Consumer Complaint Database

SENDER
Ken Cox
RECIPIENT
Pentravel
Below is a trail of emails i sent to Chantal at your Gateway branch.Still no reply other than the initial acknowledgement!!

Hi Chantal,

It is nearly 3 weeks since I asked you to quote.

Whats the problem??

If you don’t want my business please say so.

Regards

Ken Cox

M: +27 82...Read All
COMPLAINT #1563 - Service Issues
SENDER
Sizakele Ntanzi
I think this problem can be sorted by retrieval his money back and menstruate his name that what he needs....Read All
COMPLAINT #1562 - Other Issues
SENDER
Bekabantu Mpungose
Good morning I'm Mr Mpungose at Mandeni I found that I have a contract that I made on 2009 but I don't know about that they deduct my government pension without my permission they takes R250.05 for 24 month now if I want a contract where I sign they told me that contract is lost what process can I f...Read All
1 Reply
COMPLAINT #1561 - Contract Issues
SENDER
Candice
RECIPIENT
Chatoga Spur
I had to find the waitress to order food. When I found her she was having a fun time talking to her colleagues. Order was incorrect and service was extremely slow. When I complained to the manager I didnt even get an apology. I will never go there again and will never recommend that spur to anyone....Read All
COMPLAINT #1560 - Customer Service Issues
SENDER
Lebogang Maphutha
RECIPIENT
Fishaways
I visited one of your outlet in dobsonvile yesterday to get take away,i order rice and fish and requested that my fish to be grilled,upon receiving my order I checked if the fish was grilled cause on the 5th of may 2018 I ordered grilled fish but when I got home my fish was fried.first bite of the f...Read All
COMPLAINT #1559 - Other Issues
SENDER
Emmanuel
I have settled account with iemas but the debut oder for last went through then i called for follow-up they told me to email my documents which is refund letter,id copy,bank statement on Monday i already done i didnt receive any rospend frm iemas abt my matter than again yeast day i hv iemas my docu...Read All
COMPLAINT #1558 - Refund / Exchange Issues
SENDER
Gugu Myeza
RECIPIENT
Ithala Bank
I waited on the line for 5 hrs. Consultant are slow if look like they not know what they doing.this is bad bad seriously. Management to address this pls. ...Read All
COMPLAINT #1557 - Customer Service Issues
SENDER
gordon govindsamy
RECIPIENT
Barcelos
receipt no 3691, the chicken at mt edgecombe old mill convenience centre is always cold to the bone. this is so irritating and frustrating, especially when I have to wait 25mins for my order and get served with a meal straight from the fridge. i ask for my chicken to be made well done, but the chick...Read All
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COMPLAINT #1556 - Product Issues
SENDER
Pumla Sefali
On the 25/04/18 I visited Medirite pharmacy Twin city mall Bloemfontein to fetch my repeat treatment only to find that the pharmaci would be opened at 08h30 by 08h35 i asked the lady who was cleaning the business hours she went back and asked the pharmaciste inside and they said it they open at 09h0...Read All
COMPLAINT #1555 - Other Issues
SENDER
Lerato mthembu
To whom it may concern, I am a pregnant mother admitted in FER hospital for labour, firstly iam a high risk patient, I had two miscarriage and one still birth, first of all the doctor that saw me was drunk, his surname is Doctor musomi, then I was admitted to labor the nurses are rude, they told us ...Read All
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COMPLAINT #1554 - Delivery Issues
SENDER
Toni Humphreys
Friday 13th April went to Dischem Bedford Square puchased a cosmetic from counter BIONIKE requested a certain colour to my disappointment i was issued the incorrect colour, cause she was having a conversation! had to drive back from Edenvale on my return Sunday 16/4/ this lady told me we have no st...Read All
COMPLAINT #1553 - Customer Service Issues
SENDER
Esmeralda de Kock
On friday 13:4:18 I ordered food online from steers and after waiting more then 2hours and making +/-3 calls to the store the food arrived ice cold and when I complained to the driver he was actually laughing and making a joke about the cold food. While I was on the fone once again with the manager ...Read All
COMPLAINT #1552 - Other Issues
SENDER
Debra Oelofse
RECIPIENT
Barcelos
I regularly purchase Barcelos Chicken in Jean Avenue Centurion. On the 23rd of March I bought the whole chicken special with the coleslaw/rice/garlic loaf etc. ..let me tell you I was so dissapointed. I tried calling the store that night...no luck...the chicken that was supposed to be a full chicken...Read All
COMPLAINT #1551 - Product Issues
SENDER
Lazarus Nhlabathi
We paid a deposit when we rented a flat at lotus park under the name of Mr Maharaj in July 2017. In October we had to leave the place because it was storm damaged, since then we have been requesting for our deposit but we have been sent from pillar to post without getting the money back. Please assi...Read All
COMPLAINT #1550 - Refund / Exchange Issues
SENDER
Granny Kgobe
Went to hassims Mokopane tile department Sunday the 8 of April 2018 no one was inside the store all staff was outside eating I enter the store try helping myself after 30mins one guy came look at me then I ask him abt what I want and I also need quotation after a long waiting for help we reach the c...Read All
COMPLAINT #1549 - Customer Service Issues
SENDER
Jennifer Flannigan
RECIPIENT
Uzzi
I walked into, and again straight out of, the Uzzi store in Fourways Mall yesterday. The staff were awful. Firstly, the music was way too loud, making their conversation even louder (the woman behind the till, and her assistant Sibusiso I believe is his name). She was fighting on the phone with what...Read All
COMPLAINT #1548 - Customer Service Issues
SENDER
Mrs Sharon Brown
Do not use this shipping agent.
All my valuable possessions were stolen before they had even reached the warehouse in Durban. Two Indian males came to collect and pack the items. They placed the valuable silverware in the top part of the box, then they clearly marked the box on the outside wit...Read All
COMPLAINT #1547 - Other Issues
SENDER
Gary
i agree Jane. their service has gone down the drain and they have the cheek to say they are the best? heaven h4elp us if their interpretation of "best" is what they deliver. i have been with them for 21 years and they dont give a damn that they messed up. on top of it their senior execs are nowhere ...Read All
COMPLAINT #1546 -
SENDER
Claudine Hector
The complaint is mainly about the fact that you try for the whole day to get through to their telephone lines, to no avail. When it eventually ring no one picks up phone. and when you try again it says line is busy. This is not the first time it has happened it has always been like that. If you send...Read All
COMPLAINT #1545 - Customer Service Issues
This guy Yoshlin Naidoo took my deposit made appointments then always came up with reasons as to why he could not make it, once I was fed up I asked for my deposit back and he has since lied about having actioned and eft.he is untrustworthy and a liar...Read All
1 Reply
COMPLAINT #1544 - Other Issues