Consumer Complaint Database

SENDER
Holly Knight
For our very first trip to Africa we signed up to volunteer with a medical team. We fundraised and solicited donations of much-needed medical supplies to assist with surgeries in remote Migori. Because the journey is so very long, we wanted to extend our stay beyond the volunteer stint and we chose ...Read All
COMPLAINT #341 - Refund / Exchange Issues
SENDER
John Makeni
We used Unistar to get a visa for my wife in December 2017. Above the Visa fee we were required to also pay a deposit which would be refunded on return. To start with, the Visa never came on time, so we missed our flight and had to rebook. After eventually getting the Visa, we travelled and came bac...Read All
COMPLAINT #340 - Contract Issues
SENDER
Opiyo
I have been visiting Pandya for a while now because of my sons Paediatrician and well being clinic and I always have the worst service ever...
I have been complaining writing emails but never ever received a response...
the staff are rude and gang up together to make you look like you have done a...Read All
COMPLAINT #339 - Customer Service Issues
SENDER
Hani Samir Tawfik Shalaby
We are Egyptian newly married tourists in our honeymoon tour here in Kenya; we rent a room in Lissa luxury suites from Yaya straight to Kirichwa then branch on your right hand straight, Nairobi, since 4 days; from day one we feel unwelcome and the workers here in this place insist to bother and deli...Read All
COMPLAINT #338 - Other Issues
I bought an iron box (Mika brand).It worked for one month then stopped.It doesn't heat anymore.
I took it back to their Naivas Mountain Mall today (10-03-2018).Well I was shocked to learn from Sammy a supervisor that I will need to wait to a month before I get a replacement.A month yet the ironbox ...Read All
COMPLAINT #337 - Repair Issues
SENDER
Celestine Wambua Mbaluka
I had an accident in November 2017 and made a claim immediately. To this date your employees have been taking me in circles. The car is KBH022T. It's very unfortunate because I have been a loyal customer and even gave your company more business where I work. It's the first major claim I have made t...Read All
COMPLAINT #336 - Customer Service Issues
SENDER
Celestine Wambua Mbaluka
Hallo, I would like to officially lodge a complaint on the way my claim for my car Reg. KBH022T has been handled. All this time it has Ben circles of lies and no help despite this being the first major claim from the company and having given you more business where I work. This is very unfair wa...Read All
COMPLAINT #335 - Repair Issues
SENDER
Maryanne Atieno
I fueled my car on sunday 4th march 2018.I barely drove far than the car stopped.It cannot even start.
...Read All
COMPLAINT #334 - Product Issues
SENDER
Shirley Cynthia
I HAVE MADE AN OVER PAYMENT AND I AM MOVING OUT YET THEY DO NOT WANT TO REFUND MY MONEY. THEY DID NOT TELL US OF SUCH YET I HAVE STAYED THERE FOR THREE YEARS NOW AND WANT TO MOVE OUT BECAUSE I HAVE STARTED WORKING. THAT IS THEFT HONESTLY...Read All
COMPLAINT #333 - Refund / Exchange Issues
SENDER
Rick
RECIPIENT
Hot n Corny
The new trainee was cleaning when I approached. I told her what I want and she served me without washing her hands. I did not accept. I walked off. They should be wearing gloves. ...Read All
COMPLAINT #331 - Other Issues
SENDER
khathutshelo
A patient was supposed to went to the clinic yesterday friday her appointment fr hypertension but she didn't go because of the rain but when she go to rumani clinic they send her back telling her they can't help her because she don't have a file,but every month she collect her treatment there t ruma...Read All
COMPLAINT #330 - Customer Service Issues
SENDER
Donald Muhia
My Hisense mini fridge model no. RS-13DR45A was recently repaired and I collected on Friday 17th February. This Saturday afternoon I realised that it doesn't go off periodically as it should. On closer inspection, the back part is leaking cold droplets of water and the grill behind is very hot. ...Read All
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COMPLAINT #329 - Repair Issues
SENDER
doreen ngiyo
its a total disappointment on how you delay pensions.your operating system is total failure.you are just a disappointment to the mission category.very poor services to an emotionally drained human. ...Read All
COMPLAINT #328 - Customer Service Issues
SENDER
GEORGE PAUL OLANGO
We have been following up on our payments for work done since Nov 2016 (supplier)and have not gotten assistance. It is resource-consuming and expensive to keep pursuing this for more than a year without precise feedback. I am unable to get the contacts or email of the relevant authorities to raise t...Read All
COMPLAINT #327 - Other Issues
SENDER
Amin deldar golchin
I just throw out last 48 hours is like hell to me I'm still have problem. I can't eat. I can't go toilet.

Evry 2 horse. I feel really cold. I can't leav my bed. ...Read All
COMPLAINT #326 - Product Issues
SENDER
Mourine Kaari
This is the worst hospital.my brother was reffered after he had septic shock. He had 1extra surgery which we were not informed about not authorized it. Only for them to say they did the best they could. He had food leaking in his abdomen until he started to rot. I demand the closure of the hospital ...Read All
COMPLAINT #325 - Product Issues
SENDER
Kibwezi Juma
one of your Agents by the name of John(0722659462)has declined to refund my deposit after taking me in circles and being rude as we had earlier agreed that he would only deduct the water bill which was 2160/-,electricity bill of 1070/- and paint where he was only going to paint the walls excluding t...Read All
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COMPLAINT #324 - Refund / Exchange Issues
SENDER
Albanus kioko Mwangangi
Isold electronics to them through their director Mark Isika Bhukala and gave me two cheques which bounced, have tried to follow up but it has been one excuse after the other, currently not answering my messages nor responding to calls, mine is to protect other customers from being conned because he ...Read All
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COMPLAINT #323 - Sales Issues
SENDER
Edwin Birech
I have come to find out that i have been listed on a one shilling debt way back in 2014.
Is this in order?...Read All
COMPLAINT #322 - Customer Service Issues
SENDER
Pauline Muriithi
yesterday the 5th of Feb, 2018 I bought a liquid detergent but on reaching the cashier counter amy fellow customer alerted me that it ws leaking, unfortunately I has already paid for the item , so I requested for a replacement, the packaging guy was very helpful only to return and inform me that the...Read All
COMPLAINT #321 - Refund / Exchange Issues