Consumer Complaint Database


SENDER
Bontle Mogonediwa
I called Southgate Dischem to enquire about the amount of the rabies vaccine which I was told it's R70 per shot, well I then called my daughter to go buy at Dischem Southgate since they were less compared to other competitors. But then I was shocked when she called and told me she paid R500 per shot...Read All
COMPLAINT #13472 - Other Issues
SENDER
Nico Zeelie
Good day, I have been trying to get my fiber line moved to my new premisis and it has been 45 days that I have been trying to get my line working. I waited the 30 day waiting period that I have no idea why this is even in the prosedures but you wait 30 days before your call gets assigned, now 15 day...Read All
1 Reply
COMPLAINT #13468 - Service Issues
SENDER
Audrey Adams
RECIPIENT
Flow Jamaica
To whom it may concern.
For over 8 months I have been trying to sort out an issue with my mother's flow account. Details are below. It has become so serious that I have had to make alternative arrangement, at a cost to ourselves to get the matter remedied.

We have been paying the monthly b...Read All
COMPLAINT #13467 - Other Issues
SENDER
Akua Birago Boa-Amponsem
RECIPIENT
Jumia Ghana
Jumia has not delivered my item to me after about a week.When I call the delivery ppl give me plenty excuses.I want a refund or my items...Read All
COMPLAINT #13466 - Delivery Issues
SENDER
Amangile
RECIPIENT
PEP STORES
My cousin went to pep in Chartam, Mthatha in Eastern Cape to courier a parcel. They refused to help her without a store number which was a first since I always use paxi without hassle. I called and requested clarity since I have never had any issue. Qhama the lady from Pep refused to come to the pho...Read All
COMPLAINT #13464 - Customer Service Issues
SENDER
Carol Smith
I ordered something online for collection at the Humewood branch of clicks in PE and not only did it take 9 days to be delivered and I had to call and ask if it was there when I was at the cashier three of them started arguing as to who was going to collect my parcel from the back. Then while I wait...Read All
COMPLAINT #13461 - Customer Service Issues
SENDER
Lerato
Good day

my name is lerato im writing this with great disappointment, I ordered via uber eats , the waiting was correct estimated time how ever I was Highly disappointed with the food , it was stale tasted like it was processed yesterday and didn't have taste at all.

this was from the Braamfo...Read All
COMPLAINT #13457 - Product Issues
SENDER
Lisztian Amparado
3 weeks of slow and intermittent connection..Customer service never provide an immediate resolution.Whereas they only created numerous new ticket on every call made.Promised to have a technician to come and fixed but never came.Crappy service.and never got any adjustment on the day they have an ou...Read All
COMPLAINT #13456 - Service Issues
SENDER
ssebuliba aldrine
i paid 28k yesterday but i have not been activated and also when the decoder upgraded since it has been over scanning time to time
please help activate 7031604790...Read All
COMPLAINT #13455 - Billing or Collection Issues
SENDER
Yashi Seetal
Appointment made for the 27th March for injections for my son who has had cancer twice testosterone injections and my daughter with Cerebral Palsy in a wheel chair Depo-Vera contraceptive injections.

Appointment made 11 weeks ago for 12:00 at Dischem Sandton arrived at the store the clinic is clo...Read All
COMPLAINT #13454 - Customer Service Issues
SENDER
Willem
Does not help to phone store. Managers either on lunch or too busy to call back. They are untrained and very unprofessional. I even explained about cpa section 55. She cannot comprehend what i am talking about...Read All
COMPLAINT #13452 - Refund / Exchange Issues
SENDER
Ron Paulus Formentera
Sir tanong ko lang po sana. May sinend na po silang waiver,quitclaims, receive. Kailangan ko na pong isend sa kanila kahit wala pa akong nacaclaim? Salamat po....Read All
COMPLAINT #13451 -
SENDER
willem
I bought a grinder 3 weeks ago. it was working fine till yesterday. now its making a horrible noise and does not run the way it should. i phoned for an exchange as per cpa( i have the right to exchange/refund/repair). The manager Carabello openly refused. She insists that the cpa does not matter. I ...Read All
COMPLAINT #13450 - Refund / Exchange Issues
SENDER
Karl Moodley
Good day,

I had met an accident and my car was taken to Eastrand bmw for repairs.

I received a call from Ricky on Friday 26th of March indicating my car would be ready on Monday the 29th and was offered a delivery service or a pick up. I was impressed with the service offered and opted for B...Read All
COMPLAINT #13449 - Customer Service Issues
SENDER
wayne Robinson
WENT TO YOUR KEYWEST BRANCH ON 21 MARCH IN ORDER TO GET A CONTRACT THROUGH OUR COMPANY FOR A R199 MONTH CONTRACT ON A LENOVO TABLET. SINCE THEN NOT A SINGLE CALL OR SMS. WENT TO THE BRANCH TODAY TO FIND OUT WHAT THE HOLDUP IS AND WAS TOLD THAT THEY HAVE NOT YET HAD TIME TO LOOK AT OUR APPLICATION. W...Read All
COMPLAINT #13447 - Sales Issues
SENDER
Yolanda Adriaanse
Dear Vodacom

It is with utter disappointment that I send you this email.

Two months ago my husband found out that their company may begin retrenchments and has since found out that he indeed will be retrenched.

However in order to mitigate our ficancials we scooped all of our extra monies...Read All
COMPLAINT #13446 - Contract Issues
SENDER
donna marie m. escosora
Mar 27, 2021, I ordered foor at K.bap - Bucana. Total amount of the order was ₱471.00. The rider insisted of getting my money and promised to return the change of P39.00 in a few minutes. The rider never returned. ...Read All
COMPLAINT #13445 - Other Issues
SENDER
Anne Dela Paz
Same thing happened with me at the same branch - SM North EDSA. Nakakagigil kasi feeling ko nabudol ako. Here I am writing this before mag first due date ko ng payment in quarterly terms. I have no plans of continuing this shit already. Inisip ko na lang nagastos ko ung 4,000 pesos na pauna kong hu...Read All
COMPLAINT #13439 -
SENDER
CATHERINE DOUNIAS
Hi there,

I need to speak to someone regarding Cash Converters misconduct and fraud with all my items that I had left in their possession for a loan.

I have tried contacting the store on many occasions without success. I had contacted their head office complaints in writing with all the detail...Read All
COMPLAINT #13437 - Billing or Collection Issues
SENDER
Hammad Shaukat
I tried to place an order and it gave me an error. After a minute I recieved a notification that my card was charged and the order was cancelled.
But the main problem is that there is no one to contact. All numbers provided are invalid, there is no support team available to chat and respond immedia...Read All
COMPLAINT #13431 - Refund / Exchange Issues