Consumer Complaint Database

I experience issued with the data voucher 31 May 2021.I load the airtime @ 20h00 and at 22h00 the airtime have still not reflect on my acc. I called customer service at 22h00 and the call centre agent told me that I just have to wait 24 hours for the airtime. At first she ask me all personal details...Read All

usually pag bumibili ako sa Mercury Mabilis lang ket madaming taong. Pero kanina Almost 20 minutes na akong nakatayo sa PWD(Pregnant) Dapat mas mabilis ang kilos pagdating sa PWD diba? kase prioritized lane yun halo halo nandun. kaya nga may ibang lane for us . Pero kanina grabe 2 ako sa line pero 2...Read All

Vodacom , Chatsworth, Durban

I type this email out in total anger, i had made many attempts but no one has gotten back to me regarding this matter.

I took a contract in the beginning of March this year. It's a Samsung S20FE, and the total contract is R819.00 per a month.

Upon fetching this ...Read All

On Thursday my 74 year old mother was called by a guy in the so-called Vodacom Shakeoff call centre, telling her about this big prize she has won. R50 000 and 2 S20 Samsung cellphones. So instead of my mother getting scammed I decided my husband should call this guy back to determine if this is on t...Read All

I requested that my line be moved over seeing I ,moved house. Vodacom informed me it will take 30 days to complete the ticket to move the line. Its been now 30 days. 2 Debit order have gone off and I keep on phoning. NO joy!! I am so disappointment in the way they treat their customers. I have liter...Read All

Minimart puregold here in judge jimenez kamuning quezon city, it happen last may 28, 2021 around 8:20pm i was about to buy soda just one soda and yet the puregold employee was in line and validating her item to the cashier but her card or i dont whats wrong in her payment,and i was nxt to her.. Nobo...Read All

Still no feedback!!! ...Read All

173403848951 eto po tracking number item bakit hindi po nadeliver nung may 24, nasa bahay lang ako nag iintay ng delivery, wala rin tawag, before naman may natawag na taga lbc pag nagdedeliver. Pakiupdate ang status...Read All

I want to know how go TV charges if am to use the app on my laptop. Do I subscribe monthly and then use data or? Please let me know...Read All

I work in Sandton city level 5 banking mall for Franco International Salon.
So naturally if I am need of medical assistance I go to the chemist store in clicks which I have been doing for years now. Today I felt a complete lack of empathy from one the assistant there by the name of Makungu who trea...Read All

Bakit po wala pa din kaming internet? Maghapon na po. Palagi po kaming nagbabayad, maayos po. Maghapon na pong wala, at kailangan na kailangan na po namin pero wala pa din....Read All

Yung rider nyo po na si DARWIN DAYSON (639514946289) tinag as Buyer not on location ang parcel ko. Tinawagan ko, sinabi ko yung nearest landmark para mapuntahan ko nalang, ang sabi bukas nalang kasi galing na daw sya dito. Sabi ko, sana tumawag man lang sya or nagtext na. Walang text or tawag na and...Read All

Asked for 80% deposit upfront and created a fraudulent invoice to make us believe that a wood supplier ran away with our money. Lies about why they didn’t return to site, didn’t pay their workers...Read All

It happens many times to our delivery that it tooks 2 hours to deliver the food they dont prioritize senior citizens order

Justine caparas
Store manager

He dont know how to handle people and store...Read All

0n the 31 March 2021 I brought Zanzibar sofa at Bradlows Rustenburg under Eunice management. 3 weeks after i released that one sofa is damaged i called them and they lay complain to HO. After a month a got a call from the driver telling me that they refused to repair the sofa and they told him to re...Read All

Good morning. On the 31 March 2021. I bought a coach at Rustenburg Bradlows under Eunice management. And after 2 weeks i realized that one coach is damaged and it was Zanzibar coach for R17 000.i complained at Rustenburg store and they lay complain to HO.on the 04 May 2021 they came for pick up that...Read All

Good day I received confirmation that my contract for account I3720191/3 ended on 11/4/21 and was migrated to prepaid. However I still received an invoice dated 3/5/21 for R309.00 Please could this be reversed as this contract has been cancelled. thank you...Read All

Hi I brought my laptop at Incredible Connection Pavilion on the 04.05.2021 they never gave me a feed back I had to call to get a follow up on the 21.05.2001, they’ve been sending me from pillar to post they are not giving me proper feedback. All I need is my laptop in a working condition, it has b...Read All

I bought the pacer limited edition 4 weeks ago from Makro in Bloemfontein.The hoses are not enough for my swimming pool and I wanted to buy more hoses.I went back to Makro to buy more but I was informed by Andrew at that department that they do not sell those hoses there which is highly unsatisfacto...Read All

On Saturday 29May2021 I visited Cash Crusaders Worcester and spoke to an assistant named Divando whom I contacted via Facebook about a machine (Numatic 1840, price R4000) that was being advertised. He advised me that the machine is available but he 1st wants to confirm with another client (a friend ...Read All