Consumer Complaint Database
RECIPIENT
Vodacom - Head OfficeWe had 2 contracts we you and now it has been canceled for 5 years now they want to tell me that we still ou money on payment but everything was paided om time every month so now NOMBULEO KHULANE SENT ME A EMAIL SAYING THAT WE OU MONEY WAS IS NOT TRUE AND WAY AFTER 5 YEARS WE AKWAYSPAID CASH OR ...Read All
COMPLAINT #15152 - Billing or Collection Issues
RECIPIENT
Vodacom - Head OfficeI have a massive problem. On the 20th of May 2021 your sales person Cerease contacted my husband to say i am due for upgrade. We looked at the S21 and she advised us against it telling us it was not a good choice due to faulty camera issue. Then she advised she HAD IN STOCK AND IMMEDIATLY AVAILAB...Read All
COMPLAINT #15147 - Sales Issues
RECIPIENT
Converge ICT Solutions Inc.Opened acct. 3/26/21.
On 5/7 payed 1,920.00 and again on 5/24 1,200.00 total of 3,120.00 (based on the statement that I got from their office) then got disconnected last night the 27th. Their reason I still owed 2,045.00. (but look at attached pic.)...Read All
Image attachedOn 5/7 payed 1,920.00 and again on 5/24 1,200.00 total of 3,120.00 (based on the statement that I got from their office) then got disconnected last night the 27th. Their reason I still owed 2,045.00. (but look at attached pic.)...Read All
COMPLAINT #15145 - Billing or Collection Issues
RECIPIENT
Vodacom - Head OfficeGetting anything done through Vodacom Cancellations is an impossible task. They just don't execute instructions or requests from customers. I have 3 contracts that came to the end of the contract term.
1. 082 520 7949 came to its end in January 2021. I contacted Vodacom in January 2021 to make th...Read All
1. 082 520 7949 came to its end in January 2021. I contacted Vodacom in January 2021 to make th...Read All
COMPLAINT #15140 - Contract Issues
RECIPIENT
PEP STORESDear Sir/ Madam,
Today I went to Pep Store Pretoria Church Square to drop off a parcel to be take to Jozini Mall (KZN) through Pexi. I greeted the lady who was assisting me. She had no smile and had a very bad attitude. I told her I'm here to send a parcel to KZN, as I put the parcel on the count...Read All
Today I went to Pep Store Pretoria Church Square to drop off a parcel to be take to Jozini Mall (KZN) through Pexi. I greeted the lady who was assisting me. She had no smile and had a very bad attitude. I told her I'm here to send a parcel to KZN, as I put the parcel on the count...Read All
COMPLAINT #15138 - Customer Service Issues
RECIPIENT
CTM Head OfficeI bought items from the Watergate store on 12 Feb 2021 as we had our bathroom remodeled. Last month i noticed a crack in the toilet seat cover. I went back to the store and was told to order a new one at the cost of almost R500. My husband spoke to the manager Mr Botha and was told that it cannot be...Read All
COMPLAINT #15137 - Guarantee Or Warranty Issues
RECIPIENT
Clicks Store - Head OfficeI purchased personal items yesterday at clicks safari tuine in rustenburg. First of all the cashier took his time chatting to other staff members and rung items double a couple of times, after which I pointed out his mistake, he started to get visibly irritated with me and then shouted out to the m...Read All
COMPLAINT #15135 - Service Issues
RECIPIENT
Philpost - Villasis Post OfficeContact infos online not working
Services not worth tax-payer's money
Customs clearly milking people's money
...Read All
Services not worth tax-payer's money
Customs clearly milking people's money
...Read All
COMPLAINT #15134 - Customer Service Issues
RECIPIENT
PEP STORESYesterday I went to purchase some stuff, I get to the machines and swiped the money was approved, before the tills could open the machines shit down, they told me it registered as void and my money will be returned, well it wasn't they told me I must come back today with a bank statement.. My proble...Read All
1 Reply
COMPLAINT #15131 - Refund / Exchange Issues
Last July 22, 2019 I have filed the FCA on my Policy #2KG01074591 life plan -ECP2. I have submitted my original copy of my Policy contract to Ms. Hanilyn Raz at Eternal -Cebu branch office and until now i have not received any communications regarding my claim. Its almost 2 yrs but no one answers m...Read All
COMPLAINT #15130 - Other Issues
I am waiting for almost 3 years for my cash allowance to be given. Why itakes so long for your company to give my allowance. I hope na sana maibigay nyo na matagap tagal na din waiting period ko. Malaki maitutulong ng makikuha ko sa pang kabuhayan namin sa ngayon at gipit na gipit po kami sa panahon...Read All
Image attachedCOMPLAINT #15129 - Billing or Collection Issues
RECIPIENT
FoodPanda - Head Office758205 assalam walekum sar meri ID of board ho gai hai please send Mary ID on on board ...Read All
COMPLAINT #15126 -
RECIPIENT
Equity Bank Ltd - LoitokitokIt took more than 2 hours to be served while trying to open a new account at the branch. While I accept that some customers may need special attention owing to illiteracy levels, 2 hours waiting to reach the account opening attendant is unreasonable and unacceptable. Finally due to some small issue ...Read All
1 Reply
COMPLAINT #15124 - Customer Service Issues
RECIPIENT
Bradlows - Head OfficeI bought two single beds during December 2019 and were then delivered in January 2020.the beds were of horrible standard and already had sink holes by April 2020. However due to the lock down I could only attend to the matter in December 2020.In January of 2021 I went in store and asked for an excha...Read All
COMPLAINT #15123 - Refund / Exchange Issues
RECIPIENT
Bradlows - Head OfficeI purchased a lounge set
In February from the store at phoenix plaza.
They took a month to deliver, upon delivery I found the sofas to be damaged and flimsy.
I reported it immediately
With pictures to back up
The store only sent someone through after a month
And after debiting my account.i hav...Read All
In February from the store at phoenix plaza.
They took a month to deliver, upon delivery I found the sofas to be damaged and flimsy.
I reported it immediately
With pictures to back up
The store only sent someone through after a month
And after debiting my account.i hav...Read All
COMPLAINT #15122 - Product Issues
RECIPIENT
Mercury Drug - HEAD OFFICEGusto ko sana isoli at mapalitan yung nabili kong Relestal kasi hindi naman nagamit or na-consumed...kaso hindi raw tumatanggap ng return or exchange gawa ng pandemic...ano pong connect ng pandemic? sa gamot na gusto kong isoli or papalitan......Read All
Image attachedCOMPLAINT #15120 - Refund / Exchange Issues
RECIPIENT
Vodacom - Head OfficeI was all get it but only 1 pazzel left till it expired too but i knw is a competition whether u loss or win i will try my lack next competition
Thanks...Read All
Thanks...Read All
COMPLAINT #15119 -
RECIPIENT
PEP STORESI MADE A LAYBYE AT THE PEP STORE ABOUT TWO MONTHS AGO, SO I WENT TO THE STORE TO CANCEL THE LAYBYE BUT WAS TOLD THAT I CANT CANCEL MY LAYBYE SINCE I DO NOT HAVE THE ORIGINAL RECIEPT. I ASK THE CASHIER IS'NT THERE ANY ANOTHER WAY THAT WE COULD DO IT BUT INSTEAD SHE GAVE ME AN ATTITUDE AND SHE TOLD ME...Read All
COMPLAINT #15118 - Refund / Exchange Issues
RECIPIENT
FoodPanda - Head OfficePlease sar meri ID of board of id ko on kar de 758205...Read All
COMPLAINT #15117 -
RECIPIENT
CHICKEN LICKENGood day
I bought Chicken Licken (feed my craving) at pta Central house the wings were undercooked 'pale white' ...Read All
I bought Chicken Licken (feed my craving) at pta Central house the wings were undercooked 'pale white' ...Read All
COMPLAINT #15116 - Other Issues