Consumer Complaint Database


SENDER
Rachel fong
Hi, I ordered food using foodpanda worth php 1,599 on May 8, 21 for delivery. They canceled my orders immediately and said my delivery address was incorrect which is not. I chatted to rider and asking extra fee for delivery and we both agreed then suddenly, they cancelled my orders and the amount wa...Read All
1 Reply
COMPLAINT #14622 - Refund / Exchange Issues
SENDER
Tusone Campbell
RECIPIENT
Flow Jamaica
I called in on numerous occasions due to slow speeds on Internet and wanting to know my bill amount. I was hung up on twice and no assistance offered....Read All
COMPLAINT #14621 - Customer Service Issues
SENDER
Karel Ngobeni
On the 29th of April I went to open an account at Bradlows Central Street, which was approved and I was supposed to hand over my pay slips after the approval,and I promised to do so. Then on the 6th of May the lady by Patricia went to my partner's work place and asked about the documents which I was...Read All
COMPLAINT #14619 - Other Issues
SENDER
Fortune
Someone did a withdrawal into my account and since then no alert he tried all sort things but no refund and no credit message in my phone from my bank uba what is wrong I need my money or less I will sue the company and my money must come out . Account number 2058042959 Name:Oluwakemi buzugbe
Savi...Read All
COMPLAINT #14618 - Delivery Issues
SENDER
Pumza Pinda
My Kettle broke handle.I have taken it back to Makro after 2 days they told me that I have damaged it.Do I look stupic to break my Kettle.This is not acceptable and I wont rest until I get my money back....Read All
COMPLAINT #14617 - Guarantee Or Warranty Issues
SENDER
Muhammad Aslam
I gave one order from Foodpanda of RS.348 today on 9th May 2021 at 7:00pm. This order had to deliver Mr. Muhammad Ismail Allah Warayo. When he got late I messaged him to give me mobile number & talked I also request him to take my some personal items & he agreed but I couldn't get my order after 2 h...Read All
COMPLAINT #14616 - Delivery Issues
SENDER
Aaliyah Mahomed
Cashier number 63.

I am appalled by the way this cashier spoke!
I have shopped at Makro for years! We have spent thousands with every purchase from you guys to have rude cashiers who don’t greet! And are lazy to get up off their chair to help paying customers! I greeted this cashier three ti...Read All
COMPLAINT #14615 - Customer Service Issues
SENDER
Brefelin Jamias Robles
RECIPIENT
Shakeys
Hi Shakeys, I am currently here at Shakey's Paseo Sta. Rosa, Laguna today May 8, 2021 at 6:50pm. I ordered a group meal but the service crew named miles offered a different offer saying that he will increase my chicken to 8 pcs if I pay 2,200 instead. Then it went down to 2100. I paid in cash since ...Read All
COMPLAINT #14614 - Service Issues
SENDER
Adima Balaman
TO WHOM IT MAY CONCERN

Good day,

I will raised this concern/issue to the head. This is to inform you regarding your JNT LAMITAN-BRANCH w a very bad/poor customer service experienced. I am a regular customer of JNT Express since 2019 here in Manila Ph. I’ve trusted JNT Express so much becau...Read All
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COMPLAINT #14613 - Customer Service Issues
SENDER
anne nikki dela cruz
RECIPIENT
Shakeys
I just want to file a complaint here at shakey’s matalino quezon city. We are so dissappointed in their service. we suggest to have a square cuts in our pizza and we already wait hours. we know the process, but when we say that we need the square cuts they only say to us that the’re going to mak...Read All
COMPLAINT #14612 - Customer Service Issues
SENDER
Justina Uy
RECIPIENT
Shakeys
I ordered through Shakeys hotline today to celebrate Mother's Day. I called at 1030am. When I was told that delivery will be at 1140am, I agreed. But, come 1230pm, there is still no delivery. So I called the hotline again to follow up. I was just told to wait for a call regarding my concern. No upda...Read All
COMPLAINT #14611 - Delivery Issues
SENDER
Martin Matheson
RECIPIENT
Justmop.com
1. Book a specific time. 14:30 - 15:00 for the arrival
2. At 14:55 an automated text sent saying appointment has been change! At no time was this agreed to. Justmop felt they can just manipulate the time as they wish!
3: now 15:30 and they still haven’t arrived ...Read All
COMPLAINT #14606 - Service Issues
SENDER
Cipriano Jerome A. Tabujara
RECIPIENT
Shakeys
Expired food due to late delivery
50 mins late, expected time is 3:30 pm and it was delivered 4:26 pm. ...Read All
COMPLAINT #14605 - Product Issues
SENDER
Vanessa
Hi I'm Vanessa from Welkom . I just want to inform you that you're chicken pops and chicken are very salty. Please solve this issue, cause it's very unhealthy to take so much salt in. Thank you be blessed. ...Read All
COMPLAINT #14604 - Product Issues
SENDER
Christopher Andong
RECIPIENT
Shakeys
i am asked if im willing to wait for an hour for my takeout order to recieved but uts been 2hours and i havent got my orders yet. it almost took me forever to wait. while the grab food orders takes only max half hour.. ...Read All
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COMPLAINT #14603 - Customer Service Issues
SENDER
Michael amanor
Poor service, when you win they won't pay, when u call they will be telling you rubbish, I won bet about one and half weeks now but they didn't want to pay me, I call them several time but they didn't want to pay ...Read All
COMPLAINT #14601 - Other Issues
SENDER
Abish Merelos
I already paid the order through gcash but order was cancelled ny food panda itself and no refund is being issue. You guys sucks. You provide no assurance to none cod buyers. The buyers who alreay paid for their foods can only pray that the rider who will get their orders is an honest man. ...Read All
COMPLAINT #14600 - Refund / Exchange Issues
SENDER
Tsakani
I bought a bed last year July and after 4 months it started making noise when ever I moved and it distract me to sleep peacefully,I have complained about it but I haven't heard anything from them till to date.if I don't get help I will never buy or advice anyone to buy at ok.because it does not have...Read All
COMPLAINT #14596 - Guarantee Or Warranty Issues
SENDER
Jc
Subrang inconvenience sa Customer na mamimili at pag dating sa cashier ay hindi gagana ang Credit card na dapat ay gagana naman, worth 12k ang pinili at pumila kami napakahaba.haba tapos pag dating sa Cashier ay di daw gumagana kenailangan pa namimg umuwi at kunin ang aming pera. ...Read All
COMPLAINT #14594 - Other Issues
SENDER
Ntebaleng Hlohlolo
Account Number : I12905376
Cell number: 0768500179
I am writing this letter to bring to your attention, my dissatisfaction of the poor quality of services provided by VODACOM. I am referring to the poor quality of service I received on the 4th of March 2021, from your incompetent staff and their p...Read All
COMPLAINT #14592 - Customer Service Issues