Consumer Complaint Database


SENDER
Tarryn-lee Murfin
Placed order in November 2020. No notification of arrival at Clicks Cresta . 6 Nay 2021 notified refund in order 6 months after the order . Phn helpline have to wait another 14 - 17 days for refund . Where in SA do you wait 14-17 days fir a refund to go through to your bank account never mind 6 mont...Read All
1 Reply
COMPLAINT #14840 - Refund / Exchange Issues
SENDER
Geraldine Walters
RECIPIENT
PEP STORES
Good day
I had an Ackerman's bag I gave in at the parcel counter (15 May 2021). I was given back the wrong parcel. when I went back the next day (16 May 2021), my parcel was nowhere to be found and I was told to wait and see if the person the parcel was given to will return it. I was furious tha...Read All
COMPLAINT #14837 - Other Issues
SENDER
Danica Joy Marqueses
Rider Name: Albert Molabola


I am a shopee seller, may 1 parcel akong for shipping. Nung okay na po yung parcel ko, nagchat ako sa rider na naghahandle sa area namin na may for pick-up ako at kung pwede pakiprint ang AWB. He replied a thumbs-up (meaning ok). So hindi na po ako nagprint.

Pagd...Read All
COMPLAINT #14836 - Service Issues
SENDER
Nomsa Sibiya
I am a very disappointed customer. I took up the contract with Vodacom last year June and the insurance as well, I never skip any payments and I've been a loyal customer for years. On Sunday I lost my phone and I went to claim yesterday then I was told that my claim won't be approved due to the usag...Read All
COMPLAINT #14834 - Contract Issues
SENDER
Peris Njuguna
This chabrin agencies are thieves, they refused with my deposit. They locked my house and the agent's were very rude. They don't clean the place, their drainage system is shit, they do not fix their houses, my house has been raining on a daily basis, yet the caretaker had the guts to laugh whe...Read All
COMPLAINT #14830 -
SENDER
Arthur Barlow
I bought a HP 255 G7 notebook on the 28/04/2021 from you on line. I try to register the 3 year extended warranty but could not. I went to you Matlosana branch for help. Thy dit the registration for me and said i will recieve an email to confirm the registration when i didn't recieved it i phone an...Read All
1 Reply
COMPLAINT #14829 - Guarantee Or Warranty Issues
SENDER
GILL FRANSMAN
Good day,

Hope you are well-
My parents are pensioners and PLANET FITNESS GYM have been trying to fork money out of them... The contract is cancelled.
Only my dad was a member of the gym. Due to Covid-19, his age and also he not being well he can not use to Gym.

I am trying to assist as th...Read All
COMPLAINT #14828 - Billing or Collection Issues
SENDER
Reina Lynn Lopez
irereklamo ko lang po yung Rider nyo na Jayson Sevilla ilang beses na po nyang ginawa to nagtetxt po ang J&T na hawak na nya ang parcel pero hindi po sya nagpupunta sa bahay tapos ang ilalagay po nya sa tracking ng delivery unsuccesful customer not available kahit hindi naman po sya nagpakita samen ...Read All
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COMPLAINT #14827 - Other Issues
SENDER
Chantelle
Attached is a phot of a external hard drive that was stolen out of my house and sold to frans at cash crusaders silverton
I know of several other stolen goods currently in that store and i will go public
Please do check camera footage coz it was sold under a girls id and it was a guy who sold it h...Read All
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COMPLAINT #14826 - Other Issues
SENDER
Aubrey Joseph chuene
I had aproblem with my first Doogee phone that I bought at maponya mall,and it was sent for repairs and it got back saying there no parts at where they service the phone and the offers me another phone same to the one that I was using,and I wasn't given an option to choose from the phone they gave m...Read All
COMPLAINT #14825 - Sales Issues
SENDER
Noora Abdulghani
Called to request a pick up for a return shipment to Namshi. The return request was already created and paid for by Namshi. The Call Center Agent (seemingly Jordanian Girl) handled my request poorly. I provided her with the return collection shipment number (32900408726) but she insisted that I give...Read All
COMPLAINT #14823 - Customer Service Issues
SENDER
Pravesh Sahadev
On the 9th September 2020 I purchased a sealy Tivoli 152cm base set from the Newcastle branch and I picked up a problem with the mattress in December. I phoned the store in January and spoke to the sales lady Nondumiso and th manager Botha and logged my complaint. I was told that I must pay a warran...Read All
COMPLAINT #14821 - Guarantee Or Warranty Issues
SENDER
Raama P. Lamar
Good pm po, im Raama P. Lamar, gusto ko po maaksiyonan yung nangyayari po sa LBC KUBUHAN BRANCH. Nag padala po kami items ang transaction is COD,pero ang gusto po nila is meet up, kesyo lubak lubak daw po, kesyo masisira 4 wheels nila, kesyo magulo ang lugar, bandang huli sira daw sasakyan nila, kay...Read All
COMPLAINT #14817 - Delivery Issues
SENDER
Femie Rebudan
Hello Magandang Araw po. Tanong ko lang po ang serbisyo niyo kasi nakadalawang charge ako withou informing the reciever. At ang teller niyo sa Hagonoy Bulacan.
Hindi po ako ang sender hindi din po ako ang reciever pero product ko po ang involve sa transaction.
Una, (attached invoice) ang recieve...Read All
COMPLAINT #14816 - Service Issues
SENDER
Keobakile Koos
Fully paid for tiles and waited for about a month or 2 for them. I was quoted R750 for delivery and now I am told they consider weight and I must now pay double for delivery. They knew the tile weight the first time and this was not disclosed to me. This is not fair. This is Vrybuyrg CTM....Read All
COMPLAINT #14815 - Delivery Issues
SENDER
Stanley Ala Halliday
The sum of One hundred and eighty three thousand naira where hacked by someone from sporty bet organization.
on the 14th of May last week. A number called me with +85665149020 immediately I picked the call the whole of my account where wiped within 10 seconds. Pls I'm begging for something to be do...Read All
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COMPLAINT #14814 - Refund / Exchange Issues
SENDER
Joanne adeline boongaling
I would like to transfer my converge subscription from makati to project 8 quezon city...Read All
COMPLAINT #14813 -
SENDER
Judith O Gatpandan
Gusto ko mag file ng complaint sa Teller 2 ng Metrobank Sindalan san fernando pampanga branch .Nag withdraw ako ng 685,500 pesos kaninang 9:00am May 17 2021 Monday.
around 8"45am nasa branch na ko dahil ineexpect ko na madaming tao and interbranch withdrawal ang transaksyon ko.
at exactly 9:10am n...Read All
COMPLAINT #14812 - Customer Service Issues
SENDER
customer's name
JnT Delivery rider named CHRISTIAN DELOSREYES super yabang at bastos! Ngayon lang ako naka experience ng ganitong delivery rider na kapag tatawag sisigawan yung customer! 3 mins palang syang naghihintay sa delivery area ng condo (Nasa 17th floor kami, malamang bababa pa ng elevator), tatawag nanaman...Read All
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COMPLAINT #14811 - Delivery Issues
SENDER
Chantelle Olivier
My external hard drive was stolen and sold to cash crusaders silverton corber of Pretoria road and van wyk Street. The person behind the counter Frans received R50 from the guy to buy the hard drive using his ex girlfriends id and she was not there during transaction. You welcome to look at camera f...Read All
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COMPLAINT #14810 - Other Issues