Consumer Complaint Database

SR210406-421976 , SR210324/374113
Why did vodacom debit me R3200 from a normal debit order of R1200 per month. When i called to query it i was informed that it is my fibre..generally i pay R650 for fibre but in march my debit order is R1900 just for fibre. On the 22 March i called for a refund and ...Read All

My mom Lindy Fronckiewicz went into your Vodacom branch in Mall of Africa not sure what was the date and time , my mother went to a lady to cancel my dad’s account with the death certificate as he passed away on the 25th of December 2020 , the lady that helped my mother was so rude asking her if ...Read All

Every month end, I loose connection on internet (Fibre line), I call every month end and wait 4 days to get reconnected... It's a reoccurring problem... And it's not getting sorted. I have thus far lost a total of 12 days in 3 months. But I pay on time. This is not fair. I am tired and vele I will p...Read All

On April 4,2021 I was part of an incident and accusation that led to my membership with Planet Fitness being terminated . I don't think I was treated fairly and was doomed from the minute I was accused . Me and a young lady were in the abs room and she abruptly became hostile and belligerent ,making...Read All

Good Day
The poor service and lack of communication for my exit from Rawson has been absolutely appalling.
I have escalated the matter with urgency to Judy Pick. However the administration lady (Andrea Lovell) has still not made any form of contact with me. Even after numerous follow ups made by ...Read All

I logged a repair with defy from your carnival branch.My stove is not working and I have been waiting for repairs since 12th March...Read All

5 months after previous tenants vacated the premises I moved in. While renovating I started the migration process with my current ISP to the new premises to have continuous access. Then Vumatel installed a new fiber line and supplied a brand new ONT / fiber box.

We then discovered the previous t...Read All

Hi , gusto ko lng po i report yung rider nyo po . Na si Joemel Relox . Because my item cannot deliver in my exact address. Dun po dineliver yung item ko sa pinsan ko na nasa dulo pa po yung bahay . Ang layo po sa address ko . Hindi po porket bayad na po yung item tatamarin na po sila i deliver sa ex...Read All

I bought a stove at OK in carletonville, the stove bursted at first use a technician was sent to fix and still it gave me problem. My problem is how can a new electrical appliance be repaired twice, then there's a fault on that appliance. I asked for a new stove or money back but there floor manager...Read All

I am a locum but I never get paid according to my hours. Whenever I work at jewel city I encounter the same issue...Read All

I purchased 2 celine w/zinc (250mg) at P. Sanchez Sta.Mesa branch then a cashier gave me 2 pcs GC (worth 50 each) so Im very happy, I decided to used it and get a Vit C (DayZinc cap) worth 77.50 I purchase 2 box and so il be adding some cash, I'm waiting a bit to long as I am seeing them the male st...Read All

On the 3rd April 2021 I went to purchase medication from Clicks Cresta, my number was called and went to the pharmacist on duty, I asked for a bottle of mybulen and adcodol, he went to get the stuff for me and after I gave him my details while he was still packaging my items I asked if he can give m...Read All

Good Day

I was very disappointed this morning getting to Clicks Trade Route mall pharmacy to collect my mum's medication the pharmacy opened at 8:29. I was first in line but I was told I might not get my medication first as it will depend on the order it is packed. Firstly I was there before 8 si...Read All

SUBJECT - COMPLAINT AGAINST JENNIFER RODRIGUEZ, SUPERVISOR, PUREGOLD, ANTIPOLO ST., BLUMENTRIT BRANCH.


SIR/MADAM: Good day..I would like to make a complaint against JENNIFER RODRIGUEZ, SUPERVISOR, PUREGOLD, ANTIPOLO ST., BLUMENTRITT. BRANCH, for ORAL DEFAMATION... Here's my story.. I delivered...Read All

Vodacom still wants to bill me after the account was paid up with a cancellation fee. We have phoned vodacom more then 20 times to make aire that the account was settled. After 2 months they send us an invoice again. Everything was paid up in Feb 2021, today is the 6 of April 2021, receibed an email...Read All

No notification from rider to deliver the parcel,but it says an attempt to deliver parcel has been made.There is clearly no attempt made. Been waiting for my order since yesterdat morning. Been calling the rider but no response at all.
Tracking number with Shoppee: 770177966926...Read All

There is a package sent to me from UK on the 30/3/2021. In I'm inform to call the customer officer the next morning because the flight will take 6 to 7 hours to arrive Lagos airport, I call the customer officer the next day and said that my package arrived by 4am and should pay 28,200 for the delive...Read All

There is some auto scanning that happens everyday and now channels keep on disappearing to Wea we don't know n we fully paid.
Now we only viewing only 9 channels which ain't right.
Help and inform me why it's happening that way.
7018729722...Read All

Hi,

I ordered Burger King today because of their sale 50% off. I paid it online through Gcash. The app says the rider was outside already but when I open the chat supposedly to talk to him it suddenly marked delivered. No one called me or texted me. He did chat any single word on the app. Did not...Read All

I booked from Ikotun, Lagos branch to Utako, Abuja on 30/03/2021 and paid the sum amount of #14490, preferred seat no. 2. I was called on 31/03/2921 evening around 6pm by GIGM that I was the person that booked from Ikotun, Lagos to Utako, Abuja. I was rerouted to Akowonjo, Lagos branch. On getting t...Read All