Consumer Complaint Database

We have the permission of the owner of the credit card (my mom). But they won’t let us pay with it. With all the groceries we chose we didn’t even take home even 2 of it. We didn’t bring cash because normally when we buy stuff people don’t so that shit to us.

This is very offending and d...Read All

Can you please help me with their office line. The chat section seems to be an AI...Read All

I was about to transact and send my courier to this branch, arrived at around 9:30 in the morning. To my dismay, they said that it is already cut-off and provided transaction numbers at early as 7AM. The customer service representative every bragged that people were in the queue as early as 3AM. Wha...Read All

its been more than two years ive been waiting for eternal plans to release of my limpsum and they all always tell me its still being processed....Read All

Vodacom is by the worst I have ever dealt with, I made an application online for a contract in which they approved so I then realized that the delivery address needed to be changed as I would be at work during delivery hours so I called on to change that, so I decided to call in and do exactly that,...Read All

CTM is obviously making to much money
Being a customer for over 20 years and experiencing a rude and terrible ordeal with your security/sales staff
With this testing for Covid where he just about pokes my eye out triggering the device and when I asked him to please not do that and just allowing ...Read All

I don't seem to under why the head office doesn't deliver the savings card in stores... Went to Pep at Dube Village Mall,they told me that they don't do card I must to Bridge City Mall when I got there all 4 of your pep stores doesn't have cards... And it's wasn't the 1st time this happenes..its the...Read All

I ordered two pairs of sandals from the company on 24/05/20. First payment failed to go through so processed again and this time successful payment. To date still no footwear received and two payments taken form credit card.
This is obviously a scam company ...Read All

My friend in Stilfontein NW sent me a parcel via Paxi at the civic centre Peps. She went in on the 9th June 2020, but didn't receive a parcel number or sms confirming the parcel had been received. I contacted her on the 19th June to ask her for a tracking number as I hadn't received the parcel. She ...Read All

We took the Tv for Repair on the 24th of March and still have not received any feedback instead we always do follow up and we keep geting excuses.OK Bridge City very poor service i would not recommend anyone to buy there.The shop opened on the 18th of May since there was lockdown but still theres no...Read All

My order was cancelled and they never refunded the amount which was taken from my card. They told me I was unreachable when their rider cancelled my order. I was waiting and there was no call or message within their app that their rider was there at my address. Totally poor customer service. It was ...Read All

Last May 1, I sent a cargo box to the Philippines. They said that it will arrive within 30 days if NCR then 45 days for provincial. June 2,my package was released from Manila port then forwarded to Bulacan Delivery team. From June 11 I have been following up with them, and all that they are saying i...Read All

Today I went to the savanna La-mar Branch to get a pro-forma invoice on some items that I was planning to purchase. I went to an eymployee by the name of Dwayne I showed him items then we went to his station to print it. He and another employee started a conversation re an account that some that was...Read All

To whom it may concern

I find it utterly disappointing to have to resort to laying a complaint or having to become irate with call centre agents just to have a decent service rendered to me.

I have been a loyal client of Vodacom for more than 12 years with the same number and for the past 7 d...Read All

I just bought 16 pieces Hotwings and Chicken Inn 9.The wings are really horrible and looks two days old....Read All

Me as well ,I contacted the fraud investigators for my bank ,my payment was taken out on the 14May ...Read All

Are you going to contact me or must I phone you?...Read All

What to file a complain agenst the the whole peps stores at willow Brook Mall Delmas. They don't help the customers at all even if a disabled person ask them. Tell you strait you can help yourself this is really bad. I walk out off the shop went straight to the shop in the main street in Delmas what...Read All

i am beyond disappointed with Ithala. something needs to be done , either close down or restructure everything in every aspect , especially their staff.

i have been trying to communicate with them in terms of business loan , they dont respond , they dont aknowledge , i truly believe that, they a...Read All

I tried to contact Nike headoffice in JHB. If you choose a option on the line, you are automatically cutt off. No email address provided either. Trying to find out about stock of Nike Air Force 1 low cutt shoe. Bought shoes from Cross Trainer Tyger Valley and wanted to exchange for smaller number. M...Read All