Consumer Complaint Database
RECIPIENT
Vodacom - Head OfficeWe are currently sitting without internet for 6 days now. My husband has made numerous calls to no avail. We have been told twice that a technician would come out but no one came. All we are being told is to be patient. How much longer do we need to be patient? Nobody is assisting us or sorting out ...Read All
COMPLAINT #13425 - Service Issues
RECIPIENT
Dischem Bedford CentreI handed in my repeat scripts at Dischem Ferndale on Republic the 24th March 2021. I went yesterday to collect them and they were no where to be found they were never captured on the computer. Now I have to pay for scripts to be printed out again via my dr.
About 2 months back my mother handed in h...Read All
About 2 months back my mother handed in h...Read All
COMPLAINT #13424 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeI Constance Segage 7311290267081 complain of the money that was added ,I bought 3 phones for my children the salesman didn't alert me of unlimited features I know nothing about iPhone so I begged them to minus the funds cause it wasn't my fault I laid a dispute I was ignored I referred the matter to...Read All
COMPLAINT #13423 - Billing or Collection Issues
RECIPIENT
Puregold - Head OfficeMakikipag talo sakin Yung cashier na obligation ko daw na mag dala NG eco bag dahil Lang nag request ako NG malaking paper bag for my bought item worth 800 Hindi ko Kasi pwede i palagay sa box Kasi baka motor ako Kaya sinabi nya na dapat nagdala ako ecobag oo obligation ko Yun pero obligation din NG...Read All
COMPLAINT #13421 - Service Issues
RECIPIENT
J&T Express PhilippinesShout out po sa Mayombo Branch.
Hindi niyo tautauhan ang Nagging Customer niyo. Mahalin niyo kc customer niu sila. Magpasalamt nga kayo kc Maraming nag papaship sa iniu. Mura mga ang singil kong ganyan naman mga Sales niu. Pls po paki claro po na Hind lahat ng Pasinsya ng tao buong buo pa. Haisss...Read All
Hindi niyo tautauhan ang Nagging Customer niyo. Mahalin niyo kc customer niu sila. Magpasalamt nga kayo kc Maraming nag papaship sa iniu. Mura mga ang singil kong ganyan naman mga Sales niu. Pls po paki claro po na Hind lahat ng Pasinsya ng tao buong buo pa. Haisss...Read All
COMPLAINT #13420 - Sales Issues
RECIPIENT
J&T Express PhilippinesShout out po sa Mayombo Branch.
Na inutusan po akong ipalit ung 500 pesos putang Ina nilibut ko lahat maipalit lang ung 500 Customer ako inutusan pa ako ni ate Girl . Mahalin niyo po ang customer niu dahil po jan po kayo kumikita. Hind ako mahilig mag post mag reklamo. Pero hind po sapat ang nang...Read All
Na inutusan po akong ipalit ung 500 pesos putang Ina nilibut ko lahat maipalit lang ung 500 Customer ako inutusan pa ako ni ate Girl . Mahalin niyo po ang customer niu dahil po jan po kayo kumikita. Hind ako mahilig mag post mag reklamo. Pero hind po sapat ang nang...Read All
COMPLAINT #13419 - Sales Issues
RECIPIENT
PLANET FITNESS - HEAD OFFICEI opened an account with planet fitness which was to be cancelled last year. The gym continued to debit my account until I requested a formal cancellation. Thereafter I kept receiving SMSs and calls stating my account is in arrears. After 2 months of endless calls to their call center I finally got ...Read All
COMPLAINT #13418 - Billing or Collection Issues
RECIPIENT
Clicks Store - Head OfficeGood day, today 27th March about 16:20/30 I was at the store with my two sons which we usually frequented. I went to go purchase a medical oinment for my eldest son,13 years old. Myself and my 9 year old son was in the line to go pay the medicine and 2 small sachets of 2's panados I wanted to purcha...Read All
1 Reply
COMPLAINT #13414 - Other Issues
RECIPIENT
Vodacom - Head OfficeI bought airtime by mistake @Vodacom using capitec app the airtime was reversed now I am failing to get refund. I have send to capitec and capitec send me back to vodacom. Now capitec says vodacom must right me confirmation saying you have paid back my refund to blue label which I am struggling to b...Read All
COMPLAINT #13413 - Refund / Exchange Issues
RECIPIENT
Mercury Drug - HEAD OFFICEI went to Mercury Drug Santolan Branch in San Juan City. It took me more than one hour just to be assisted in senior/ Pwd lane. Hindi mo NAMAN masasabing long queue kc i was 4th in line sa senior lane. Habang sa regular lane siguro nasa more than 30 na ang na assist Nila in an hour. And nakikita NAM...Read All
COMPLAINT #13411 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeI had a contract with Vodacom that commenced in 2016 and expired in 2018. The contract was
renewed in 2018 and expired in October 2020. In September 2020, I notified Vodacom of my
intention to cancel the contract when it expired in October 2020. I received the confirmation of
receipt of email. In...Read All
renewed in 2018 and expired in October 2020. In September 2020, I notified Vodacom of my
intention to cancel the contract when it expired in October 2020. I received the confirmation of
receipt of email. In...Read All
1 Reply
COMPLAINT #13409 - Contract Issues
RECIPIENT
MAKRO - Head OfficeI bought veuve clicquot from Riversands on Thursday 25th March 2021, I opened it on Friday 26th March 2021 and it was foul smelling and tasted off and musky. Im in the Free State right now and it was part of my weekend getaway stock, and I would like to return it for a replacement. I'm back in Joha...Read All
COMPLAINT #13407 - Product Issues
RECIPIENT
LBC - Head OfficeHello! I just want to complain regarding my Lazada return parcel which was no yet shipped up to now. I have dropped the said parcel on March 10, 2021 at LBC SM Downtown Tuguegarao Branch. However, upon checking on the given tracking number, no record cannot be found. I have reported the incident to ...Read All
Image attachedCOMPLAINT #13406 - Other Issues
RECIPIENT
Clicks Store - Head OfficeWas in your Carletonville branch a week ago bought toiletries as usual, to my suprise my club card wouldnt swipe the embarresment infrontof tge other shoppers, the assistant tried to be helpfull but with no avail as your customer services did not answer their phone i am a very old customer at clicjs...Read All
COMPLAINT #13405 - Other Issues
RECIPIENT
BetKing NigeriaI have about 7 antepost running on my bet list till the end of the season, only to wake up this morning to find out that you people have 4 ticket out of my running antepost ticket, why re u people like this, please help rectify this issue as soon as possible, this is why I don't any other bet compan...Read All
COMPLAINT #13403 -
RECIPIENT
SportyBet GhanaPlease my bet has been tag rollback please refund my money back to me please ...Read All
COMPLAINT #13402 -
RECIPIENT
Clicks Store - Head OfficeAugust 2020 i bought iron at Clicks, which it has problem allready, i took it back on February the 6th with a proof of puchase, the consultant who assit me at Adderly Street was very helpfull he ask the Clicks card and i give him. Now on the 26th of March same iron got a same problem i took it back,...Read All
COMPLAINT #13401 - Refund / Exchange Issues
RECIPIENT
Vodacom - Head OfficeHow inconsiderate is it for Vodacom to make such online policies not knowing the living conditions of their customers. I’ve been using Vodacom for as long as I remember and I’ve been able to upgrade online and receive my package with no hassle, my last online upgrade was in March 2019. With that...Read All
COMPLAINT #13400 - Delivery Issues
RECIPIENT
LBC - Head OfficeTracking no 1734 2257 3919. Transacted on March 19,2021. 11:30 am.
I called up customer service last saturday, March 20 to deliver the package to LUCBAN QUEZON branch for pick up and it was mentioned that it will take 2 to 3 working days.
March 23, Tuesday it was delivered to Mauban branch (wrong...Read All
I called up customer service last saturday, March 20 to deliver the package to LUCBAN QUEZON branch for pick up and it was mentioned that it will take 2 to 3 working days.
March 23, Tuesday it was delivered to Mauban branch (wrong...Read All
COMPLAINT #13399 - Delivery Issues
RECIPIENT
LBC - Head OfficeWe are here in Trinoma and one seem to be old lady personnel in LBC help us to remit our money. I am encashing the money using remitly. The old lady personnel told us to wait until 7pm due the remittance offline. We are in a hurry and we have priorities too. Making us wait until we get our money is ...Read All
Image attachedCOMPLAINT #13398 - Other Issues