Consumer Complaint Database

SENDER
CHARNNIE SOLIS DACUMOS
Where can I file an official complaint against the internet provider Converge ICT Support? It's been three freaking months since I asked for an installation but they still did not put it in place. I've been calling them every single day I feel like I'm begging for my money, I already asked them to c...Read All
COMPLAINT #3371 - Refund / Exchange Issues
I recharged my account 02028655648 on Saturday 30/06/2020 for a two weeks time viewing but right now on 01/06/2020,i can't watch any channel apart from UBC yet I know that all local channels are in a nova bouquet. ...Read All
COMPLAINT #3370 - Service Issues
SENDER
marco nizzardo
RECIPIENT
Welit Trading
Same experience,money has been taken and they have dissapeared. No answer after 5 emails. I will never buy anything else from a facebood advertise...Read All
COMPLAINT #3369 -
SENDER
Gladys Masilela
Good evening all,

My name is GLADYS Masilela I am not happy about the treatment and the service that I got at ok furniture in Siyabuswa Mall.

On Sunday the 31st of June 2020 at about 12:41 I went to the store to purchase for myself a car hover then

1. We stood next to the product half an h...Read All
COMPLAINT #3368 - Customer Service Issues
SENDER
Lebogang
I bought a fridge at makro Pretoria north on 2019 around July. The fridge was delivered broken, once I realised this I alerted the makro I’m question and they assured me that they will follow up with Hisense, i have been contacting them and Hisense ever since last year and I’m still standing wit...Read All
1 Reply
COMPLAINT #3366 - Customer Service Issues
SENDER
Sidney Cehdyl Amad
I've been a loyal customer to food panda, however, these past few days I tried placing an order using my Paypal. After paying, there's a prompt that would say the collection was successful but when I tried to check my order, there's no live order. I can't chat any support since you can only do that ...Read All
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COMPLAINT #3365 - Billing or Collection Issues
SENDER
Rosanne
I went to Wonderboom junction Vodacom on the 02nd of May fro an upgrade.
The person that assisted me Monica was very helpful when assisting me with the contract upgrade, when i was in store she was supposed to be make the changed she said that she cant give me a new contract with the changes and th...Read All
COMPLAINT #3364 - Contract Issues
SENDER
MICHAEL LUIS VALERIO DE GUZMAN
Walang kwentang network to...kinuha lng ang bayad tapos not servisable.fuking waist of time
...Read All
COMPLAINT #3360 -
SENDER
Galina Berzina
RECIPIENT
Welit Trading
Exactly my case. Wondering how we can start some legal procedure against this company?...Read All
1 Reply
COMPLAINT #3359 -
SENDER
Louel R Ordillano
I have already finished my contract to Smart Communication exactly May 28 and I called them to cancel my number and end my subscription. I spoke with Kim and their supervisor named
Roda Villaflorez with employee number 8365. I am begging to have my subscription to be cut off but instead they have ...Read All
COMPLAINT #3357 - Customer Service Issues
SENDER
Kat
Hi! May i know the email address you’ve sent your concern to? I cannot also have a successful call on the link for the hotline. Thank you....Read All
COMPLAINT #3353 -
SENDER
Kat
hi! We also have the same problem here regarding LOS. I tried to call on the link for the hotline, but I haven’t even made one successful call on that link. May I know how did you get the reference ticket number thru email? May i know the email address you sent to? Thank you so much! :)...Read All
COMPLAINT #3352 -
SENDER
Wanda van der Spuy
On 31/05/2020 me and my daughter visit Baywest Mall Clicks. While standing in the line to pay there were more than 10 people before us and a few behind us. An African lady left the line and we move forward after a while she came back and stand next to my child that was infront of me. I asked her ...Read All
COMPLAINT #3351 - Other Issues
SENDER
Eugene
RECIPIENT
PEP STORES
I was at Pep Home Ellof Street, 31 May 2020, buying a wall watch. Only security at the door with a face mask ans senetize customers at the door. The rest of the staff by the counter, no face mask, no cleaning of counter before and after each customer.

Please get this corrected ASAP. As much as w...Read All
COMPLAINT #3350 - Other Issues
SENDER
Kwame Appiah-Kubi
i have Ghc 5 in my account and I’m trying to stake a Ghc 5 bet but it keeps telling me my balance is insufficient. what’s the problem?
Resolve it immediately. Thank you ...Read All
COMPLAINT #3349 - Customer Service Issues
SENDER
Serame Motsamai
I bought couches at Bradlows Centurion Mall cash on the 23 May 2020 and delivery was on 27May but 1 Recliner couch was incorrect, I reported the matter and they promised it will be delivered on Saturday the 30th ,it was never delivered I'll call their workshop no one answered, I phoned sales consult...Read All
COMPLAINT #3348 - Delivery Issues
SENDER
Maria Eline Balanlayos
Hi Goodmorning.
This morning May 31, 2020 namili ako sa puregold jr san roque cainta.
Alam naman ng lahat ng tao yung memorandum about sa anti hoarding or panic buying. And may mga nakapaskil naman sa shelves pag namimili ka.
Namili ako ng mga possible na kailangan namin and sumunod naman ako...Read All
COMPLAINT #3345 - Service Issues
HAY I WOULD LIKE TO INFORM ABOUT THE MAINTENANCE SERVICE VERY POOR SERVICE NO RESPONSIBILITY FOR ANY ONE IF TENANTS ARE CALLING FOR SOMETHING ALWAYS THE ANSWER WILL BE THE SAME THAT WII CONTACT YOU SOON . SINCE 24 TH MAY AC IS NOT WORKING UNTIL NOW RESPONSE VERY PATHETIC SITUATION OF THE TENANTS NOT...Read All
COMPLAINT #3342 -
SENDER
Jean
So i still have not received any call or feedback from Vodacom. Guess it will be over social media then....Read All
COMPLAINT #3341 -
SENDER
Lynette Swanepoel
Why do I register for prepacked prescription get an sms then when I get to store have to wait in same que as everybody else for 45minutes then I might as well not get it prepacked as there is no benefit. There should be a seperate line for prepacked. Bethlehem....Read All
COMPLAINT #3336 - Service Issues