Consumer Complaint Database


SENDER
kuberndren
Ive still haven't received my new contract phone after 3 weeks

please can Kelly the manager on the on-line sales contact me

0645886355...Read All
COMPLAINT #14750 - Sales Issues
SENDER
Natashia Ganesh
To whom it may concern, 
Yesterday I came through to return an item purchased from your store on 27/04/2021. It was a Bennet Read heater R550. The Tevo guy WHO WAS AT RETURNS there insulted me and really disappointed me. As a regular customer of Makro, my account with you guys is R41000 and up to ...Read All
COMPLAINT #14748 - Refund / Exchange Issues
SENDER
Willemien de Klerk
Good Day
We got up very early this morning to drive from Brackenfell to Malmesbury, as there is an office shown for Malmesbury in Rainier Street, Malmesbury. When we arrived, we found that it was only a Home Affairs Office and we were directed into the informal settlement by several people. Unfortu...Read All
COMPLAINT #14746 - Other Issues
SENDER
Shai Bayani
Tells us that we should pay him large amount of money because the pin is far. Yet it's too close and he's not giving our food unless we gave him the money!!! This is the number of the rider 09552937833...Read All
COMPLAINT #14744 - Delivery Issues
SENDER
Brenda Goosen
Good day i can attach all my emails if you want sense monday o spoke to a lady by the kroonstad branch(no name) you can check she was off on Wednesday. Monday she advised me to sent my paperwork through so she can see if i qualify for a account and if approved i need to come in for finger print. Teu...Read All
COMPLAINT #14743 - Customer Service Issues
SENDER
Mpho
RECIPIENT
PEP STORES
I walked into the store got to the till and wanted to cancel my laybe the lady in the till was helpful until Zandi was called who is a supervisor with a attitude and she said she needs a copy of my Identity document since I dont have a receipt I gave her my id she said she needs a copy I must go m...Read All
COMPLAINT #14742 - Refund / Exchange Issues
SENDER
Angelie Opsiar
Good day,

Pumili kami sa citi hardware tagbak buntatala jaro branch nang tiles, pagkatapos namin pumili, nakita ko ang isang sales representative at umorder, nakaka inis lang kasi pinasa pasa ako sa ibang mga agent at nag refuse sla kahit wala silang mga assigned customers.. nag walk out kami sa...Read All
COMPLAINT #14741 - Service Issues
SENDER
Jess Cheng
Recently, items ordered through Shopee are being delivered damaged or broken.
Even though items are packed in several layers of paper, cardboard and bubble wrap, they managed to break a few....Read All
COMPLAINT #14740 - Delivery Issues
SENDER
Judy Ann Villarojo Ramirez
I'm sorry for the inconvenience but I would like to send a report for the delivery Rider Melmar Baca Tachado in Guihulngan City, Negros Oriental. This delivery man is so rude. He always insulted me, not just me but the other customers as well based on what my colleague said. I am very dissapointed t...Read All
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COMPLAINT #14738 - Delivery Issues
SENDER
suzette ledesma
BEWARE OF J&T DELIVERY! I RECEIVE AN ORDER UNDER MY NAME BUT I DID NOT ORDER FROM THIS SHOP: GO BUY STORE. WHEN I MADE MY COMPLAIN, THEY DID NOT CARE AT ALL. THIS HAS BEEN GOING ON AND WILL NOT STOP UNTIL J&T ITSELF WILL INVESTIGATE ON HOW THEY WERE ABLE TO GET MY NAME AND ADDRESS! SO IF YOU HAV...Read All
COMPLAINT #14737 - Other Issues
SENDER
Bishnu Prasad Nepal
Negligence and lying response of personal visit,

No reply for email and contact and lying response of personally visit in the company. About a month ago I have visited the company and requested them to transfer my sell amount but they told me the transfer is proceed but I could received the amoun...Read All
1 Reply
COMPLAINT #14736 -
SENDER
Thembisile Muteyi
I had a contract for two numbers 0828561427 and 0662989985 and on the 23rd December 2020 was the last day of the contract. I refused to upgrade due to their bagged me promising to resolve the matter and I then upgraded only 082 number. The bill me for 066 number also though not upgraded and I called...Read All
COMPLAINT #14734 - Contract Issues
SENDER
Ronie galas
My parcel should be deliverd may 9 2021 but till now they dont deliver it to me..this was a big loss to me..im lossing clients because of this...Read All
COMPLAINT #14733 - Delivery Issues
SENDER
R MANIKIVANA
I bought a laptop at Bradlows Matatiele and that laptop had a factory fault,I had to return it .They said that they're out of stock so I should wait but I preferred a refund and I applied for it , until now I'm still waiting for my money.They said I should wait for 2 weeks and now the 2 weeks is ove...Read All
COMPLAINT #14732 - Refund / Exchange Issues
SENDER
Vanessa Ann Malona
The parcel i sent is supposed to be bount to tugegarao but your staff typed the wrong receiver and the address. Now the parcel i sent is in iloilo. Please advise me what to do. Thank you. ...Read All
COMPLAINT #14731 - Refund / Exchange Issues
SENDER
Myra Domingo
Order #s3vj-tojl. I placed an order for a friend and paid for it using my gcash. The rider sent me a messages and told me that the address was pinned wrong although I have entered the correct address in the app. He told me to just cancel the order because it would cost him too much gas even if the d...Read All
COMPLAINT #14730 - Refund / Exchange Issues
SENDER
Brandon Davids
I have a complaint against the gentleman in the cash converters kasselsvlei buy shop.Today I collected an item he took almost an half an hour to bring me the item,when I asked him to please hurry as I'm still going to work then he she shout WAIT!!showing a stop handsignal,when he eventually returned...Read All
COMPLAINT #14728 - Customer Service Issues
SENDER
Malefa Tshabalala
I went to clicks maponya printed out a receipt at 15:00, I was advised that my script was not yet loaded by fourways mall. The script was sent to maponya mall at 15:37. The script was received at 15:37 and one of the pharmacists printed the script and handed it to a colleague who was at the time bus...Read All
COMPLAINT #14726 - Customer Service Issues
SENDER
Iris may salaza
I ordered 5 half galloons of ice cream and im about to finish it by paying it by card.
To my surprise i got an error message and my order had not proceeded so it was cancelled.

I received a notification from my bank of twice deduction and reported it immediately to their customer care but they a...Read All
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COMPLAINT #14725 - Refund / Exchange Issues
SENDER
Mariette Pretorius
I were due an upgrade on my phone. Visited Vodacom Shop Cresta 12/05/2021 12h08. Sales consultant ENSLIN.
I asked about the best deal on upgrade. The price on the contract doesn't agree with the advert for the product as advertised on the webpage. I only noticed that on arrival at home. Further...Read All
COMPLAINT #14723 - Refund / Exchange Issues