Consumer Complaint Database


SENDER
Titilayo
Placed an order at their Ikeja office at 10am on Saturday, as I type this at 5:20pm the delivery is yet to be made. The get together has ended as people have left. I am asking for a refund and they're saying the delivery is on it's way, for the past 3hrs.
That has always been the situation with 12b...Read All
COMPLAINT #14373 -
SENDER
Kamaluddin Hussain Mohammed
I have send cargo to india last month 23/3/2021 today I have received many things are stolen and my electronic item is damaged from my parcel when I complain through phone he started yealing on me his contract no. 0559416213 not good behaviour. And he is saying that I'm lying this is very bad and n...Read All
Image attached
COMPLAINT #14371 - Service Issues
SENDER
Nyree Delisi
This man is not a presenter, he's a racist animal. His behaviour towards black people is disgusting. It's not the first time he has done this and because you won't do anything towards taking him off air, he continues to disrespect and abuse black people. He's not alone, you allow Nick Ferrari and Ia...Read All
COMPLAINT #14369 - Other Issues
SENDER
John Carlo Guillermo
I would like to file a complaint for J&T Branch specifically in Bailan Pontevedra, Capiz, 5802. This branch is delivering even in weekends even though I have chosen "deliver in office hours" in Shopee App. THAT KIND OF SERVICE SUCKS and it ends up returning to seller and affects my Shopee account. P...Read All
COMPLAINT #14363 - Delivery Issues
SENDER
Emma Santos
This is about your office in Saipan Garapan and chalan laolao branch..
Your staff c Romy Quizon and the other staff who pick up balikbayan box,I forgot his name...I called yest.June 30th2021 many times In chalan laolao branch.,but no body answered the phone.so I called Romy in Garapan branch.
He ...Read All
COMPLAINT #14361 - Service Issues
SENDER
Msawenkosi Raymond
I'm Msawenkosi Raymond sigaba I'd no 7907285565080.Since 2015 I have a funeral policy with Avbob, I was very humiliated with disgraced claim they paid me when my mom passed away and as I also covered her I put my claim in of R25000 cover and they paid me R20600 when I called them asking why they mad...Read All
COMPLAINT #14358 - Other Issues
SENDER
afia
RECIPIENT
Jumia Ghana
An agent told me that refund/reversal is system made as payment is linked to the number attached to the account. Refund was however made a number other than mine only for me to be told that I provided a wrong number, a number I have been using for years..and even if its a typo since the number is ca...Read All
COMPLAINT #14354 - Refund / Exchange Issues
SENDER
Amelia
WAITING MORE THAN A WEEK FOR GOODS TO BE DELIVERED, BRAKPAN BRANCH VERY HELPFUL, BUT THEY WAIT FOR FINANCE TO GET AUTHORIZATION. I SIT ON THE FLOOR WITH MY SMALL KIDS, NO COUCHES TO SIT ON. BAD, VERY BAD SERVICE.

REFER COMPLAINT NO 9000167935 & 9000184779...Read All
COMPLAINT #14353 - Delivery Issues
SENDER
C. Sansoni
Glen Carriers has confirmed that the ship from London has already arrived in Sri Lanka, but when I keep on tracking I get the message that it is still in transit. Why is it that the consignee is not given true information? Invoice No. 43632...Read All
COMPLAINT #14351 -
SENDER
Diane Powell
I have been looking for an urgent contract as my phone is damaged. There was an advertisment by Pavilion Shopping Center that Vodacom Pavilion is having a dual promotion on A12 for R299 x 24 months.One phone is on 200 mins 200 smses and 650 mb.the other was on 65 airtime only and once off 20gigs I c...Read All
1 Reply
COMPLAINT #14350 - Advertising Issues
SENDER
Lizane Kardinal
RECIPIENT
Sleepmasters
Good day,

My name is Lizane Kardinal. Have logged this complain twice. A bed that I bought in December is making two ditches were we sleep. When the bed is made you can clearly see the two holes in the mattress.
Can someone please come back to me with this because this bed is fairly new and paym...Read All
COMPLAINT #14349 - Product Issues
SENDER
Pauline Sewparsad
I have utilized clicks online service 4 times, 3 of which i received damaged items. Each time i called in, i was asked to take the item to the nearest clicks store for assistance. If i wanted to go to a clicks store, i would not have bought online!. The latest purchased was delivered today, and once...Read All
COMPLAINT #14348 - Product Issues
SENDER
Jinky Maderaje
Good day, saan ako pwd mag reklamo kasi meron dito sa Escalante City, Puregold cashier, Lage po niya tinatanggihan if gcash payment po. Ang alam ko wala naman problema ang gcash ko. Yung iba naman hindi naman, sya lang po talaga. 3 times napo sya tumanggi. Nung una sabi niya 6pm cut-off sa gcash/bar...Read All
COMPLAINT #14346 - Service Issues
SENDER
Joys Ann M.Atilano
April 30.Around 2:30 we arrived at Puregold branch MANILA EAST ROAD PAG-ASA BINANGONAN RIZAL
To shop then me and my mother saw a marketing in the front of items written BUY 1 CASE AND GET 10% OFF we ask for 2 case of different items which has marketing of the same promotion and ask the merchandiser...Read All
COMPLAINT #14345 - Service Issues
SENDER
Nomie
I have been trying to make a purchase for over a week now, however struggling with my password.

Customer care number is forever busy, when i finally went through the lady i spoke to put the phone down on me.

Your customer care sucks...... This is so low for a big company like Makro...Read All
COMPLAINT #14341 - Other Issues
SENDER
GJ Deavall
I phoned on wednesday after holding for 50 minutes to speak to a agend,reported the morning early that my fibre was down...they said its probably a maintenance issue...received a message that same afternoon that fibre is restored,coming home it was still down...phoned then again on thursday after ho...Read All
COMPLAINT #14339 - Customer Service Issues
SENDER
Sherrydene Barrett
I bought a printer last week at courts in port Antonio. Went home, opened the printer set it up and went about installing the driver onto my computer. I use a macbook pro which is up to date. After many attempts and checking the canon website, there was no driver that was compatible with my laptop. ...Read All
COMPLAINT #14334 - Product Issues
SENDER
Ricianne Claire Ramirez
Ganito din yung nangyari sakin Eduardo Sese naman pangalan namimilosopo at tamad na tamad ...Read All
COMPLAINT #14333 -
SENDER
Mhaan A
I emailed your customer service to check why my package was returned to origin and was advised by Maria Theresa Bornillo that reflected on your system, I moved to a new address and has moved out as advised by the guard. I emailed again to validate what is the address on the package and your represe...Read All
COMPLAINT #14332 - Delivery Issues
SENDER
Alwyn
Tell you about my problem, I do not think Cash Crusaders are the place to do business, especially not Horizon brch.They rip you off and give you not even half what they will sell it.I hope they get rich but I pray a living God....Read All
COMPLAINT #14329 - Contract Issues