Consumer Complaint Database


SENDER
Verushka
I called in June 2020 requesting cancellation of membership, however I was told that there will be a cancellation fee. I couldn't pay the fee at the time due to Covid so I requested my membership be cancelled when the contract ended. This didn't happen and debit order,levy has been going of since. I...Read All
COMPLAINT #15283 - Billing or Collection Issues
SENDER
Mikee S. Ching
I want to cancel my policy for money saver it was issued this June 01, 2021. Please assist me.

Thank you....Read All
COMPLAINT #15282 - Other Issues
SENDER
Nandipha Mema
Tjoo, this scares me, I am also waiting for a change from a funeral claim. I must just forget and cancel all my policies with them. ...Read All
COMPLAINT #15281 -
SENDER
Lisa
I upgraded my contract in February. The phone I wanted they didn't have stock(p40 lite) but they had it coupled with Bluetooth headset.

When I asked how much it would be I was told that it will be the same amount so I agreed to it. Only to find out that that was not the case. When my accou t was ...Read All
COMPLAINT #15279 - Contract Issues
SENDER
Rukhsana amod
Paid cash a few months ago ..had endless problems and changed it ...the suite is now showing many defects which need attention ...Read All
COMPLAINT #15278 - Product Issues
SENDER
Dintle Mahuzi
After a year and couple of collecting my chronic medication, Clive Daniels the Pharmacist at Clicks Pharmacy Howard Centre refused to give me my chronic medication,with a valid script from my DR, he said he can override Dr's orders even when I offered my Dr's cell number and telling him I don't have...Read All
COMPLAINT #15277 - Customer Service Issues
SENDER
Jenny Yu
Seriously??????? How many times do I need to follow up thru calls, emails and instagram before I get my parcel?
I even briefed our subdivision guards to help the rider to find my house.
I spent many hours waiting outside my house in this hot weather, I even avoided to use my phone because I am ...Read All
COMPLAINT #15276 - Delivery Issues
SENDER
Paul
Applied for a loan at finsap of about R10,000.00 and they asked me a fee of R930.00 upfront,now hearing people complaining I m afraid I won't get my loan and even the refund
please help.I m so desperate for cash....Read All
1 Reply
COMPLAINT #15275 - Refund / Exchange Issues
SENDER
Vallejos alexis
please fix our internet connection. because the connection is lost and suddenly comes back .. we can't use it properly. and the reach of the connection is weakening .. our connection has been like that for a month .. I hope you can find a way and fix it quickly. thank you...Read All
COMPLAINT #15273 -
SENDER
Ivy Marie Devero
RECIPIENT
Globe Telecom
Good Day!

I am reaching out to file a complaint againts Globe Telecom. We are a former Globe subscriber and we have a problem with them.

During lockdown last year, we experience so low internet connection that is why we always call to Globe for them to send a technician in our home. However, ...Read All
COMPLAINT #15272 - Billing or Collection Issues
SENDER
Noxolo Ndabambi
I bought a bed that was on sale on Feb paid off the money end of April. now they told me that wont have it anymore i have been requested for refund from last till now i've told at OK Makhaza they don't have cash.I NEED MY MONEY ASAP PLEASE HELP...Read All
COMPLAINT #15270 - Refund / Exchange Issues
SENDER
Friday
RECIPIENT
Impact Meters
Same story here. I vacated the apartment in December 2015,never got my deposit back and they said that it has covered the final bill. 6 months later, debt collectors demanding money from me. Ask them to send me the bill and I will pay, they did not. Even now in 2021 busy sending threatening messages...Read All
COMPLAINT #15269 -
SENDER
DAVID E GREY
Keep getting charged late fees on my visa. I have been a member for 9 years and I always pay my bills. They have my checking and visa info and have auto pay so how can I be late. The Manager is very rude and only thing she offered was 3 months free and that will not cover false late fees. I have spo...Read All
COMPLAINT #15268 - Billing or Collection Issues
SENDER
Ebrahim Abdoola
BARON UNPROFESSIONAL BEHAVIOUR AND ETHICS!

Utter and terrible behaviour from the sales manager baron at planet fitness mal@55. A manager is defined as a leader that cultivates professionalism in the best possible manner and avoids problems at its highest level. Unfortunately this is not what this...Read All
COMPLAINT #15267 - Other Issues
SENDER
GiftTshabalala
On 2021 06 01 my child collected my medicine at at Clicks Sharon's place 89 Lilian nooyi street the dispenser who helped her she scouted her that she must write the medication that she wants because we are collecting medication and not drinking it my child is not a doctor I'm on chronic 6 months s...Read All
COMPLAINT #15266 - Customer Service Issues
SENDER
Antonnette Botha
After my contract ended vodacom carried on to Invoice me even more than I paid for my device included...

I have been trying to cancel my contract with Vodacom for more than a month now... First they told me my account was in arrears and when I paid the amount and they still wouldn't help me to ca...Read All
COMPLAINT #15265 - Contract Issues
SENDER
Vilejeane Luis
my parcel didnt come anymore. it was sent to me by sienna velasco from bulacan. and according to your app, the parcel never moved. ...Read All
COMPLAINT #15264 - Service Issues
SENDER
Marlene Appelcryn
I was at Clicks Malelane today to get my grandkids script filled they were so slow it took 45 minutes standing there at the counter with a sick child while the lady kept asking some rlse questions about something on the script. There was another lady with a very sick child next to me she complained ...Read All
COMPLAINT #15259 - Customer Service Issues
SENDER
Leah McNally
received a recall notice i the mail which was concerning as it stated my car could catch on fire. I have a small child who is always with me in vehicle. I contacted Fort Lauderdale KIA and I was informed that they could not determine over the phone whether or not my vehicle was part of the recall ev...Read All
COMPLAINT #15258 - Repair Issues
I purchased a laptop from Incredible Connection online in October 2020. The laptop stopped functioning in May 2021 so I let head office know in an email. I was told to hand it in to my nearest branch, which is Richards Bay and which is almost 50km from us. My daughter handed it in on 11 May. Today i...Read All
COMPLAINT #15257 - Customer Service Issues