Consumer Complaint Database


SENDER
Yamkela Gcwabe
RECIPIENT
PEP STORES
Today I went to my local pep and got there at 14:00 an hour before closing time to go fetch my parcel. When I got there it was closed noticing the time I asked the security guard if it was because of the number of people inside and he said no, today they're closing early not giving me any reason why...Read All
1 Reply
COMPLAINT #12964 - Other Issues
SENDER
Vusi
RECIPIENT
PEP STORES
I deposited money at Pep Stores at Pretoria Nort but the claimed other side is claiming not to receive it.Jow true is that. Please your urgent response please. It was R1,500.00 on the 09/10 this week...Read All
COMPLAINT #12962 -
SENDER
Oguntuase shina
Similar case with mine. 25k from my account via my sport bet account at 12 am on 12.03.2021. My Phone number is 07064732468...Read All
COMPLAINT #12961 -
SENDER
Johannes Mattheus
I have reported illicit numbers and debit orders added onto my account to the value of R37 000. My monthly contract payment should only be R412.00 Fraud was investigated and confirmed by by Nomsa Nthodi at the Fraud Deparment, with assurance that the amount would be credit from my account. An amount...Read All
COMPLAINT #12958 - Other Issues
SENDER
Keith janse van rensburg
I paid by debit card on the 25th of February and by march I see they say I never paid and charged me February fees plus a R100 penalty, I sent the bank statement and the fee was returned as paid but the R100 penalty was not fixed after I paid in February before march and the mistake was on vo...Read All
COMPLAINT #12957 - Billing or Collection Issues
SENDER
David
My money was withdrawn from my bank account and it's only sporty bet that knows my ATM details ..i was reading in the night when i saw a debit alert I could not believe my eyes until I found out its true.. Kindly help me as the money is for my feeding for a whole month.. ...Read All
COMPLAINT #12951 - Other Issues
SENDER
Mike Lyann M. Gordon
I would like to get the Money for the scholarship but no one contacted us about the scholarship money from eternals which we asked for the last three years ago in 2018. ...Read All
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COMPLAINT #12949 - Customer Service Issues
SENDER
George Kellerman
I have phoned the branch at Vredendal and requested a loan statement on 2021-03-05 but have not received an email yet.
I have sent numerous emails but the emails have not been opened yet and no reply received yet.
I need to have an answer to determine the next step to escalate this matter.
Could ...Read All
COMPLAINT #12948 - Billing or Collection Issues
SENDER
Pauline Thomas
I purchased a washing machine 7 months ago and it now has a broken transmission and is leaking oil and the legs are rusted which means they will soon cave in. I am being forced to keep this defective machine and have it repaired. And when the warranty runs out in a few months I will be stuck with an...Read All
COMPLAINT #12947 - Product Issues
SENDER
Brandon Swiegers
I Bought a brand new Android tv end of January 2021. As i got home the tv were preloaded with a user already on the tv. My Netflux wasnt working also. So i Thought lets try ine more thing. I took my PS 4 and start setting it up. As i put in the HDMI cabble the tv display retreaving data the whole ti...Read All
COMPLAINT #12946 - Refund / Exchange Issues
SENDER
Precious Dlamini
On the 11/03/21 I bought a a USN protein bar and as I was about to open it I checked the date it had expired on the 08/03/21 couldn't bring it back the same day since I had already left the centre for work.came back the following day to return the expired item.the service I got from the lady who was...Read All
COMPLAINT #12945 - Customer Service Issues
SENDER
Deepak Ramnarian
I bought a Braun blood pressure machine. When. I got home and opened the box the machine was used and it does not switch on. This is absolutely disgusting for a machine that I paid almost r2k...Read All
COMPLAINT #12941 - Product Issues
SENDER
Burton Govender
Contact makro on the 28/2/21,regarding fault on my television set. Was informed it is logged and will take between two to five days to resolve. Contacted call center on the 8/3/21 as I was still awaiting feedback. Received email 9/3/21 to say they sorry for the delayed response, and a technician wi...Read All
COMPLAINT #12940 - Guarantee Or Warranty Issues
SENDER
Nobuhle Dube
I bought a couch last year early December then we found out that one e couches its peeling the very same day it was delivered.I reported e incident many times but till today no help and the sales person promised us that they will refund it....Read All
COMPLAINT #12938 - Refund / Exchange Issues
SENDER
Reynier Botha
On 2021-03-12 my daughter went to Clicks pharmacy Walmer Park Port Elizabeth to pick up her repeat script after an Sms was send that the script was ready.
The lady at the pharmacy counter was very rude towards by asking her did you received an SMS and if not you are wasting our time. She told the l...Read All
COMPLAINT #12936 - Customer Service Issues
SENDER
Theresa darko
And if u come to ask them that why are they not giving u the job then they will push u to a place they don't even know just spoiling our fare too,I just think they don't know wah they are doing because for the past 6 months I went there no one has even called me to come or something, it's the money ...Read All
COMPLAINT #12935 -
SENDER
Theresa darko
Yes it's true oo,they take our money without giving us any job,they are scammers and thieves after taking your money then they just talk to you anyhow, ...Read All
COMPLAINT #12934 -
SENDER
Ntsikanye Ben
I had a contract with Vodacom years ago and paid up the LG phone and didn't renew the contract.
And recently the Mncube attorneys have been calling me on behalf of Vodacom claiming I owe about R1300 for missing payments, I asked the contract attorneys didn't have details. I asked if any copies eit...Read All
COMPLAINT #12933 - Contract Issues
SENDER
Mpho
RECIPIENT
PEP STORES
I came to pep stores in setsing crescent mall and bought a cellphone for somebody. The Phone is a Mobicel Rio,costing R430 it is a dual sim. The sim which connects with the internet is sim1 and mtn only. My problem is that the person i bought the cellphone for says he uses vodacom for everything,i w...Read All
COMPLAINT #12932 - Refund / Exchange Issues
SENDER
ICE VERUASA
RECIPIENT
Shakeys
Ordered a promo packaged included 8pcs of chicken, provided only a half gravy small cup good for 8pcs..contacted the rider immediately and said he will inform the store manager but nothing happens,no one keep in touch with me, then ive reached the fb page where I order the food online same thing wor...Read All
COMPLAINT #12931 - Service Issues