Consumer Complaint Database


SENDER
John Madzima
I bought a Tv in Jan 2021 @ Southgate and it was delivered in Feb it worked until 2nd week of April, then the screen went black on the right side of the tv on it's own. I took the tv to the shop on 16-04-21 for a repair and i was told it will take up to 2 weeks. I called after two weeks and the lady...Read All
COMPLAINT #14478 - Repair Issues
SENDER
Jet roleda
I expect delivery within this day . Then nung tnrack ko ulit ngayon bglang nakalagay shipment is with a concern. Bakit po ganun? ...Read All
COMPLAINT #14477 - Delivery Issues
SENDER
Pauline
I purchased products which were delivered last Thursday the 29th April. The items were damaged, I called in to lay a complaint. Bonile Mafuya called back, after a discussion, he advised that the courier company will collect the damaged items and the products will be re delivered. I have since not be...Read All
COMPLAINT #14476 - Customer Service Issues
SENDER
Markus Heym
781665015086
Since 15 days my parcel from manila to puerto princesa didnt arrive!! Thats outrageous und totally unacceptable, even with covid19!!...Read All
COMPLAINT #14475 - Delivery Issues
SENDER
rebecca solana
we receive a text msg fron lbc tacloban that there no living on the address we give butthe reciever was thre and after tracking it the nxt the reciever try to pickup the parcel but was directed to lbc tacloban warehouse upon reaching they said they deliver it already the parcel was recieve by other...Read All
COMPLAINT #14471 - Delivery Issues
SENDER
MOGANI NAICKER
I MRS M NAICKER PURCHASED A GRAFTON EVEREST LOUNGE SET FROM BRADLOWS PHOENIX . THE LOUNGE SET HAD A FAULT AND GRAFTON EVEREST TOOK IT BACK . AFTER 3 MONTHS WE WERE TOLD THERE IS NO STOCK . WE THEN PAID ANOTHER R2000.00 BRINGING THE TOTAL PAID TO R26000.00 CASH FOR ANOTHER SET . ANOTHER 3 WEEKS AND N...Read All
COMPLAINT #14464 - Refund / Exchange Issues
SENDER
Ramadimetje Mphahlele
RECIPIENT
PEP STORES
Good day
I bought alcatel tablet on the 4th of april 2021,I made a simswap because the sim card was too old not fitting on the phone,I waited for 3 hours,now the phone is off line stating if the sim no sim,I approached the manager at pep riverside view, the manager is so rude,didnt take me serious...Read All
COMPLAINT #14463 - Product Issues
SENDER
Patrick
April 1st I received a COD package from J&T claiming to be order from shopee for my girlfriend who was at work. I paid for it not knowing the package was a scam. Later she opened it and realized neither one of us ordered it, it was a fake Casio watch and many people all over Philippines received thi...Read All
COMPLAINT #14462 - Refund / Exchange Issues
SENDER
Marichelle de Meyer
Have a contract with Vodacom, got behind last year with covert related "no salary"...
Phone customer care to resolve the issue when i had the money.
They gave me the wrong reference number so paid the total amount in and they allocated the payment to another Vodacom clients bill ...Read All
COMPLAINT #14461 - Other Issues
SENDER
Yvette
Good day,

I would like to lodge a complaint regarding poor customer service i have received at Clicks pharmacy Atlantis , i was assisted by Uthmaan Solomons. I simply asked him about a certain medication and he answered me inappropriate manner and i was certainly not treated as a customer which i...Read All
COMPLAINT #14460 - Customer Service Issues
SENDER
Mr.Manuel Magro
I have been on a Vodacom 3G stick data bundle contract for many years for compatibility reasons, but I also know that the technology is old. I will have to upgrade my old system that I used the stick for anyway(Windows 7, as from January 2020, is not supported anymore). I am supposed to get 10 GB of...Read All
COMPLAINT #14458 - Service Issues
SENDER
Alida Pienaar
I was also frauded out of thousands by an employee called "Peter"
...Read All
COMPLAINT #14457 -
Same, my plan is 1500 only, but my bill is 2544.35, I paid 2,100 but when I check the app, I have 569.35 amount due. ...Read All
COMPLAINT #14456 -
SENDER
Olasunkanmi olubodun
Mine was hacked today...Read All
COMPLAINT #14455 -
SENDER
neil king
I was informed by the staff member when buying my fridge it will be delivered the monday it is now the 3rd day since my purchase and when i call for the store to query i receive no help pathetic customer service ...Read All
COMPLAINT #14454 - Delivery Issues
SENDER
Pregasen Govender
We went in on Saturday for a redemption meal as it was my anniversary and I phoned and told the manager it's my anniversary and I want it to be perfect when we were seated the waitress took her own time our food was received in parts we clearly stated no avocado on the sushi but it arrived with avoc...Read All
COMPLAINT #14453 - Customer Service Issues
SENDER
Mimi
Hello,Am Jepkorir am a student of Pwani and was in attachment in Watamu since January till March.i booked a ticket on 26th march however due to lockdown the company suspend their operations. Now that it has been uplifted i have been trying to tell you to fix me in any of the buses to Nakuru. Please ...Read All
COMPLAINT #14451 - Other Issues
SENDER
C Singh
My internet has been down since the 1May 2021 and today is the 4May 2021 with the internet still down.
The emails sent comes back with the same reply ...Read All
COMPLAINT #14450 - Service Issues
SENDER
Jaap van Wyk
I am not receiving a monthly invoice and have to phone for it every month. I need to speak to a consultant as Toby cannot assist. It takes me 10-20 min and more and it is unacceptable. If this is not resolved I will take my contract elsewhere....Read All
COMPLAINT #14449 - Billing or Collection Issues
SENDER
G.Singleton
Sir,
I had a mishap and my Samsung tablet was badly damaged. I took the tablet to the Vodacom store in the Langeberg Mall in Mosselbay for repairs. The tablet screen was replaced together with some other components at a cost of R3300. 0I collected the tablet on Saturday 1st of May. On Monday 3rd of...Read All
COMPLAINT #14447 - Repair Issues