Consumer Complaint Database


SENDER
Betty Klynsmith
I had cancelled my membership and had the proof of the mail that confirmed that my membership had been successfully cancelled and they handed me over. I send that proof of e-mail including and asked them to contact the debit collector and take my name of and still they send me SMS's that they had h...Read All
COMPLAINT #11954 -
SENDER
Zelda
Why do Dischem charge Almost R200 for elvive hair oil which is not even R80 at Clicks? How do you justify the price difference and does this mean i will have to check everything bought from Dischem in future? There couldn't be a reason for this exorbitant price!!!! And unfair to charge in this in cu...Read All
COMPLAINT #11952 - Other Issues
SENDER
Tlhomi Tlale
RECIPIENT
PEP STORES
Called the customer service Centre on the 5th of February 2021 asking for assistance with an exchange as I did not have a slip, I was promised that a regional manager will contact me between Monday and Tuesday but it’s Friday the 12th was of February 2021 and I still have not been given a call, th...Read All
COMPLAINT #11951 - Refund / Exchange Issues
SENDER
Basani mabasa
RECIPIENT
PostNet SA
Good day

I am so frestrated as I Sent a parcel using overnight service. The parcel was sent on the 9th january 2021 from Thavhani mall was expected to be delivered on the 10th.

I made a follow up on the 11th and the driver called the receiver promising to deliver the parcel today 12th before 1...Read All
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COMPLAINT #11949 - Delivery Issues
SENDER
Abimbade Oluwafemi Samuel
RECIPIENT
Patricia
I made a withdrawal of 112600 on the 9th of February and it wrote pending throughout till 10th of February when it said successfully and I haven’t been credited till now and it’s still saying successful on the app...Read All
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COMPLAINT #11947 - Other Issues
SENDER
Hardus
They phoned me about a contract i can get on a nokia 2.4 and only wanted my id number then never phoned me back i did the aplication at game store using the vodacom head office
...Read All
COMPLAINT #11946 - Advertising Issues
SENDER
Bontle Dikutle
I so disappointed i went to west gate chicken licken and the people working there dont wear mask. They only close the mouth but the nose is out. I dont know if its a new way of wearing a mask. When I saw that i just cancelled my order....Read All
COMPLAINT #11945 - Customer Service Issues
SENDER
Pieter du Toit
Same happened to me.
Vodacom is lying to it's customers, and I will repeat this under oath in any court.
I think I will start a class action against Vodacom, I have read so many complaints about this false prizes people are winning.
We shall sue for the free course won, and Vodacom can pay for al...Read All
COMPLAINT #11943 -
SENDER
Thania Poonoosamy
Dear Vodacom

How do you not see all the complaints on a daily basis relating to very similar issues? Its absurd to think that your clients who pay you for your horrific service have to resort to complaint platforms because your incompetent , lazy staff and team leaders fail to do their jobs corr...Read All
COMPLAINT #11942 - Customer Service Issues
SENDER
Marnitz
I signed up at Planet Fitness Glenanda in October 2020, I was told by Given that they are running a special that will give me free access to the gym during October, November only pay R199 and December R199, when they started billing me it was this insane amount which I did not agree upon,

I sig...Read All
COMPLAINT #11941 - Advertising Issues
SENDER
Yolande Rautenbach
I have tried to get my data contracts cancelled since November 2020, As I am now unemployed. They cancelled only the one contract. To get the other contract cancelled has been impossible. I have also requested that my main number go onto prepaid. I have spoken to numerous people including Bianca and...Read All
COMPLAINT #11940 - Service Issues
SENDER
Daniel Kofi Annan
I have won but my money is not being paid
I don't know why so please check your system for me
The bet id is 873861. the match between Borgosesia calcio n Ac legnano 1913 has been played already and it was 1-4 in favour of AC Legnano but it is appearing in my slip not match not started so pls kindl...Read All
COMPLAINT #11938 - Customer Service Issues
SENDER
tadalafil pills
tagra 20 https://tadalisxs.com/ tadalafil overdose...Read All
COMPLAINT #11932 -
SENDER
Joan Bodiao
HI LBC TEAM, FIRST OF ALL NAPAGKAKAMALAN KMI SCAMMER DAHIL SA INYO. NASISIRA REPUTATION KO AS A SELLER. SO TELL YOU WHAT REALLY HAPPENS, NAGBOBOOKED AKO ONLINE NG MGA ORDERS ONLINE USING YOUR LBC ONLINE APP, KARAMIHAN AY COP. FEB 6.SATURDAY, NAGBOOKED AKO NG 5 PARCELS, LAHAT AT COP, SCHEDULED FOR RI...Read All
COMPLAINT #11928 - Service Issues
SENDER
Thuli
I am appalled at the service received from Vodacom. I have been a Vodacom customer for years and I am being treated like a nobody since the installation of Fibre. I have to call Vodacom every day with no solution to my problem. Vodacom Team leaders don't even care to listen and attend to customers w...Read All
COMPLAINT #11925 - Product Issues
SENDER
Devaraj PIllay
My problem is that as a customer we not getting anywhere with our complaint. I have been having problems with my washing machine from the time I bought it and the only thing that gets done is a repair that last for three months and there it goes again. All store manager does is sit there and do noth...Read All
COMPLAINT #11924 - Guarantee Or Warranty Issues
SENDER
Pamela
I have fibre, on the 7th it went down. I called 082 1904 on the 7th February. The lady promised to to send me SR via email and disappeared. On Tuesday I called again. This time this SR was opened SR210206-167696.That was actually the beginning of my nightmare.The next day I received a email closing ...Read All
COMPLAINT #11922 - Service Issues
SENDER
Gustav Fernando Branders
When I bought a bed from OK Furniture, I thought I was buying from a reputable company but now it seems I would have got better service buying something from a spazza shop. February marks exactly a year that I’ve been struggling to get a satisfactory bed from OK. When I took delivery of my bed in ...Read All
COMPLAINT #11921 - Customer Service Issues
SENDER
Daniel
Dear Sir / Madam
I surge on Google for The Pogues Irish Whiskey at Makro. Found the add The Pogues on special at Johannesburg South branches only. I decide to drive to the nearest to purchase the product.

Arrive full of happiness. Enter ask got assistance. When I took the product from the shelv...Read All
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COMPLAINT #11920 - Product Issues
SENDER
Nana Asare
Please I made deposit and the money has deducted from account but is in pending now...Read All
COMPLAINT #11918 -