Consumer Complaint Database

Pauline Muriithi
yesterday the 5th of Feb, 2018 I bought a liquid detergent but on reaching the cashier counter amy fellow customer alerted me that it ws leaking, unfortunately I has already paid for the item , so I requested for a replacement, the packaging guy was very helpful only to return and inform me that the...Read All
COMPLAINT #321 - Refund / Exchange Issues
My wife was on labor and of the male nurse asked her to sleep with so the birth canal could open because it was taking long for her to give birth, it is very shameful that he told us no one can stay with her overnight.
Am filing a lawsuit! I came the following day took my wife to another facility, ...Read All
COMPLAINT #320 - Service Issues
Hi team,
If ur providing for a particular area why ur giving ad to everyone ,so is this like a scam and I got more disappointed on urs ,bcoz I downloaded the app and I tried to get medicine for my parents showing a msg we r not providing ur area for emergency purpose only we r getting with u guys ...Read All
COMPLAINT #319 - Delivery Issues
Pius Muchai Kaua
Poor workmanship and delayed the vehicle for over a month.They kept complaining the assessor didn't authorize some issues to be fixed. Taking the vehicle to another garage for fixing at my own cost....Read All
COMPLAINT #318 - Repair Issues
Carol rono
Some electronics in your store doesn't have the warranty. I am suggesting that all electronics should have a warranty....Read All
COMPLAINT #317 - Guarantee Or Warranty Issues
Florence Jepkemoi Chebii
I applied for atm in December at your Eastleigh branch and I filled a form for them to deliver the a to kimathi branch once its ready. They told me to pick it in kimathi in 2 weeks time. I went to kimathi branch after 3 weeks and I was told there was no application for atm submitted! So I filled the...Read All
COMPLAINT #316 - Product Issues
Mike Olei
Has anyone tried to obtain a quote for materials at PB Bison? prepare to be taken round in circles for days upto a week. Difficult to imagine that a private company can be so inefficient. ...Read All
COMPLAINT #315 - Customer Service Issues
Esther Makori
I shopped at Tuskys Chigware Kisii branch on 30/11/2017 of KSH.5008 using KCB Visa card but at the point of sale, the ETR and printer didn't print the receipt.The supervisor tried to help but didn't manage.i was asked to pay cash and the deducted money was to be refunded after 48 hours.

I have fo...Read All
COMPLAINT #314 - Refund / Exchange Issues