Consumer Complaint Database

I went to symphony walk pep in town centre Mitchell's plain to have my Laybye cancelled.I told the cashier Jolene I would like to cancel the Laybye she then anouced it in the p.a to bring the laybye.then I told her i would like to purchase a jersey she told me to stand on the other side of the till ...Read All

Hi. Even i sent my cargo in 14th Dec 2020 but till date 8th April 2021 cargo not delivered to india
Never send cargo with al mina.
Bill number 1933. And now people stop responding the call and message...Read All

I had a prescription from the Doc. The assistant pharmacist failed to explain to me that she is going to give me alternative medicine because they do not have. When i ask her about it she gave me a stinking attitude. This is in Stellenbosch Clicks...Read All

I cancelled a laybye beginning February 2021, been told to wait for 14 to 21 days. When I went to check as those days passed,was suprised that my cancellation was never attended. The Mazwi even showed me the file. That made me remember the attitude I received on my arrival for this cancellation, tha...Read All

November 2020 I cancelled the device with the cell number 0609625284. Since then, I am MONTHLY billed with the amount of R171.00.
On 19 February 2021 I spoke to Phumeza at the Cancelation and Upgrade Departement.  Reference number 1-34829763353078. I requested again the cancelation of that cell n...Read All

Hi mr/miss/mrs my Name is Pumzile Magajana i bought a 152 cm seattle bed in your store in Gugulethu mall on 24 December 2020 now the bed springs is making noise 3 months of buying it and i follow the instructions they told me at the store of turning sides of the mattress every week i'm very unhappy ...Read All

I previously had a contract, which I cancelled DUE EXPERIENCING TO NUMEROUS ISSUES and then converted the number to pre-paid.

I used the number only to receive messages and then if I need to make calls.

On 8 January 2021, I checked my Airtime balance remaining on the number and there was an ...Read All

I have installed Fibre for my business 2 months ago.
Since then I only have more issues than fun with my fibre.
The fibre is off most of the times and when I log a service request It takes 3-4 working days to get resolved. I am very dissapointed in Vodacom service. I have been dealing with Vodac...Read All

I ordered some items from Bennie' Custom Keyrings. On 2021-04-06 the items were handed in at Florida Postnet. I received a call from Florida Postnet on 2021-04-08 that my parcel was delivered at Postnet Sunward Lifestyle in Boksburg. (Nearest Postnet to me) and that I can collect my parcel. On 2021-...Read All

One of our contacts expired 15Oct 2020 already and ever since we are trying to cancel the monthly payment but still the money gets taken. We are suppose to get airtime for that money but that does not happen. We even went to a Vodacom shop but still nothing. We are now where we call them twice a day...Read All

Two weeks ago, I received a call saying I was due for an upgrade, I was told that I was going to be paying R250 for 100GB anytime data, but the consultant mislead and lied to me because I only got 6gigs of data this month and my bill says R484, I have made numerous calls to the call centre but I hav...Read All

I paid 930 to finsap as they say is a POP now that they have to give me the loan they don't respond they don't ansa the phone even their emails I needed help from them and they scam me if they can't help me let them bring back my money...Read All

I'm not complaining about the store listed above, however I returned my furniture and was told thwy will be auctioned and I will be liable to pay the difference which I consented to but it's been over a year now with no feedback from Bradlows but my account balance is still over R20000, each time I ...Read All

Cell no 0828977845 - Account number: NA112103-6.
I was contacted by one of your agents for a new contract. Please note that I have my own phone which was not purchased through Vodacom. The new contract offered was promised to be less than the previous one on a monthly basis. On scrutenizing my ac...Read All

I have been without internet for 2weeks and no joy in dealing with your help desk. Vodacom stopped debuting my acc and decided to terminate my service as a resi was sent a bill of +R2000 and yet I have a month to month agreement and only 1 month was not paid. Nonetheless I paid the said amount in or...Read All

I have made every effort via the call centres to cancel a data contract that was up for renewal in January 2021.

I initiated this cancellation from my first call on 22 December 2020, followed by numerous more calls up until it was confirmed to be cancelled, but I found that even though I was tol...Read All

i order ahead of time for pickup, got to your buendia branch it still took me 45mins to get an incomplete order, cannot even tell which one is good or bad burger, the reason to order ahead is to minimiz the exposure outside of residence . your people dnt know what is actually happening, look at the ...Read All

You people are confusing me,firstly you said I made withdraw from my deposit, secondly you said you suspected my account that I made deposit with my Fiance Debit card,that I should snap it to you,now you are telling me my withdraw is more than my deposit, which do you want me believe,to be frank bro...Read All

321219514847 till now nasa lbc mayamot still everytime i track it..dats been april 7 supposed to be arriving today...Read All

Good evening maam/sir why is it my parcel arrived very late to my customer..my customer got mad at me he accused me a liar and say bad words on me ...Read All