Consumer Complaint Database


SENDER
Freddie Naude
Advertise falsley. They advertise products but never have stock. They also say buy online but no stock . That is false advertising and theft. I am going to report this in the news paper and consumer board....Read All
COMPLAINT #15080 - Advertising Issues
SENDER
Ms Isaacs
Hi

I called your customer care line on 0860254257 wanting to know about your add for the VITATRIM weight loss product that is being advertised all the time on tv. The person answering was clueless. She didn't know about the ad on tv or the product nor did she offer to find out. What disappointing...Read All
COMPLAINT #15077 - Advertising Issues
SENDER
Manolito Castro
Package is NOT YET DELIVERED OR CLAIMED..but when i track this # it is delivered and claimed ALREADY.PLEASE FOLLOW UP..WE HAVE NOT RECEIVE THE PACKAGE YET.
This was supposed to be deliver May 25 2021..6pm i track this package it was already delivered at 6pm..BUT WE DID NOT RECEIVE THE PACKAGE YET.....Read All
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COMPLAINT #15076 - Delivery Issues
SENDER
Chidera nedolisa
My commission am not getting it the way it should be plenty games are played but my commission are poor
And games played are no more reflecting on my account ...Read All
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COMPLAINT #15075 - Sales Issues
SENDER
Marilou Formalejo
My Pension Plan matures last Jan 19, 2019. Before the said date, I submitted the documents they needed for the release of my pension. Since then no update from them as to when can I claim my pension. Until now, it's almost 2 1/2 years, still I was not able to claim it. It's hard also to contact thei...Read All
COMPLAINT #15074 - Other Issues
SENDER
Aparna Gujadhur
Two of my parcels have reached Mauritius on 20 April and 04 May 2021 respectively.

For the parcel that reached on 20 April 2021, a payment has already been effected since 26th April 2021 and all necessary documents have been forwarded to Rennel. However Rennel never updates.

They always say ...Read All
COMPLAINT #15073 - Customer Service Issues
SENDER
Gerda White
We have literally been trying to cancel our contract for two years and still haven't managed to do it. We asked to cancel due to bad health right in the first month and received a response saying "sorry to see you go". We thought that meant they were at least processing the cancellation but then g...Read All
COMPLAINT #15072 - Contract Issues
SENDER
Cindy De Beer
Good day, I made an online purchase on Monday for the Huawei P40 Pro Plus of R20199.00. I payed cash using my card and as the order was being confirmed the internet went down. I got back online and the order was still in the cart even though the payment went off my bank account.

I have called num...Read All
COMPLAINT #15071 - Sales Issues
SENDER
Victor Themba
Hi there my issue is from Menlyn park clicks the manager Sarah,she treated me badly during the time I was working at her store,at the end she chased me away from my job as an outside merchandiser from Marketmax my name is Victor Themba Masilela,She complained about people who are stealing at clicks ...Read All
COMPLAINT #15070 - Other Issues
SENDER
Willemien de Klerk
Good Day
I have tried to register online for my UIF, but never received the password activation communication.
After several phone calls and email attempts, I gave up.
Afterwards I learnt that all the personnel are called back to front desk service, due to a large number of unemployed persons.

...Read All
COMPLAINT #15069 - Customer Service Issues
SENDER
ongezwa finca
RECIPIENT
PEP STORES
Your store 8784 in Mthatha has written that they open at 08:00 bt i stood outside while the staff was sitting not saying anything, please Improve on time management...Read All
COMPLAINT #15068 - Service Issues
SENDER
Onyeabor Ikenna Wilson
My money was withdrawn...Kindly block my number in your bet platform which I couldn't say how it got there.My number is 08037088456. ...Read All
COMPLAINT #15067 -
SENDER
Jocelyn m marin
3years na akong nagfofolow up na abutan na nga ng pandemic 2017 maturity ng pension plan 2018 ang education plan ng anak ko kahit singko wala pa akong nakukuha sana naman yung hotline nyo may sumasagot hirap po ang pagpunta ng manila tapos pagdating namin dyan wala parin makukuha nagastos kana sa pa...Read All
COMPLAINT #15066 -
SENDER
Gede Henry Torkuma
Sportybet should please kindly refund my money after receiving a call and that was all.Why now...Read All
2 Replies
COMPLAINT #15065 - Refund / Exchange Issues
SENDER
Lebo
Hi I bought a quuen bed restonic worth 5999last year June,but the quality of the mattress is not the same as the advertisement,pls I need a new mattress cause I can feel the springs it's hardly a year, hopefully I get a response quickly 0730260198 ...Read All
COMPLAINT #15064 - Guarantee Or Warranty Issues
SENDER
Odete Holl
Yesterday I bought a laptop at Nicolway with Microsoft 365 which your technician installed on my computer. I realized that the activation card indicated I used a gift card. I paid for everything with a credit card. I called the manager and she said the gift card number was the same number below the ...Read All
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COMPLAINT #15062 - Other Issues
SENDER
Phiwe
Took out a contract with planet fitness told it wasn’t for 24 months and it would only cost about 250. I’ve tried to cancel it but I’m always harassed and the amount keeps going out. Will definitely contact the ombudsman if this doesn’t get sorted out....Read All
COMPLAINT #15061 - Billing or Collection Issues
SENDER
Soobramoney naidoo
I have logged a call last year August with ex salesmen
Ntando however Natasha was handeling my Query it seems she was not getting anywhere. my Account is coming to the end and my single seater is still not fixed i am losing my patience.I will never look at future purchases with Bradlows again the ...Read All
COMPLAINT #15057 - Repair Issues
SENDER
David Hattingh - MainlyVintage
RECIPIENT
PostNet SA
I'm a BidorBuy Seller since on pension and normally hand parcel or flyer in at Meadowdale. I don't think I had one shipment that the young lady didn't spell my name or my buyers details wrong. Buyers requesting PostNet Shipping unfortunately increased drastically the last week or so. I print the sli...Read All
COMPLAINT #15055 - Customer Service Issues
SENDER
Odete Holl
I purchased a laptop yesterday and asked them to install Microsoft 365 . I received a card activation slip with an unknown gift card number.
I called in and they said the number was the same number below the black bar of the Microsoft 365 card. I told them the numbers are not the same. She then sa...Read All
COMPLAINT #15054 - Other Issues