Consumer Complaint Database

Good morning.

Your branch in Upington opens very late we stand more than 40 minutes outside and no on come to explain why they do not open on time. The staff is very unproffesional because when we nock at the door the telling us that they unload a truck and will open shortly because they are almo...Read All

Bradlows Rustenburg very good customer service I bought evolution couches 16 March 2021 on 16 April 2021 reported faulty on them it took a week before the couches wer collected.27th April couches where collected guys who came where very rude they didn't even cover those couches imagine your hard ea...Read All

I bought many items while i moved in my new house i thought we could trust court mammouth with all the advertisements they do on radio and tv.

I was completely wrong they stole my money, charged me twice on the same credit card, they have never refunded me or sent or refunded the items they could...Read All

Good day
I upgraded my phone, it was delivered to me. However I complained that the battery of the device seems weak for a phone can Vodacom arrange to fetch it and check it.

RAM picked it up, and thereafter no communication with Vodacom if the device was received or not and when am I getting i...Read All

Bought a phone 2020 before lockdown
And after a month or so the phone started acting up and the screen touch stopped working
After level 4 we took it to pep stores centurion mall
Where the phone was booked for repairs in november
We did not hear anything from them
After some months we noticed...Read All

I bought a Tony&Guy straightener. The straightener is not working like it use to. I normally make copies of all my electrical slips because after some time it fade away and nothing is visible on it. I sent my brother today as I am working and cant do it myself. For one of the staff, not sure if it w...Read All

waiting now for 48 hours plus to receive correct items which have already been paid in full?????
promises not kept from menlyn ctm, lost 2 days labour cost as well as client because of the unprofessional & unreliable service from ctm menlyn.
nobody returning calls not even manager???
this is how ...Read All

I have made an order online that was meant to be delivered by DPEX months ago, there is no way that I can call them as their phones do not ring at all and nobody respond back via email. I am disgusted by their customer service!...Read All

While rushing to make it on time for closing time, the security closed the door @ 5:25. Yes it may seem unnecessary to complain about, but most of the workers was standing around. They suppose to close the doors at 5:30 as stated on the door.
We always support clicks in fact we buy all our toiletr...Read All

I purchased two packets of Beacon Jelly Teddies. I found a chewed up piece of chewing gum in side one of my packets of sweets.

Super disappointed because these are my favourite sweets...

I don't know if I would eat them again....Read All

Hisense has given Makro Springfield back the money for my defective fridge however Makro is giving me the run around to get my own money back!!
For months Makro Springfield has messed us around and not replaced our fridge that Hisense has already credited them for. They told us to purchase from an...Read All

They just scammed me today, by one of the agent, all my money were wiped out icant believe this,this isthe phone number of the fraudster 08081888475...Read All

Good day Mr Shameel Aziz Joosub

order on-line, delivery should have been done on Friday 30/04/2021, but i had to change delivery address.

contacted both parties Ram & Vodacom to confirm address change.

was advised by Vodacom that the new delivery date will be Friday 07/05/2021,

contac...Read All

I was assistant by this consultant called Lenah am not happy at all about her service it seems likes she doesn’t like her job. Am a consultant myself I know that customers comes 1st the way she talked to me i even said should leave me the i went to the other shops ...Read All

This is regarding the complaint about your employee..

DATE: May 6, 2021
TIME: 17:42:15
CASHIER: Andrea Dela Cruz
BAGGER: Reymond Rey Canlas
PUREGOLD ALABANG ZAPOTE RD TALON UNO LAS PINAS

Nakakaawa lng isipin na mababa ata ang standard or hindi sinasala or napipili ng maayos ng recruitment ...Read All

Very disappointed with Aramex Bahrain. First of all supposed to be delivered yesterday as arrived in country day before yesterday. Yesterday nobody called and today when courier came he was very arrogant when I asked him why was not delivered yesterday. But I was shocked when he asked money for deli...Read All

hi my name is Walbert letargo and my account number is 0020130777599. Our plan is fiberx1500. I have been experiencing connection issues. All devices connected to WiFi are abruptly disconnected. This happens 6 times every hour. I already texted customer service here in plaridel bulacan but I am not ...Read All

I complain julie carmela mateo for not inform customer in the transaction. Actually this is not the first time that i visit in the LBC NORTH EDSA THE BLOCK BRANCH. Only she is disappointed me. But the other staff is good. ...Read All

I'm at pie city west street on the corner of broad Purchased a R25 pie steak and kidney it's cold and I couldn't eat it so I went to the cashier who told me they don't have a warmer and she exchanged it but still the pie was cold and dry and it was all pastry I'm so very disappointed cause I was rea...Read All

I have now phoned twice and wasted over an hour trying to get my account rectified.
Las time I phoned Shayme who was very helpful, but unfortunately only acts as a go-between.
I have now been sent an e-mail by “Ula” to say the ticket is closed and NOTHING has changed on the updated account sen...Read All