Consumer Complaint Database

Yesterday I send my daughter to buy a bed, that cost 5000, including delivery of 170, they promised to deliver immediate.

After an hour they call my daughter that, they can't the bed that the are having they having whole, other bed have a broken leg.

I'm not happy about their service.

Why...Read All

How long should I wait to receive a confirmation sms after the person sending the parcel drops the parcel at paxi counter ...Read All

My mother of 85 need to receive her eyedrops (xalacom) cold. In other words on an icepack. This never happens with delivery. The bottle is always sort of warm at the time it reaches her....Read All

Today I was at pep stores in Durban point road at the Wheel. One of your cashier's by the name boity rudely answered a lady who came to take out money, just because she didn't have the 20rand notes she should have asked manager or supervisor. I was at the till to pay its embarrassing coz we love buy...Read All

Hello
Pep stores in witbank downtown branch(Ok centre), when you want to do a laybe they will tell you laybe from 6items&deposit is 50%of your laybye&other pep stores they don't do that? Could you please clarify that.
Thank you...Read All

I have 2 parcel to awaiting to be received. Nag deliver yung delivery man mga 11:00 March 30, 2021.. and when I'm about to pay a nag hanap ng valid ID ipinakita ko naman yung ID ko... ayaw I release yung item sabi nya kukuhanan nya ako ng photo.. ayaw ko magpakuha ng photo at security risk yun sa ak...Read All

Facing the same issue, submitted the form, and a log request was logged on the 22 March 2021 but no one seems to be willing to assist. This is terrible....Read All

I was at Pep Broadway in Strand and was told that no prams are alowed in store. So this mean you have to leave the pram at the door and shop with your baby in your arm and they don't even have trolleys. I'm so disgusted with this rule because you are told that you are going to steal with a pram... R...Read All

I ordered Chicken licken ao I accidentally put the wrong address I spoke to the driver online chats letting him know I also sent an email but they said the driver can not deliver at my address nor I won't be able to pick up my order at the store with no refund am not happy with this help. they did n...Read All

I went to a sales person in Swakopmund and he lied to me about a certain tile wood look tile in the kitchen that they didnt have in stock and apparently no where in Namibia..I send a family member to CTM Windhoek and he bought the tiles and the squares that i needed and which the sales person said t...Read All

About an hour ago I was at Pep stores Vanderbijlpark (Checkers Hyper). I was in front of the line, so this lady behind me isn't applying to social distancing, each time I try to move forward (for the appropriate distance), she keeps moving with me! I asked her to please move back because of social d...Read All

Bought a Hi Sense 18 kg washing machine on the 18/01/2021 at Carnival ...on 11/03/2021 the machine could not function and I found out that the plate at the bottom was broken...called the shop and filed complaint (1440847)...they said will send technician...16/03/21 some guy called me to ask for seri...Read All

I was suppose to receive a package from benin from a lady named Barana Louise sent by an employee of yours named kevin Koussouhoue who works at your dhl in benin but the package hasn't come through kevin asked me to pay $78 saying the package was seized by customs and i paid it then he later asked m...Read All

I am Joseph Mvula using the number 0827370932

For about 4 times this year, when I recharge, I loose my airtime due to airtime time advance that I never made or received.

1. On the 1st Jan 21, An airtime advance of R11 was deducted from my airtime.

2. On the 20th Feb 21, An airtime advance ...Read All

I really want the cashout value of betking to be reduced from either 3000 or 2000 or to any amount within that range.
It'd be of more help to we users,
For we that don't have much, the cashout value will take longer than normal before we could win up to that amount
I had 3000 and several other ...Read All

Hi Guys
we bought a laptop from incredible - mall of the south on 03.03.2021. we were told that if we register the unit we would get an additioanl 2 years warranty on top of the 1yr. i checked on lenovo website and noticed the laptop had 5 months left. i called incredible connection. they said to c...Read All

2 of my Paxi Parcels are lost. The lady at Paxi does not want to give me a claim form. Her response is she is waiting for the Courier to respond. How long should I wait? I just want the packages or to put in a claim. Very bad service. ...Read All

I was not expecting any delivery from J&T since I did not put my address as a shipping address. There was a mistake with the store that I ordered and they ship the parcel to my address instead. The J&T rider name Jomar Sape was very rude when I met him to get the parcel. He said something like "Kani...Read All

I bought a restonic bed in November 2020. In December it started making sounds and depressions on the side I sleep. I rotated the bed but no changes. I lodged a complaint in December and they acknowleged it and said they were closed for holidays. Went back in January, twice in February they kept pr...Read All

I'm nonkululeko ngozo I was working at clicks at bergbron Gordon road, started working the 2019.so I'm asthmatic,so at the shop we were 3 until the other one got promoted,and the other one was doing learner basic,so I was supposed to open and close the shop,and I was working from 7:15-6:30pm.so I di...Read All