Consumer Complaint Database


SENDER
Siphokuhle
I have problem here with my charger and my warranty is still active, I want to change it please. I buy it cash from September 2020 I need help, and I want to know that what I'm must curry if I take back this charger in vodacom? Thank you...Read All
COMPLAINT #14908 - Product Issues
SENDER
Rejoyce Mkwane
I phoned and emailed Planet Fitness 2.11.2020 to terminate my contract and the I will not be on a month to month contract. I received numerous calls demanding a payment whereas I didn’t owe any and I did advise that I will not be taking up the month to month also. Agent that contacted me told me t...Read All
COMPLAINT #14907 - Contract Issues
SENDER
Nicolaas Albertus
Hi i have signed an 12 month fibre contract with vodacom unlimited R650. The first week was good but now its lagging and can barely use it, its like we are throttled but its supposed to be unlimited....Read All
COMPLAINT #14906 - Service Issues
SENDER
Ntombesibini Nombembe
To whom it may concern i need a letter of settlement. My ID 7902130902083...Read All
COMPLAINT #14904 -
SENDER
Shaun Wiegand
I have been a long term client of Avis Sunninghill for around 8months. The Avis agent who did the last vehicle inspection did not have an inspection form to note previous scratches on the last vehicle I rented, and said they would note it upon returning to their computer. Upon returning the vehicle ...Read All
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COMPLAINT #14903 - Repair Issues
SENDER
Krizalyn Apple Espiras
Hi, We've applied for converge service online on May 10 and was advised that there are available ports on the area. We were provided the reference number: SS-05-2558313. We completed the application and received the payment instructions and processed the payment on May 11 through GCash reference num...Read All
COMPLAINT #14902 - Refund / Exchange Issues
SENDER
Sunil Suku
A default was reported on a 4 plate solid hob purchased from Makro Cornubia and Defy Call Centre had sent a technician on the 06/05/2021 to view the hob. The technician advised my mum that he had to order a spare part and said it would take 4 to 5 days. I have not been updated by Makro or Defy and I...Read All
COMPLAINT #14901 - Product Issues
SENDER
Georgia West
I took my machine in two weeks ago with a complaint of a strange happening occassionally for a diagnosis to avoid more damage. The tech said it was just the harddrive, we booked it in the prices were absorbent just for labour alone. All was paid upfront. He took out a 1t and replaced it with a small...Read All
COMPLAINT #14898 - Repair Issues
SENDER
Esme ROSA Pieterse
my tel nr 0729314419
left Vodacom 2019
Kept my number all the years
Dep collection now contacts me indicate I owe money
I request a bill is is not send they phone me every day
Contacted Vodacom I get SMS STATING there is money
I ask for a bill there is no bill send on email
I send mail to c...Read All
COMPLAINT #14897 - Billing or Collection Issues
SENDER
Irfan Muhammad Rehmat
RECIPIENT
Sync Visas
I contracted syncvisas for canadian immigration after one year they said i have to pay more to renew the contract though no such thing was mentioned in their contract.

They have no knowledge of the process and they dont respond timely. They keep on changing case managers without informing.

M...Read All
COMPLAINT #14896 - Customer Service Issues
SENDER
Thabani Maphanga
Clicks store in west street Westguard store

I got in to the store at 16:24 to purchase self medication for my very ill mother, my ticket is S293, I left the store at 16:55 without being assisted and very irritated... from 8 people and i was number 9... queue started building badly behind me,

...Read All
COMPLAINT #14894 - Customer Service Issues
SENDER
Mathew Seminiano
My order was cancelled due to my number is unreachable and they don't give a refund as my order was allegedly already prepared and sent out. Like come on!! Before they prepare the order, the branch usually contacts the customer and if the customer did not answer, they won't proceed in preparing them...Read All
COMPLAINT #14893 - Refund / Exchange Issues
SENDER
SJ Nohaba
RECIPIENT
Takealot.com
At 18:15 Wednesday 19 May 2021 I entered at the Takealot Collection Point in Foreshore. The woman who helped me started laughing and I tried to ask 'what was funny' because I felt embarrassed. She did so repeatedly and ignored my question instead asked me if I have a pin. I found that behavior so di...Read All
COMPLAINT #14891 - Customer Service Issues
SENDER
Hans Thijs
I bought a brand-new KIA Sportage 4,5 years ago at KIA Motors Somerset West. It is still under guarantee. The service has never been good, but it turned for the worst recently. Although I have a problem in which there is no discussion with the dealer that it should be repaired under guarantee, nothi...Read All
COMPLAINT #14890 - Guarantee Or Warranty Issues
SENDER
Lionel Cyril Smith
Lionel Cyril Smith 33A Parkers Walk Parkwood Estate 7941
ID:5709155119085
I Open a Acc at this Wynberg Branch.my Acc is played up.
I want to Purchase something from your Store, they send me a SMS,My Application was regrettably been declined. I never skip One Month I Payed my Instalment more than...Read All
COMPLAINT #14889 - Contract Issues
SENDER
Crystal
RECIPIENT
PEP STORES
i was in pep stores long beach mall in capetown and the que was very long and there was one cashier at till point and 3 ladies talking really loud in office, not worried about their customers which is unacceptable and very unprofessional.please kindly assist because it is happening quite frequently....Read All
COMPLAINT #14888 - Customer Service Issues
SENDER
Rachelle Jeilaine D. Pangan
Is there a payment to relocation my internet? And how many days if i were going to relocate it?...Read All
COMPLAINT #14887 -
SENDER
J van Aswegen
I've been trying to cancel my out of contract number since NOVEMBER 2020. I've been billed and billed and billed for a service I haven't been using in almost 2 years and I finally stopped paying in February.

My other contract number is now suspended as my account is now in arrears after I was pro...Read All
1 Reply
COMPLAINT #14883 - Other Issues
SENDER
Marinus
I went to get a prescription from Clicks Laborie Paarl pharmacy today. Mr Jeshal Jeram (P47696) attend to me. After presenting the printed prescription that I have received from my Dr via email he informed me that he needs the original. I responded by saying that they are the only pharmacy that asks...Read All
COMPLAINT #14882 - Customer Service Issues
SENDER
Arthur Barlow
Thank you. I have recieved my extention warranty certificate from Engredible Connection this morning 19/05 /2021. ...Read All
COMPLAINT #14881 -