Delivery on Friday 30/04/2021 around 9:30PM. I was at 186A President Mbeki drive Rustenburg, 0299. However my order was never delivered. I have attached a picture to show that money went out of my account ...Read All
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COMPLAINT #14495 - Delivery Issues
SENDER
Adele Hamman
Good day

I was hoping someone can assist. I have been a Vodacom customer for many years and on 7 April I placed an order for a new phone online on the vodacom website.

On 15 April I received the new Samsung A72, with a 3in1 sim which I thought was strange.

Today 5/5/21 I called Vodacom to ...Read All
COMPLAINT #14492 - Contract Issues
SENDER
Poroto Wilson Khwebulana
RECIPIENT
Amathuba Gold
Reply Poroto khwebulana on25may2012 I have invested to gold/Silver/platinum investment Savings plan may ikindly have a update status ofshares...Read All
COMPLAINT #14490 -
SENDER
Mampiti Mpele
RECIPIENT
PEP STORES
PEP STORE IN NALEDI SOWETO TO BE EXACT IS COMPLETLY TRASH, MY GRANDMOTHER HAS BEEN GOING THERE FOR 6 FULL MONTHS TO MAKE PAYMENT TO ONE OF HER POLICIES AS THEIR LISTED AS A PAYMENT ISP HOWEVER FOR THE PAST 6 MONTHS TODATE THEY ARE OFFLINE, WHAT SERVICES ARE RUNNING, WHICH COMPANY AS BIG AS PEP CANNO...Read All
COMPLAINT #14489 - Customer Service Issues
SENDER
nicholle divina
This Rider:Juan Paulo Isidoro 639296772060. This person you hired as part of your delivery service is so rude and highly incompetent. Did not even bother to check the pinnable address sent ( which other riders can find , i dont know with him) and kept asking for my address in the rudest way possible...Read All
1 Reply
COMPLAINT #14488 - Delivery Issues
SENDER
Nndanduleni Vincent Netshifulane
On Tuesday the 04 may 2021, I went to the bank for my personal stuff. The bank told me that OK Furniture account is in arrears and I was surprised because my account is updated so I went to OK Furniture I spoke with the cashier and she said that she can't help me because everything is fine on their...Read All
COMPLAINT #14486 - Customer Service Issues
SENDER
Jose Mari A. Sallena
Nag upgrade ako ng 100mbps but pag nag speed test ako 9.58mbps lang.ano to lokohan 3 ang anak ko nag aaral s palagay nyo mabilis b yan...Read All
COMPLAINT #14485 - Repair Issues
SENDER
Regine aquino
What the heck LBC? It's still 4pm and ya'll no longer accepting a delivery, I need to send the letter ASAP on AND YET YOUR AGENT AT THE STORE KEEP SAYING THAT I'LL JUST GO BAVK TOMORROW!! WHAF THE HECK...Read All
COMPLAINT #14484 - Customer Service Issues
SENDER
Themba
RECIPIENT
PEP STORES
Good day I have a query with Peo Port Nolloth manager is arogant and the store is still not opened there is a note to say they open at 9H30 and we have been queuing from 9H00 they not communicating with customers...Read All
COMPLAINT #14480 - Customer Service Issues
SENDER
Casmero noche
Nawala po ang net namin nag payment naman po ako..late na nag padala ng notice ang converge kaya late na nakabyad.....Read All
COMPLAINT #14479 -