Consumer Complaint Database

Please please star times stop playing with our money. I have a balance on your account which is reasonable enough to add some amount to pay for my classic, instead you converted my 6k to one day payment only. Yet you are to add it to my balance so I can have my classic package. Stop stealing my mone...Read All

I was at Pep in Alice in Eastern Cape the one in Kwantu Shopping Centre the lady asked me what I wanted in a rude way and didn't attend me and attended other customers while I was wait for her to attend me as I was the one who was in the till. The lady is Phumla. ...Read All

Morning sir I was at your store at sibilo complex pep cell to make a money sent and the one lady working there was very roet with me when I tell her to lower down the radio that was so noisy and you have to remove the musk to talk because u must talk loud and they behind the counter they don't even ...Read All

I know someone who is using a fake license being a food panda rider designated in STA ROSA LAGUNA. I was just thinking, is this being tolerated by your services? Isn't it fair to other food panda rider who are being fair to their job? ...Read All

Terrible service, when I posted the parcel I was told 4 days the recipients will receive the delivery but it's already 9 days, parcel still with custom.
Worst customer service ever they don't care or they're sleeping in the office.
If you cannot provide a reliable and speedy service you shouldn't...Read All

Hi. I went to clicks riverside nelspruit this afternoon to buy a medication. When i get out of the store i decided to call my sister to tell her what i bought she then told me that they already bought it. And i decided to go back to the store and explain to the pharmacist. He didnt even want to list...Read All

I was given an online prescription from my doctor to which I printed out after a staff member told me she doesn't accept online prescriptions (seriously are you afraid of technology?). When I came back, this lady name "Che" from Mercury Drug Store Ayala scolded me for not having an "original" prescr...Read All

Yesterday I ordered my food, KFC with my Mr D elivery app, when the driver came I just took my food, only to find out this morning that it was wrong, I didn't order wrt they brought to me...bad service indeed, I'm so disappointed really, I think I should cancel my card n use cash rather, poor servic...Read All

Hi.I brought Hisense TV plasma (81CM) on 15th of December 2020 at OK Birch acres Mall Tembisa.This year 2021 it started showing blank then I decide to take it back to the store on the 30th April 2021.They took it back at store and also gave me an invoice stating the TV was received in good condition...Read All

Complaint #9000187074

As per my conversation with Fezile at Incredible Connections Customer Care :

A Ryzen 7 ( see attached) was bought on mybehalf ( I paid for it, the transaction was process by Cameron and InCredible Connection Consultant) online at the Canal Walk branch, when I tried to pu...Read All

Good morning I've got the complain abt silicon I bought lastwk when I buy this product was close neh when I was home in taking out the staff I bought the silicon is all over the plastic spoil other staff I bought it neh so I went to clicks the nxt day I meet the Manager she was the lady she help me ...Read All

This morning at approximately 10am at Oliver Tambo Airport,I asked Mokhadi Rametse (Dischem Airport) for a pen, she works at the Dischem (next to the security checkpoint) and she very (rough treatment) rudely refused, the pen was required for completing forms at the security check point. I approache...Read All

Parcel received by Catarman branch May10, 2021 tracking # 173447697367 did not move since.

Consignee is leaving for Gensan on May 17, 2021 the parcel contains cellphoneto beused in the travel BUT NOWHERE TO BE FOUND.

PLS UPDATE, DELIVER as indicated 3-5 days. It is over time already.

Or pa...Read All

Rero daniels. I want to have a word with you. ...Read All

I ORDER 2small halo and 1 medium halo plus 1pc chucx sshh add ons small halo halo . but I only received 2 small halo and 1 medium halo and the chix sshh.

I didn’t receive the adds onn halo halo....Read All

I sent a suit and shirts and the contact lenses for my son to USA. he was supposed to have his graduation today and wear those. The package was delivered one week before. But a completely different address. When my son and school asked to recover the package and have it sent to him they have kept on...Read All

I ordered online and delivery was late because delivery guy did not check all his resources. He was looking at the carbon copy of the waybill and mentioned that he couldnt see my phone number. Apparently he has the original waybill and did not look at it. Say he did not see my phone number, he's mai...Read All

we have been experiencing a lack of internet since yesterday, we were able to pay for the internet at the right time so we were so shocked and disappointed when we suddenly lost our internet, we hope for your quick action regarding what we are experiencing loss of internet...Read All

This happened twice. In fact, the first dispute was never refunded. I just had to use their services for convenience amidst the pandemic situation. It is very hard to reach them especially for complaints. A very frustrating experience for people who continue to strive and work hard just to be able t...Read All

I believe you offer delivery and ready to pick-up service. There is this Mercury branch at KM 5 La Trinidad, Benguet that I was trying to call yesterday. It was an emergency case for a patient currently admitted in the hospital. The phone rang for 4 to 5 times until I heard someone lift the phone fr...Read All