Consumer Complaint Database


SENDER
Boniwe gloria mapapa
RECIPIENT
PEP STORES
The problem of this phone started while i was in eastern cape the phone just does not want to switch on reason unknown but now i came back to western cape in George to seek help about it your technician is telling me that the phone have physical problem of which i know nothing about and in order for...Read All
COMPLAINT #14944 - Repair Issues
SENDER
Nokwazi Mazeka
Good day

I'm still waiting for my money.


Regards
Nokwazi Mazeka ...Read All
COMPLAINT #14943 -
SENDER
kobe
Clicks called us requesting the papers of danieal kobe. We want to conferm if is clicks or scam.they called my mom to fax the document of my brother.daniel kobe passed away on november last year with the car exident. He was working for click for over 10 year maneger position ....Read All
COMPLAINT #14942 - Contract Issues
SENDER
Elizabeth Maria Mostert
I have been dealing with Vodacom Customer Care, Vodacom Account, Vodacom Collections and none of the above has had the ability to help me... This has been ongoing since January 2021. I fell behind on my Vodacom last year, I called in and asked for help.. I have made an arrangement to pay off, the f...Read All
COMPLAINT #14941 - Billing or Collection Issues
SENDER
Pepkor Valentyn
RECIPIENT
PEP STORES
on the 17th May i checked my upgrade date, online checking process stated to contact the customer care service, i called and the details of my contract was not available, the admin told me she will escalate it and i got a ref no. 1-34998036078934
SMS stated within 24hrs i will get feedback, no feed...Read All
COMPLAINT #14939 - Contract Issues
SENDER
NORELLE PEGGY BEETON
I purchased a car from KIA TOTI in October 2020. It was a 2018 model and only plus minus 10 000km on the clock. On picking it up from the Dealer, I noticed the bumper wasn't flush with the rest of the body but thought I may be just imagining. I enquired(even before I bought the car)whether or not it...Read All
COMPLAINT #14938 - Customer Service Issues
SENDER
YVONNE ANNA MOSIMANEGAPE
MY CONTRACT HAS EXPIRED APRIL 2020 DURING LOCKDOWN, because vodacom decided to load airtime to my phone i continued paying for that airtime. from September 2020 i started calling VODACOM reminding them that i do not have a contract with them they must stop loading airtime. they continue with their r...Read All
COMPLAINT #14937 - Billing or Collection Issues
SENDER
Olawale Olalekan Sadiq
65000 was deducted from my bank account this morning using sporty bet using direct debits from my account...Read All
COMPLAINT #14936 - Other Issues
SENDER
Wilna Ivanov
I was contacted by a Vodacom sales agent on the 06th of May, he offered me a better fiber deal which I excepted. I received an email from Vodacom stating the application was declined however the sales consultant reassured me that my application is still with the vetting department and has been appro...Read All
COMPLAINT #14932 - Service Issues
SENDER
Jonel Arcojo
Reklamo ko Lang po Yung rider nyu . Name:Johny Balatayo
Address:Ipil zamboanga sibugay.
Kasi na return to sender Yung order ko eh Hindi naman ako nakatanggap Ng call or text man Lang Ng rider . Thanks
...Read All
COMPLAINT #14931 - Delivery Issues
SENDER
Estelle Jansen van Vuuren
Upgraded on 5th May, was send to incorrect address, been updating and phoning for the new address since the 10th. Unacceptable bad service, been directed back and forth between RAM and Vdacom. Now device was returned to Vodacom and they say I have to redo the entire upgrade process because THEY did ...Read All
COMPLAINT #14929 - Delivery Issues
SENDER
Jose Junell Santos
RECIPIENT
Security Bank
I used my Security Bank debit card to book a hotel back in February. The said booking was cancelled and the Hotel did not push through in collecting the money.

I am aware that banks would normally put the amount on hold in such scenarios but then release it after 24 to 48 hours. Which obviously d...Read All
COMPLAINT #14928 - Billing or Collection Issues
SENDER
Xolisile maxawulana
I am complaining about lady working for clicks store in Plettenberg bay she is a receiving clerk but robbing sassa grant money to take care of her kidz while she getting paid big time. Recently this year she bribe official of bitou municipal traffic center to register her own car with froudulant doc...Read All
COMPLAINT #14926 -
SENDER
fatima shammouh
RECIPIENT
Globe Telecom
it's been a week , our land line phone has no dial tone...Read All
COMPLAINT #14924 -
SENDER
Jerome lantin
Hi! I just want to complain, one of your staff her name lanie for being rude!she was assign here in ministop intramuros near in pntc college... I think she need more training regarding good customer service. Thank ...Read All
COMPLAINT #14923 - Customer Service Issues
SENDER
Mamosebetsi Radebe
I was standing at the queue at clicks crescent mall in phuthaditjhaba,then a cashier by the name mbali hlatshwayo suddenly shout at me that if I don't want to move the queue I should let other customers to jump the queue and I was not aware it was my turn to go to the till.I am so furious and have r...Read All
COMPLAINT #14918 - Customer Service Issues
SENDER
Bedelia Theunissen
Good day

I took my laptop to Incredible connection on the 8th of May 2021. I was asked to pay R450 for an assessment to be done, which I paid. The technician assured me that he will send my laptop to HP as he was unable to open the laptop. He told me that he will keep me informed every step of th...Read All
COMPLAINT #14914 - Repair Issues
SENDER
MUSIIWA PORTIA MUNYAI
I went to chicken licken Hillbrow to buy hotwing meal 8. I came back to work to enjoy my meal. While I was busy eating I noticed that some of the wings are not okay, but what confused me is that some where fine. At first I thought maybe I am wrong. Then I decided to open one wing and it was smelling...Read All
COMPLAINT #14912 - Customer Service Issues
SENDER
Tushar Sharma
Hi

Hope you are doing well,

My name is Tushar i have been using your vehicles since January 2021 i first took Micra for a Month then sunny for 3 months now i have taken Accent for 3 Months contract, except for Micra no car was given properly cleaned inspite asking multiple times, also i aske...Read All
COMPLAINT #14911 - Product Issues
SENDER
Chantel
Good day

I received a call from one of your agents and said i won money a vouceher and a new cellphone: Please see the sms's below? I just want to confirm if this is legit or an scam?
And he said i must have a donner number like Nelson Mandela trust and pay R1250.00 before i can claim my prizes...Read All
COMPLAINT #14909 - Other Issues