Consumer Complaint Database


SENDER
Samantha Dela Cruz
Hi,

I went to puregold Aguirre last Tuesday, March 23 and purchased 2 packs of Purefoods tapa.

Upon checking each item when I got home to disinfect then, I noticed the pack of tapa had a slit opening on the side. And that goes for BOTH packs that I purchased.

I couldn’t go back to the s...Read All
COMPLAINT #13397 - Product Issues
SENDER
Mark Leslie Laguna
Good day..

We would like to complain the neglegence of your Employee named CARREN TUMBUKON of LBC Gaisano Kalibo Branch, Roxas Avenue extension , kalibo, Aklan

Which she wrongly encode our CASH ON PICK UP Transaction as Regular Shipping.

I hope for an immediate action with this complain w...Read All
COMPLAINT #13395 - Service Issues
SENDER
Ngwenya
I made a lay buy of a bed last year at Ok furnitures Brits North West. They were supposed to deliver but they did not deliver on agreed date. I then took an initiative of going to the store to inquire about what happened to my bed only to find out that they say i collected it. I asked to see the sig...Read All
COMPLAINT #13392 - Other Issues
SENDER
Tony Medway
I purchased 3 shirts from Makro Carnival on Thursday. I was charged for 4 shirts as one of them was duplicated. I raised this with Customer Care but was informed I must go back to the store to sort it out. This is not acceptable. I am a pensioner and it is a 50 km round trip to the store. Please wil...Read All
COMPLAINT #13391 - Refund / Exchange Issues
SENDER
Norain Hadji Hassan
My parcel tracking no. 98100002912846... 1st day nagtx LBC drting ang 1609php na item ko. delivery man came and said the parcel was 1900 but actuali its 1609. Sabe nya babalik nlng daw sya. We waited for whole day na d dumating. I filled up d form sa lazada kc attempt delivery daw unsuccessful. 2nd ...Read All
COMPLAINT #13390 - Service Issues
SENDER
Paulina Dockendorff
Hi
I have just bought R 275 airtime - suppose to have 27.5 Megabucks to banks. As per shown on my SMS.

When I want to bank on the Same day - THERE WAS NO MEGABUCKS TO BANK.

I have an Vodacom number since 2000 (21 years) and I am changing to another Service provider who doesn't STEAL from the...Read All
COMPLAINT #13389 -
SENDER
Eulander Sambo
I have an account with bradlows nelspruit. Took in a laptop for repair as the battery busted and the charging point not working. Filed a complaint and took it in in December. Got no feedback up until I went to the shop mid March to be told that they received a feedback in February that it can't be f...Read All
COMPLAINT #13388 - Repair Issues
SENDER
Baah James
Please my bet has been tag rollback please refund my money for my back please ...Read All
COMPLAINT #13387 -
SENDER
Tessa Jeffrey
I phoned 135 call centre. I explained to Thuli that my data is disappearing. She phoned back without an answer, then saying she is transferring the call. No-one answered and the call died. The nr she used was 0822759810. I am extremely dissatisfied with this. Also, she did not listen to me and...Read All
COMPLAINT #13383 - Customer Service Issues
SENDER
Maxine Anne Liebenberg
Vodacom customer service terrible. Clearwater Mall reflects your company, terrible. Time costs money. I have bought airtime/data from Vodacom, I have all receipts. I am on contract, not once have Clearwater Mall spoken to me about getting new mobile phone, I know, because I used to be with MTN. Bor...Read All
COMPLAINT #13381 - Other Issues
SENDER
Jem
RECIPIENT
PEP STORES
Visited pep store home in northam, to send money but this pep store is always offline when it come to sending money, it’s now the third time in a row, kindly fix this...Read All
COMPLAINT #13380 - Other Issues
SENDER
Marsha
I got a hairdryer for a gift from someone working at the store which is a close friend to me.the problem I have when I use the hairdryer I cant even blow my hair because the moment I switch it on not even two seconds then it switch of never in my life have I experienced that with a safeway hairdryer...Read All
COMPLAINT #13378 - Guarantee Or Warranty Issues
SENDER
TUMUSHABE MOSES
I subscribed for GOtv lite 12 on my decoder(4622973890)but it failed to activate the channels,i sent sms to 6488 to clear error as directed, but it failed....Read All
COMPLAINT #13375 - Other Issues
SENDER
zakuragi
im seeking free legal advice...
kindly help.
salamat sa papansin at tutugon.
nagpakabit ako ng converge internet last september 2019. i waited for my first bill, walang dumating courier man or email ay wala. after 2 months nagpunta na ako sa office para magbayad, pero wala daw akong account sabi ...Read All
COMPLAINT #13370 -
SENDER
Glyn foster
RECIPIENT
PEP STORES
My wife recently bought a hurricaine cell phone on the 25 march, from pep cell in uitenhage mall, found problems with it and took it back on the 26 march, the store told her that they wont exchange or refund it, they told my wife to buy data so they could check it, which was appauling, the manager ...Read All
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COMPLAINT #13368 - Refund / Exchange Issues
Dear Chandarana
I write to you disappointed that my enquiry and phone calls are not responded to or replied to.
I Called Christina, emailed her to no success on feedback on our account status.
I have been dealing with Apollo with zero issues, no delay whatsoever and now that he is not in the off...Read All
COMPLAINT #13365 - Customer Service Issues
SENDER
Anthony Sanidad
I would like to file a complaint with Converge ICT Solutions. I have been ran around in circles for more than 2 months and nothing is happening. I have requested to have a transfer of ownership but until today, there is no action. I have been calling them several times and those agents I talked to t...Read All
1 Reply
COMPLAINT #13362 - Service Issues
SENDER
Anne Quirimit
Last time i went to lbc to get my salary, i presented my TIN ID and they accepted it, but today the staff even got mad and said that she'll start a quarrel ( aawayin niya ako ) if i insisted like the other customer did because of an ID, this is the 2nd to 3rd time that theyre being rude. the branch ...Read All
COMPLAINT #13361 - Customer Service Issues
SENDER
Puti Tumendeg
They did not find some solution to find a sulution to my concern j&T employee are not active. They are setting down to their chair without action to the custmers concerns!! ...Read All
COMPLAINT #13360 - Refund / Exchange Issues
SENDER
Florencia Dela Cruz Pineda
Sana po mapansin nyo yung complaint ko. Nang-aantay padin ako ng update nyo....Read All
COMPLAINT #13359 -