Consumer Complaint Database

Good day

Please take note that I did not place any order, your sales guy asked me if I want wifi and we told him we do have wifi and need to cancel it first, he then told us to complete the form and they will contact us to put us on a waiting list for when our WiFi is cancelled from the current c...Read All

The staff cashier Samkelisiwe Ntshangase & Floor Manager Matha could not help me to do my laybye instead i was given a stinking attitude. I was told i cannot do my laybye because the store room is full. How rediculous is that, it not my problem. But a customer before me was able to be assisted with ...Read All

Bought 4 packs of lekker milkshakes sweets.The sweets taste like soap and the packet inside smells the same.This is not healthy...Read All

I went to pep Centurion Mall to do 2 sets of laybyes but on different days, went back to collect my laybyes and they managed to find 1, as the other 1 grew legs and walked out the store as nobody knew what happened to it, one lady there told me that she saw one of her male colleague tour the box and...Read All

I discover just now my sportybet account has been ark. Please help me block the fraud ...Read All

Ive been in contact with this person on 25 April 2021,

Jabulile Tshabalala
Title: Credit Controller

Subscriber Collections
Credit & Risk

Explaining my situation on the 1st email. After that she doesn't respond to my mails and I don't have a contact number for her. My problem, I had a cor...Read All

since I laid a complained at bradlows arcadia last year November to this date my issues hasn't been resolved I feel like they taking me serious as a customer everyday I get an excuse im not happy at all..somebody should do something about this issues I go there everyday but I really think they takin...Read All

I tracked my parcel april 28 2021 at says claimed but i never received the parcel. How it happened, i never received a call or txt from LBC. So where is may parcel? O called CS few times already but always saying fpr investigation. As i said i did not receieve the parcel...tracking no. 1171318090...Read All

Vodacom phoned us in july 2020 to give us a "promotion". After finding out they lied to us we wanted to cancel the agreements. After a huge fight which involved hello peter as well they said both lines was cancelled. We believed them. After a month they deduct again money extra we phoned them they s...Read All

Last april 25, 2021 nag deliver po samin si rider jemboy esteban jr. Hinanap nya po ang papa ko na si david villarin na nka pangalan sa parcel. Sabi nya delivery daw po. Nag tanong ang papa ko kung mag kano sabi nya po 1000+ daw po sabi ng papa wla daw po siyang order na ganung halaga. Ang hindi nya...Read All

Hi, I am a pep shopper and I love pep simply because it’s affordable at all times, but the manager at pep wonderboom junction pep was appointed by mistake, she might be doing sales but her attitude is not welcoming, I strongly believe that store needs someone who is friendly at all times, visible ...Read All

The problem with your company it’s always late. No matter what the order is, it always delivers after at least 8 9 days!! one time it took them 3 weeks to deliver my order! Why?! And when the delivery guy decides to come he sends me on whatsapp and always comes early(9-10am), if I don’t reply th...Read All

I also removed my script and went to another pharmacy in town with much better customer care and faster service. Long ques at Clicks with only 2 till operators. Have seen this to many times at clicks. Went to Clicks on Saturday to get prescription. They misplaced already packed prescription. Went 2 ...Read All

As a club card member I have a problem, I think it was 2019 or late 2018 I went to the branch at Elukwatini where I did open my club card to complain about my points were stolen from my card, so the cashier was not able to assist me then I tried to call 086 number, they told me that I have 2 cards o...Read All

My father in law, Leonardo Balbuena Sr died but has not used his lifeplan because he died in a far flung area in Surigao del Sur and Eternal has no tie up funeral services. As agreed with Eternal, we will just be reimbursing the said plan. We already submitted the documents but everytime we go to th...Read All

Its been almost 1 and a half month waiting for proper assistance from kia toti and head office they have taken my car for sorting but have brought it back with no fog light cover I'm waiting over 2 weeks now no1 has contacted me the head office kefentse has only given feedback when I told her I'm st...Read All

I have been given the run around with VSP since February 2021 regarding an upgrade that was cancelled 2 days after agreeing to same as it was misleading on the sales call. The dispute has been communicated with various agents and no-one has come back to me with resolution herein, I am being pushed a...Read All

My parcel from Bethlehem arrived in East London on 19/04/2021, as indicated on the tracking page. Today is 29/04/2021. The parcel has been at Mounties East London for 10 days and has still not been delivered. According to a person called Samson, they do not deliver to Dorchester Heights every day. ...Read All

So I sent an email last week already as I am desperate need of a laptop as we are doing exams online at the moment and now I don't have a laptop as I was told that the laptop would be back before my exams commenced but no, now I'm stuck with no laptop in exam week please help !
This is the email I ...Read All

Good Day

during end March 2020 we called Customer resolution on 0800 119933 spoke to Lebo with reference number 9000098885 asking for a payment holiday due to lock down. we were not aware that it was not granted and as per Lebo she advised that if the account was debited we could do a reversal. ...Read All