Consumer Complaint Database


SENDER
Ummahani Gaffoor
I've purchased a drone and an action camera on the 24th of May, I returned it within 7 days not happy with the quality it's been one month and I still have not received any money back. Now my pressure cooker is also faulty, also purchased in the same batch! ...Read All
COMPLAINT #4029 - Refund / Exchange Issues
SENDER
Leopoldo P. Saluba,Jr
My PERAA LOAN RENEWAL, ACCORDING TO REG.NO.RX106864924ZZWAS FORWARDED TO PROVINCIAL OFFICE BUT UNTIL THIS DATE NO RECEIVED. WHY?...Read All
COMPLAINT #4028 -
SENDER
Leslie-Ann Alexander(Pickard)
I took my microwave to Busy Corner for repairs and was told that I would be called once it was repaired I waited ,but up till today I never got a call from them.Eventually I bought another microwave.I was highly recommended to them but I have no faith in them. Will not recommend them to others....Read All
COMPLAINT #4025 - Service Issues
SENDER
Jean Rose Diola
q month naghintay sa parcel taz after 1 month sabihin lang nila na lost parcel daw hindi ako naniniwala may magnanakaw talaga sa mga tauhan nila pero walang aksyon silang ginagawa..walang reply sa email kung hindi nag msg supplier ko walang report ako makukuha.. gusto kong pa imbestigahan ang lbc sa...Read All
COMPLAINT #4023 - Delivery Issues
SENDER
Phumzile Bonisile Musetha
On the 5th of June I cancelled my laybye and requested for refund the lady from Bradford in Springs Town asked for my bank statement which was produced and told me it takes 7-14 days to get my money I waited until I called on the third week for feedback the lady told me everything has been processe...Read All
COMPLAINT #4020 - Refund / Exchange Issues
SENDER
Jannie
I'm not even going to say that vodacom is the worst and most greedy service provider there is because by reading the comments we can already see this.

I have cancelled my "Month" to "Month" contract a long time ago. I did not agree to Pay the settlement amount because their terms and conditions d...Read All
COMPLAINT #4019 - Contract Issues
SENDER
Patricia Challlis
Hello,
I have been trying to contact Clicks Constantia all day. The dispensary do not pick up their phone. They have sent me an sms to say that my medication is ready. But by the amount I know that they have for the second time not given me a generic pill that I requested. On the sms it states,...Read All
COMPLAINT #4018 - Other Issues
SENDER
Jamique
Good day I'm highly disappointed in the service I received from OK Kathu. I've done the credit application a month ago I had to go back and check on the application after a week and it was just laying there no one contacted me nothing. The assistant gave me the forms to sign I signed them and filed ...Read All
COMPLAINT #4016 - Customer Service Issues
SENDER
Lilibeth Pasamba
Until now I didn't receive an answer. I submitted this complaint a month ago and sent proof of payment but no longer heard from Converge. It's very hard to get in touch with a customer service. The speed is 25 mbps but not consistent. Intermittent connection to no internet. Converge is also billing ...Read All
COMPLAINT #4015 - Billing or Collection Issues
SENDER
Donna Large
RECIPIENT
Welit Trading
I placed an order, received no confirmation and no products. £90 taken from bank.
...Read All
COMPLAINT #4012 -
SENDER
Catherine Hammond
I recieved my upgrade on 15 June, the phone has an out of box fault that needs to be replaced. I have called numerous times and am promised every day to get an exchange of my phone but still nothing. I am extremely frustrated and still do not have a functioning cellphone. ...Read All
COMPLAINT #4009 - Refund / Exchange Issues
SENDER
Mogambal Pillay
I find it disappointing to have to resort to laying a complaint or having to become frustrated with the call centre agents just to have the problem sorted out. I am told that they are working from home - does this mean there is no one able to assist? I have been phoning your customer care agents f...Read All
COMPLAINT #4008 - Service Issues
SENDER
Sebastian Schubert
The fucking idiots in the rewards department upgraded my account without my permission, I went into the Vodacom store and they said that an upgrade was done on my account on the 22nd of thIs month. I never gave permission for them to upgrade my contract as I wanted to get my new phone today. NOW I h...Read All
COMPLAINT #4007 - Contract Issues
SENDER
Michael Manalo
We received a text from converge with this account number (0020230483882) and later realized that this is not my account number. I just paid 1,700 pesos with the wrong account number. I have emailed you 3 times and tried calling your customer service hotline but i got no response. Please let me know...Read All
1 Reply
COMPLAINT #4005 - Refund / Exchange Issues
SENDER
Nicole Naidoo
I ordered a bed online on the 17th June 2020 and i havent received any update on the status of the product.I have called all the relevant numbers given to me by customer care but no one answers my calls....Read All
COMPLAINT #4004 - Service Issues
SENDER
Nomfundo Mthembu
GOOD DAY, I HAVE CONTACTED THE BRADLOWS STORE IN CITY VIEW DURBAN ABOUT MY BROKEN TABLE ABOUT 8 MONTHS AGO. I WAS FIRST TOLD THAT THE LADY I BOUGHT FROM NO LONGER WORK FOR THE STORE. I WENT BACK BEFORE CHRISTMAS AND I WAS HELPED BY A VERY KIND LADY AND SHE LOGGED A COMPLAINT. IVE BEEN WAITING ALL TH...Read All
COMPLAINT #4001 - Repair Issues
SENDER
Cherry
Its been three weeks since we send our parcel but until now its not there and it has been delivered to a wrong destination!! HOW IS THAT?! And theres nothing no follow up or even replies from LBC!!!! its really a waste of time.. please please i will not suggest to use LBC!! they dont take an actions...Read All
1 Reply
COMPLAINT #3999 - Delivery Issues
SENDER
Speed Up
I made a withdrawal at 9:58 of 28 June, 2020, but still pending....Read All
COMPLAINT #3995 -
SENDER
Sarah wheeler
RECIPIENT
Welit Trading
I placed an order to the value of £31.68 on 23rd May & have heard nothing from this company -
ref:- MT201460101000010026130
I look forward to a reply ...Read All
COMPLAINT #3993 -
SENDER
Nenita gamao
Lost of service all od the sudden and no possible way of contacting one.not even responding on email.....Read All
1 Reply
COMPLAINT #3990 - Service Issues