Consumer Complaint Database


SENDER
RAYMOND LIBAY GELONGO
You may please activate Our Internet Connection? Since July 21, We don't have an Internet Connection, atleast you may give us some reasons why We don't have a connection as of this day. Knowing that Our account is activated We never expecting any billing for this month due to We don't have an Intern...Read All
COMPLAINT #4994 - Other Issues
SENDER
Nenita Corpuz
Lbc i just want to ask why your staff in the branch didnt inform me or txtng that my parcel is already there.now it was return to semder? I am not a fortune teller to guest where is my parcel.pasong tamo gil puyat branch not updating....Read All
COMPLAINT #4993 -
SENDER
Gerlie/Rolandino
We would like to follow up our parcel in LBC antipolo Church branch. It has been 13 days, it is bound to Tanay Rizal only. Tracking # 313207654821. Upon checking, It is in Cainta Delivery Cargo Team for 10 days now and counting. The rude LBC employee told us if we want to get our parcel they can onl...Read All
COMPLAINT #4992 - Service Issues
SENDER
Zulfa
Good day
I have purchased a Huawai P30 Pro at Vodacom,Blue Route Mall,CapeTown.The IMEI number of the cell and the box do not match even though I was issued the cell in the store.I have issues now as my insurance did not want to approve the claim to fix the cell screen.The insurance was activated i...Read All
COMPLAINT #4983 - Product Issues
SENDER
Jocelyn sarana
Senend ko po ung cp para sa anak kong nag ngalang antony sarana nung july 17,2020 at hanggang ngaun dpa natanggap nang anak ko ung padala ko august 4,2020 na po pls paki follow up nmn po...Read All
COMPLAINT #4982 - Delivery Issues
SENDER
Ayanda Manqele
Oh my goodness this just depressed as I have been waiting for my online order since 19 July 2020 and nothing has happened. I was hoping to get my goods this week. I have been calling, texting in the chat and tweeting like crazy. No response!!! ...Read All
COMPLAINT #4980 -
SENDER
Sandisa Funo
I came to settle laybye and collect the item (coffee table).
I did the laybye at Bradlows Westgate Branch and reffered to Prominade Br for collection as they were out of stock, and they will contact each other to have the coffee table wrapped and prepared foe collection.
On my arrival at the Primi...Read All
COMPLAINT #4978 -
SENDER
katlego
I have made a purchase at Makro Store on the 23rd of June, on the 29th I then cancelled the order. According to the Makro policy, refund takes 5- 7 working days, well due to COvid, they day 7 – 10 working days.

The cancellation took place on the 29th of June, it is today, the 03rd of August and...Read All
COMPLAINT #4977 - Refund / Exchange Issues
SENDER
Tasnim Junejo
I just order the food. And after raciving my order that food was so smelling. After eating a little portion.now I'm sick and not feeling well...Read All
COMPLAINT #4976 - Product Issues
SENDER
Sphamandla Kubheka
Vodacom

I'm very disappointed by the way you working you introduced Voda bucks after discontinuing talking points we enjoyed Voda bucks while we were still enjoying Vodacom Voda bucks you sent me an msg saying the promotion has come to an end but you are still cooking up something new to rewards ...Read All
COMPLAINT #4975 - Customer Service Issues
SENDER
Marife Sarno
Good day! I just want to know how long will you let us wait before you install our internet connection? We are done with all the requirements and even for the payment that was last July 19. But until now our internet we're not yet installed. We badly need it in our job! Hope you understand.

Appl...Read All
COMPLAINT #4974 - Service Issues
SENDER
Aviwe
My parents bought a fridge beginning of the year, they asked for a 6 months payment plan and the manager decided to put them in a 48 months payment plan. Instead of a 682 we are paying R1500 so we finish it quickly. We are now told to pay R8000, we don’t understand please because the manager who o...Read All
COMPLAINT #4973 - Customer Service Issues
SENDER
Terrence
RECIPIENT
PEP STORES
Good day I had the most unpleasant experience at pep stores in Mandalay. I left my house going to shoprite to do a small shopping which I did after my shopping I realize I forget to pay my dstv and I was already on my way out of the center so I quickly turn into pep so that I can pay my dstv only to...Read All
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COMPLAINT #4972 - Customer Service Issues
SENDER
John Maravilla
Look at the photo attached below and you will understand why I am so frustrated. I have been talking to customer service for over a week and they can't give me a straight answer. Can someone help? ...Read All
COMPLAINT #4971 - Delivery Issues
SENDER
Maria Jesusa Dela Cruz
Follow up on [Ticket#002449749]
Account No. 0020230001830
Phase2 A4 Dagat-dagatan NBBS Navotas City
Concern: No internet connection since July 19, 2020. Two weeks ng walang internet connection.
Fully paid naman kami.
If this cannot be fix can we terminate the subscription so we wont be billed f...Read All
COMPLAINT #4970 - Service Issues
SENDER
can't
LBC IS NOT REPLYING MY EMAILS AND DM's ON SOCIAL MEDIA!!! NO UPDATES FROM MY SHIPMENT SINCE THURSDAY!!!! ANG TAGAL NMN MAHATID, MATAGAL O NINAKAW NA NG ISA SA MGA HANDLER NYO!? ...Read All
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COMPLAINT #4969 - Delivery Issues
SENDER
Clydie Cronje
I have been trying to cancel an unused contract since the beginning of April. I have paid an outstanding amount, completed a cancellation form, and every month Vodacom just keeps on taking money.
I have 2 other large contracts with VOdacom that I am now considering moving to MTN.
Please help....Read All
COMPLAINT #4968 - Contract Issues
SENDER
Vince Velasco
Ive paid convergeict for 1500 last July 08, 2020. Up to now there are no updates or progress upon the installation. Ive emailed all their services sectors but to no avail.

I would like to refund if this matter still continues for another week....Read All
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COMPLAINT #4967 - Service Issues
SENDER
Mrs Mary King
RECIPIENT
Welit Trading
I ordered three pairs of Gizeh Birko Flor Birkenstock sandals on 25th May 2020 through your Facebook advert. I have waited patiently until now, 3rd August 2020, in the hope that my goods would arrive. It appears from previous complaints that I am not the only person in this situation. I would ther...Read All
COMPLAINT #4966 - Delivery Issues
Again this is related to our Qurbani meat issue that I am totally surprised by the pathetic customer service from such a big name ARY. Today on the third day and till now no one called from their support center and someone by mistake answered our call at direct number (not at the mobile numbers publ...Read All
COMPLAINT #4963 -