Consumer Complaint Database


SENDER
Londeka MKHIZE
It been almost two months my brother did fingerprints there ang they said In two weeks they will be ready but still now and nothing is happening ...Read All
COMPLAINT #14661 - Delivery Issues
SENDER
Stef
RECIPIENT
PEP STORES
Sms received from PEP/Paxi:
Paxi :) Paxi Counter To Counter Parcel D510603522606 Arrived At P0643 Pep Delmas Willowbrook Square.collect With Id And Pin 9519-9065 Before 2021-05-19

I went to pick up my parcel at PEP Willowbrook Square
in Delmas Mpumalanga yesterday.
However I was yelled at b...Read All
COMPLAINT #14660 - Customer Service Issues
SENDER
Samantha
Never in my life have I experienced such terrible customer service. Today is officially 8 weeks since our modem was delivered and we are still not connected. In the meantime I'm spending so much money on data just to get my job done.

The call centre is a disgrace, I've spent countless hours on t...Read All
COMPLAINT #14657 - Service Issues
SENDER
Kesaitse Lepodisi
RECIPIENT
PEP STORES
I bought DSTV Explora on 3rd May 2021 price was R850.00 at pep stores Brits, Tom str, found it was registered on some body Name, had to return it for exchange, Manager said the price R999.00 is not the same i have to get my money back they cannot do exchange for as price is up, which is not fair for...Read All
COMPLAINT #14656 - Refund / Exchange Issues
SENDER
David Rodriguez
I enroll yesterday at the yuba city planet fitness, planet fitness has been advertising that you get your first month free. I was told I couldn’t get my first month free that my first payment would be May 17th, and my Maintenance fee would be July 1st. Why is planet fitness advertising something t...Read All
COMPLAINT #14655 - Advertising Issues
SENDER
Petronella
RECIPIENT
PEP STORES
Bought a phone last year Nov at ur Cleary park pep cell....phone was causing problems took it in and nw they telling us the technician can't fix the problem...this is now my 2nd time that I'm sending u guys an email and nothing is happening must we just expect this pathetic service sis aha poor poor...Read All
COMPLAINT #14651 - Repair Issues
SENDER
Dean van der Merwe
URGENT - 9108095083087
I completed a VODACOM RELOCATION FORM on 15 April 2021. I was told that it usually takes 30 calendar days, but was ASSURED THAT THE RELOCATION WOULD BE EXPEDITED due to the fact that I use Wi-Fi to work from home.
On Thursday 22 April, I received an email from Vodacom statin...Read All
1 Reply
COMPLAINT #14648 - Customer Service Issues
SENDER
Phoebe de Leon
I ordered Greenwich Barkada Bundle 999. Posted photo from Greenwich includes chicken but I only received 2 boxes of pizza and 3 meaty spaghetti. I already filed a complaint and help thru the app. but unfortunately, they can't grant me a refund because the caption on the said bundle chicken is not in...Read All
COMPLAINT #14646 - Advertising Issues
SENDER
Claudia
Ever since we purchased this lounge suit we have ongoing problems.

We complaint to the store but blame is just shifted every time. In 2019 they collected and repaired and send back couches more broken that it was before , after sending this back for a 3rd time 2020, they re -upholstered the 2 se...Read All
COMPLAINT #14644 - Product Issues
SENDER
April Eslaban
Hi, Sir Anthony. I was thinking of transfering my ownership too. Was there any progress to yours? ...Read All
COMPLAINT #14640 -
SENDER
Sekgotho Cedson Sekgobela
I had cellphone contract( cell no: 064 652 7603) with Vodacom which was suppose to end in February 2021.Vodacom refuse to end the contract as they keep on loading airtime every month at increased price without my consent. I called so many times trying to get them to cancel the contract, but they're ...Read All
COMPLAINT #14639 - Contract Issues
SENDER
Mbutho hector
I was given a settlement of 50% on my outstanding balance l payed on the 14 of April come 25 april when 299 has to be debited 598 nd 299 was debited since then l never get help but different pple with different stories lm disappointed it has affected me financial nd emotional ...Read All
COMPLAINT #14638 - Billing or Collection Issues
SENDER
Mandla
RECIPIENT
Gbets
I am being robbed of my wining ticket the agent by the name liniwe was very rude to me and cut the chat ...Read All
COMPLAINT #14637 - Guarantee Or Warranty Issues
SENDER
Violy Carlos
RECIPIENT
Shakeys
I order online, reciebed confirmayion email that my order has been placed, but unfortunately no one bothers to infom me that i will not expect any deliveries within the day
Please refer to attached screen shot email for full history....Read All
COMPLAINT #14636 - Customer Service Issues
SENDER
Angeloas
Las Piñas CAA road, male employees there are very unprofessional. They always joke around with the customer and sometimes catcall female customers. What are some probable sanctions or punishment for those kinds of behavior?...Read All
COMPLAINT #14630 - Customer Service Issues
SENDER
nokwazi Olivian Mazeka
Goodmorning

I'm still waiting for my money to be deposited in my account.

Avbob company is stealing for many people why? When you asked for refund they tell to open a case for who?


Regards
Nokwazi Mazeka ...Read All
COMPLAINT #14629 -
SENDER
MARTHA JOHANNA BEETS
PLEASE CONTACT ME URGENTLY ON MY LANDLINE 021 386 4190

WHAT IS WRONG WITH VODACOM?

I DO NOT WANT TO CONVERT ANY NUMBERS TO A PRE-PAID.

I HAVE NOT REQUESTED ANY CONVERTION.

I HAVE A PRE-PAID NUMBER WITH MTN.

NOT INTERESTED IN ANY CONTRACTS WITH VODACOM.

IF NOT RESOLVED ASAP WILL GO...Read All
COMPLAINT #14627 - Contract Issues
SENDER
Kinah
rider Pablito Casero639289980132 lagi na niningil ng 10 pesos para sa gate everytime as in lagi pag may order ako sa shopee lagi ako nagbibigay knowing na ang dami nya deliver sa loob ng village namin. Kahapon nakita ko naniningil din ng 10 pesos sa ibang bahay na dedeliveran. Pati fee para sa gate ...Read All
COMPLAINT #14625 - Billing or Collection Issues
SENDER
Inga
please transfere back the money that you guys keep deducting on my account I want it back please.. how did you even get my card details yet I swiped when paying for your bus tickets.. I want my money back or I'm laying charges against this company.. you have the nerve of deducting my money after 5 w...Read All
COMPLAINT #14624 - Billing or Collection Issues
SENDER
Joseph Nacar
I did advance order amounting total of 1764.46 to claim your Mother's Day Promo. Unfortunately your San Jose Nueva Ecija branch did not give the limited-edition Mom's Facemask. I send message on your team thru Messenger and Text but no response from them. Kindly provide corrective action for this....Read All
COMPLAINT #14623 - Other Issues