Consumer Complaint Database

I’m requesting for SOA and it’s more than a month no action was done. They gave ticket number and I constantly following up as well as calling Customer Service and until now no action has been taken. ...Read All

At the Bluff Vodacom store in Checkers, on 07/08/2020 we ordered our upgrades for the following Wednesday despite them offering collection on Monday 09/08/2020. Wednesday arrives and we pick up my sisters phone at 11am and my phone has not been delivered. Amith tells us by 2pm it will be there. No-o...Read All

Grande notaire de la place, compétente très professionnelle et surtout très réactive, une personne digne de confiance. j ai traité avec elle plusieurs dossiers, le dernier a coïncidé avec la période de confinement et pourtant il a pris son cour normal, à recommander vivement ...Read All

I have the same problem with Vodacom, been trying to cancel a contract for months, but it has been a complete nightmare. I will definitely be joining the petition because I've had it. #vodacommustfall...Read All

I regularly visit different pep branches I need to tell you the customer service at the tills where you want to pay is pathetic they think they do you a favor to help you never more than one cashier available if you ask for service they have a attitude I told them if the customer cannot pay for the ...Read All

7 weeks na to, 2 weeks na ko tawag ng tawag sa customer service nyu puro mag antay ng tawag, wala naman tumatawag!

Tapos ung kapitbahay namin wala pang 1 week nakabitan na, kakakabit lang ngayon. ANO UNG DISPATCH TEAM NYU SA CAVITE NAMIMILI NG KAKABITAN.

Halos hindi na ko nakakapasok! ang pang...Read All

I went to a Pep store to buy a dstv decoder,i also paid for installation fee, later i lost the invoice, i went back to the same store to provide me with a reprint of my invoice, they said is impossible to do so. Should I go an buy again at the same store?

The store name is Pep Cell at Ermelo mal...Read All

I purchased a new lounge suite from Bradlows Bloemfontein.We chose the one we liked and the sales consultant informed me that it will be delivered from the Welkom Store.The deal was done and I paid my deposit.
When we received delivery the following day and, they delivered demo stock/floor stock to...Read All

I constantly get the same behaviour or attitude from your staff at Pep Balfour Park, the lady was so unfriendly, what is sad they constantly talk amongst each other (very loud) in the presence of customers, giving us an attitude of being tired. The teller (connie) who was even chowing a gum at the t...Read All

Good morning

I refer to order #MAK2646640 and want a EXCHANGE, not a refund please

I HAVE PHONED SEVERAL TIMES ABOUT THIS, CAN I GET A RESPONSE PLEASE, REFER TO TICKET 939318

I WANT A EXCHANGE FOR THE SAME PRICE THAT I PAID

SEE ATTACHED EMAILS

Kind regards



...Read All

Sir/Mam, bakit di nyo di nagagawan ng paraan yan? Bkit hndi ma locate ako, hindi nyo ba ako pde tawagan para alam ko status? bakit binalik nyo? hnahantay ko yang BDO credit card ko hanggang ngayon di pa dumating?...Read All

I am one of the subscribers of Converge and there are times when I have to report about slow/intermittent connection or no connection at all, unfortunately, no one from their team responds. All hotlines are unreachable and there were times when I had to wait for an hour to accommodate my call, when...Read All

I was nearly in a fatal accident Tonight.
One of your Busses drove on the N2 from Port Elizabeth towards Jeffreys Bay, close to Gamtoos.
There they overtook a truck on a sollid white line. Heading straight for me. I had to swerve out of the road past the yellow line, otherwise it would have been a...Read All

Name Evelyn Harrismith I bought a phone even a month it gives me problem i return to the store at Pep home they told me to wait 6weeks even now i m still waiting its almost 9weeks can you please help me to get my phone back its being a long time ...Read All

I have been with vodacom for over 2 years now and contract was supposed to end end of July but I upgraded towards end of july and was told it will only be activated from 1st of August,,my debit order date is the 20th of every month. So now vodacom decided to debit today on the 12th, I mean who get p...Read All

I'm Sibusiso Sibiya.. I have a problem with my CTM Account.
My account has been handed over to Blake for collections and I don't know why because we had an agreement and I have applied for insurance and they have approved my application,
So i don't know what is the problem now.

I have called o...Read All

Good Day

I am honestly disappointed in the service i have been receiving from Clicks Walmer Park. About a month ago i went to the store to purchase a foundation,i was assisted by a sales lady who informed me that i must give a note to the cashier who will fetch the foundation from her. I did this...Read All

I order pots on the 20 of July and nothing has been received to date. Tried calling the customer number to no avail. Even went to Bradlows Maponya Mall and a lady by the name of Elizabeth was contacted and they promised to call me back which was 2 weeks ago. No communication is received from your si...Read All

Hi, earlier today 12/08/20 around 5pm at Clicks Checkers center Kroonstad, both the manager and door lady I assume insulted me and followed me (causing me to purchase incorrect goods) meanwhile threanening me after I had a manager called to clear a misunderstand, he refused to identify himself and c...Read All

WE HAVE ALREADY PAID FOR INTERNET SERVICE AND UNTIL , WE HAVEN'T RECEIVED AN UPDATE REGARDING THE SCHEDULE AND ALSO WE STILL HAVEN'T GOT A JOB ORDER. IT'S MORE THAN A MONTH SINCE WE PAID IN FULL DOWN PAYMENT INCLUDING THE INSTALLATION FEE. WE'VE BEEN PATIENTLY WAITING.. BUT I THINK BEING PATIENT AND...Read All