Consumer Complaint Database

I went to Forest hill postnet as I have been going over a period of 3 years since staying around.To my surprise this time i was told that there's a charge for certifying documents.This has never happened to me before.The delivery as well took me back,because the Zulu lady(she had no name tag she has...Read All

I have been trying to cancel my contract since 26th March. End date 30th March. 0821958. Called again 7th April, not cancelled. Advised cancellation was loaded and credut can be passed due to internal mistake and could only cancel the cancellatiin end April. Called again 29 April, to enquire about t...Read All

Hi my name is Alan. I have been having constant issues with having my debit order being removed upon countless requests being made. All I want to do is make manual payments at the end of every month.

Time after time my requests are ignored and not resolved leaving me with double the debit order f...Read All

I booked my Vehicle in Dec 2020 with all advance payment, With Name Mr Fazeel Ali Awan (Pakistan) and they gave me delivery time Feb 2021, but 5 months passed, i am still waiting, i am contacting too much, but no proper response, very poor service from kia, very negative response from your end. I am...Read All

Claire Dela cruz
Ref no. 1464602021970

I already paid april20 due amount of 1535 but no available soa until now then the bill of April20 due is increased to 1650 i though i have been paid the april20 bill of 1535 .. why is that happen ?...Read All

na over punch ung cashier instead n 3 lng ngwa nyang apat maliit lng nmn ung price kung tutuusin pero ngaun pandemic npka laking halaga nanun sakin sna ma asikaso...Read All

Food panda's security is very poor, imagine having multiple COD orders sent to our address by someone who's using fake number not just fake number it's an overseas number. How can they let that happen? We'll file DTI complaint for poor security feature...Read All

I shipped 2 parcels from Taguig going to sorsogon last April 17 and both arrived at Legaspi Branch last April 18. Unfortunately, only 1 parcel arrived at sorsogon. Been calling and sending follow ups with customer service and the only status they can provide is that it is still for verification, tha...Read All

Please, help me,am a betking agent with a username: na-kar-0054, I made a request of #29,100 to pay my customers and staff salary,which the request was pending all of a sudden I saw a debit massage that am owing betking #54000 and after few hours of my request they reverse my pending request and deb...Read All

I have had a similar complaint with Vodacom in that I went for an upgrade for an iPhone 12. I went to the Bluff store 3 different times and was given a the same price on ALL 3 occasions I was in the store with my mom and my daughter. On the day I was meant to get the device, I was told “we can giv...Read All

May 4,2021 12:45 bumili ako sa Ministop Alphaland A ng 2 orders ng 1pc chicken sobrang rude ng cashier. She's even listening to earphone while taking the order in both ears...Read All

I have relocated to a new place two months ago. I’ve called Vodacom over 12 times now requesting assistance for my fibre to be connected. Each time I get someone “understanding” that I still have not been connected and they are “escalating” the matter.

I’m told that there are specifi...Read All

Bought a phone in Nov last year phone started acting up took it in Feb of this year...we went several times to go and check and not when the phone did come they told us the technician can't fix the phone and they can't give us a new one cause we have to fix it ouself I think that's unfair seeing tha...Read All

Poor service at pep Polokwan rissik street.

The reason for our parcel to be returned to sender....Read All

In Jan 2021 my contract was wrongly upgraded. Spoke to Gené van Wyk 04 Feb 2021. She was supposed to reverse it and she would phone me 01 April with a new deal. This was never done and it is more expensive that what it was. I want to cancel my contract and no one at the call centre want to assist m...Read All

I had a similar experience. Pep signet terrace lenasia has the most rude staff working there.The cashiers were discussing the situation with other customers and laughing. Apparently on the receipt it states that you cannot even exchange for a bigger size without the original receipt. Called customer...Read All

Still no reply from Vodacom . ...Read All

Last week I received a R500 Clicks digital voucher. Upon going to pay for my items at the till the deputy/assistant manager immediately told me they "don't take vouchers" (whilst standing in front of a large poster advertising your digital vouchers, by the way) and just walked away.
I asked her how...Read All

Very disappointed to be informed by Beverly from Clicks on the Bluff in Durban that the Babyliss hot air brush has been discontinued in spite of it being on their shelf.
I needed to buy cartridges for mine and they had none in stock.
Please help in this regard...as i am sitting with a useless purc...Read All

I played a bet from Betking obviously I played first half no goal and it came , which means I won but when I checked it , it said it was lost ...Read All