Consumer Complaint Database


SENDER
JOANNA SAVA
I want to complaint regards on the cashier's attitude, with pos#136 named REYMADEL based on my O.R. I went to puregold tanza this April 28, 2021 at 16:06:09. After the cashier transacted my items when i left the counter she said at my back "SA SUSUNOD 10 ITEMS LANG TAYO HA" before i was finish in my...Read All
COMPLAINT #14265 - Customer Service Issues
SENDER
khanyiswa
Hi paid your account on 2019 bt still reflecting on my credit status that im on arrears ...Read All
COMPLAINT #14263 -
SENDER
Kagiso Mabasa
I'm Kagiso Mabasa and someone has been using my ID number to open a phone contract with you. Please advice further. I've opened a police case. ...Read All
COMPLAINT #14262 - Other Issues
SENDER
Magogodi Motlhake
I went to clicks mafikeng mall on the 15th of april 2021 for my chronic medication, pharmacist explained to me that i must go to my medical aid & change as i relocated to mafikeng, i did that and changed from klerksdorp to clicks mafikeng mall. i went to clicks mafikeng mall on the 19th i was assist...Read All
COMPLAINT #14258 - Customer Service Issues
SENDER
Sinothando Jack
I need a paid up letter and I've been waiting for it. I'm losing a Job I applied for. I did send proof of payment. ...Read All
COMPLAINT #14256 - Other Issues
SENDER
Michelle
Good day, trust this finds you well.

My name is Michelle, my daughter janisa was at the dispenser to get some medicine on her medical card. She has been many times before and we never had a problem.my daughter is under her father medical aid card and he pass away four years ago and left an insura...Read All
COMPLAINT #14255 - Customer Service Issues
SENDER
MICHAEL ANDREW C. TIBRE
Good day! Last week po I have 2 parcels from Toledo,Cebu City. I was sent april 10, 2021 but sad to say it was delivered in a wrong place so it was returned to Toledo which is sad. So I contact my supplier regarding the issue & ask for the solution. What do I expect, I had to pay another SF just to...Read All
COMPLAINT #14252 - Delivery Issues
SENDER
Miss Tladi
RECIPIENT
PEP STORES
I went to collect my parcel on the 27 April 2021 at pep home Thaba mall P6616 and i was Assisted by a lady called Kele she has a very bad attitude she even shook my parcel harder for everyone to know what i am collecting. I was not happy at all....Read All
1 Reply
COMPLAINT #14247 - Service Issues
SENDER
Jovy Bactad
Same experience here. Sent them several emails with screenshots of the payment, no response until now. ...Read All
COMPLAINT #14245 -
SENDER
Nestle BaƱares
Good day! May nareceive ako na text regarding sa delivery ko, may contact no. ng magdedelivered kaya tinext ko agad na walang tao sa bahay kaya kung pwede kinabukasan nalang pero di nagreply kaya okay sige baka nareceive naman yung text ko tapos nung gabi nakita ko status ko sa Shopee na delivered n...Read All
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COMPLAINT #14243 - Delivery Issues
SENDER
Nopasika
RECIPIENT
PEP STORES
I am currently working and staying in Aliwal North.I bought a pair girls boots from Aliwal North branch and send the boots at home in Tsolo where my kid stays, the boot did not fit her. I asked my sister to return these at your Tsolo branch but she was told they cannot help her as she does not have...Read All
1 Reply
COMPLAINT #14240 - Refund / Exchange Issues
SENDER
Glen Tebogo Thinane
I ordered my meal but not everything I ordered was given so the manager wanted to me to drive around and wait in que again while they took my order wrong d...Read All
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COMPLAINT #14238 - Service Issues
SENDER
Norwin lardizabal
Hello there i would like to formally file a complaint regarding on your rider Mr harry martinez that is currently based in Pasig city. He is not doing his job properly and He keeps making an alibi eventhough he is not attempting to deliver my parcel. Please see attached photo....Read All
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1 Reply
COMPLAINT #14236 - Delivery Issues
SENDER
Rebecca Macquela
My sofas were damaged and was reported two months ago and bradlows has not shown any interest resolving this problem...Read All
COMPLAINT #14235 - Guarantee Or Warranty Issues
SENDER
Sue-Anne Redders
I upgraded the 1 April 2021. On 6 April I cancelled the upgrade and gave the device back. Since then I struggle everyday that the amount on my account to be corrected. Now the wrong amount eas deducted from my account and still no one at Vodacom can help me as the answer is always WAIT. VODACOM CUST...Read All
COMPLAINT #14234 - Refund / Exchange Issues
SENDER
Isabella enslin
In the beginning of April I received a sms from clicks pharmacy telling me I must fetch my prescription. Today I went there just now to get it and the black lady working at the pharmacy refused to give it to me telling me I must come back on the 30th of April. It is a six months prescription that is...Read All
COMPLAINT #14232 - Customer Service Issues
SENDER
Meudene steyn
Good day

I only using my airfryer for about 2 months and the coating is coming off. I sure it will rusting aswell. I buy a lot of things from Clicks. Really first bad experience. Bought at Baywest in Port Elizabet.
Not happy
MA Steyn...Read All
COMPLAINT #14230 - Product Issues
SENDER
Shanice Eve G. Bailon
I ordered something on shopee and i chose j&t as the courier of my customer. the item was picked up by j&t on APRIL 22, 2021. however, up until now, APRIL 26, 2020, the parcel has not been received by the buyer. Sellers location is in San Juan City while the customers location is in lot 5 block 1 ...Read All
COMPLAINT #14229 - Delivery Issues
SENDER
Catherine Gana
Ms Tabitha Gana sent me documents from Doncaster, UK since 27th February, 2021. I have not seen the package yet despite the fact that my address is boldly written on it...Read All
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COMPLAINT #14227 - Delivery Issues
SENDER
Gary Morris
RECIPIENT
PEP STORES
This seems to be a common problem at Pep stores. The managers are aggressive and unhelpful. They say that the customer is always wrong!...Read All
COMPLAINT #14223 -