Consumer Complaint Database

We ordered of bunch of food at Mc Donalds through Food Panda. When we opened the pack it was everything we DIDN’T order. We paid 1,200 to the driver but the actual cost of the food delivered was only 365. The driver didn’t even give us a change. He took all the money. I actually got a chance to ...Read All

Good day I would like to send you an e mail as I have had no Vodacom signal since 31March. I was referred to your legal dept that can't assist. Spent hours waiting on customer service. In the meantime my business suffers, I can't communicate, do internet banking etc.
Hein Stander 0827772892
ad***...Read All

Relocation of Internet...Read All

I bought a twin tub washing machine on the 10/12/2019 within few months the washing machine was not able to spin my washing went to the store and report the incident as the machine is still under warranty store ref no:MO-HISE-20200903-0150,few days later got an sms from hisense repair ref:211595204 ...Read All

Your rider has behavioral issues! We waited for like a whole day for the package to arrive but when we called him, he told us to just pick it up! Like hello he could have had informed us earlier so our efforts of waiting could not be wasted! But instead of feeling apologetic he nagged at me and firm...Read All

I submitted a tablet for repairs at your Kollonade Montana branch on the 20th March. Sent my son on the 26th to follow up and he was told it takes 2 weeks. Todate no comms. Kollonade branch manager was busy to see me...Read All

Give her disciplinary action...Read All

I am really upset with the service I am getting from your store ,I sent in my device for repairs in February its been a month now I am receiving any feedback, I call and they promise to call me back but never do, when I go in store they still say they will call its April now it's over 21 working da...Read All

For 4 years I have been trying to cancel my one cellular number. It was a data card that was discarded and not used for 4 years. As I no longer require it. 3 visits to vodacom branches. And many calls to Vodacom cancellation. The first call on their record being 1 Dec 2020. I have called many t...Read All

I was at clicks Eastgate yesterday, the Maybelline consultant was chatting to a friend and I was told I would be helped later, then proceeded to tell me she doesn’t have foundation testers so I can’t be assisted. She was extremely rude and her colleague. I refuse to shop at clicks anymore and wi...Read All

Morning
My name is Thandeka yesterday i went to pepcell to buy airtime but the service i got was not acceptable i bought vodacom airtime but the cashier give me mtn when i complain the cashier give me attitude iam so angry i even left that mtn there because of here attitude...Read All

my connection drops every few mins making it unusable for anything from online gaming to netflix and even work

i have tried my best for 8 months with vodacom agents but they just dont seem to solve the problem at hand i was promised a agent wil contact me and they wil visit my house to see whats...Read All

I was asked the exact same amount to pay in order to release the funds ...Read All

I submitted an insurance claim for a lost phone 3 weeks ago and am still without a phone. The insurance department says they need to update my information on the backend but are undergoing IT maintenance. No one has a clear timeline on when this will be resolved and I'm paying for a phone and insura...Read All

To whom it may concern, I request a settlement letter please, I want to settle my account in full, Khalid Abrahams with ID 7409115114080 TIA ...Read All

Good day to management at vodacom compliance department I have struggled from june 2020 to get my contract to what I originally thought I would have, a sales consultant came to my house and asked me about my wi-fi I have been using and offered me a good deal 10 upload and 10 download price was good....Read All

Cause of too much waiting of lots of customer and it is because of managers unable to correct his staff slow movement and only one cashier inefficiency of counting by standing going away from seat then talking more to colleagues without concern to customers waiting too much !!! Very prostrating wait...Read All

This company has the worse courier service,my customer has told me I'll receive this parcel for weeks now (like middle of March) and you won't bliv I've still not gotten it making my customer feel disappointed and making it seem like I'm lying...my parcel has supposedly been with this company since ...Read All

Bandar Electronic TBK is a real company in Indonesia. Purchases at their company provide a 100% money back guarantee.
So don't make false information. If true, you as Mr Hugene Charvat make a purchase at an Bandar Electronic TBK company, please send proof of purchase, and proof of your payment to e...Read All

I bought a data bundle for international roaming on the Vodacom app and it did not work for roaming. I contacted vodacom and requested a refund or a conversion of that amount to airtime and I receive a simple SMS saying that "vodacom does not refund the date your purchased as for bundles do not have...Read All