Consumer Complaint Database


SENDER
Jemielyn Manhilot
Good day I am requesting to transfer my Converge Internet from ParaƱaque City to Taguig City.

...Read All
COMPLAINT #13358 -
SENDER
Thembi matshika
I am very disappointed in the service i got today i have been using menlyn taxi association everyday for 5 years now and i ahve never had such a bad service where i feared for my life. Today i took taxi around 20h00 the driver himself asked me where i am going i told him i am going to equestria esta...Read All
COMPLAINT #13356 - Customer Service Issues
SENDER
Dr Anton van der Walt
I bought an HP laptop from Makro Vaal on the 4th of January 2020 . During the last week of July 2020 the laptop could not be switched on . Unfortunately I got Covid-19 on the 2nd of August , and because we could not travel across the Gauteng border (We live in Sasolburg in the Freestate ) I could no...Read All
1 Reply
COMPLAINT #13354 - Repair Issues
SENDER
jonalyn salazar
i want to cancel my contratc because it was force selling and as per terms I have the rights to cancel the insurance and entitled to receive a full refund as long as I cancelled within 30 days ...Read All
COMPLAINT #13353 - Refund / Exchange Issues
If I had to do this again I would never ever use UPS, you people have 3 different numbers and its hard getting someone to answer the phone or even to reply to emails, I had to call every damn day to find out about my package and even when someone finally answered the phone they still had no clue wh...Read All
COMPLAINT #13350 - Customer Service Issues
SENDER
Ms Jackie Singh
Good day. I have tried reaching the office of Planet fitness to have a membership cancelled however there has been no feedback to my messages or even a call back. However the sms notifications keep coming in with the amount escalating. This is not fair consumer practice. Please investigate and advis...Read All
COMPLAINT #13347 - Contract Issues
SENDER
CZARINA VAN T. BOKINGO
THE PARCEL IS EMPTY. THE PACKAGE IS CONSIST OF XIAOMI CELLPHONE AND A VANS TSHIRT, ONLY VANS TSHIRT IS INSIDE! I NEED A REFUND OR GIVE BACK THE ITEM. IT WAS HARD EARNED! TRACKING NO. 313228253441...Read All
COMPLAINT #13346 - Delivery Issues
SENDER
Farzaanah Jappie
I bought me a toni&guy straightener at clicks in Promenade Liberty Mall on the 27 October 2018 , I used the straightener for about 1-2years .I started having problems with the plate that shows the straightener's degrees ,the degrees were not showing at all .I went to clicks and when I got there the ...Read All
COMPLAINT #13343 - Refund / Exchange Issues
SENDER
MARLENE ENGELBRECHT
Morning
I have ordered a keyboard combo valkano online and another keybord and mouse.

The valkano combo mouse worked for a week. I phoned Makro Alberton and asked them if i can return this to the store and replace, the answer was NO for I purchased this online.

Tried to phone the call centr...Read All
COMPLAINT #13342 - Refund / Exchange Issues
SENDER
John Hutton
I am currently sitting in the vodacom store in midlands liberty mall trying tk exchange a phone within the limited return time. The manager is refusing to help and has left my father and I sitting outside while she hides in the office.
We have been clients since the start of vodacom and have multip...Read All
COMPLAINT #13341 - Refund / Exchange Issues
Hi waiting for an Exchange on my TV for six weeks now.
Poor service from Samsung.
Paying for DSTV for almost 2 months now and do not have a tv.
Samsung Costumer Care is useless, don't even help calling them any more!!!!!!
Exchange transaction number : 4242602284
Tel 0846022843 ...Read All
COMPLAINT #13338 - Guarantee Or Warranty Issues
SENDER
Mabotja mokgadi
I was unfairly treated by Seshego circle centre in Limpopo. I wanted to exchange baby diapers without slip. Ms Kganyago and Mr Chabalala told me that they won't exchange them because I didn't buy them from their branch.
They were sharing it among other staff members that they told me the hell to ge...Read All
COMPLAINT #13337 - Refund / Exchange Issues
SENDER
Atish Kemchun
I hired a car on the 5th of March 2021 and returned it on the 7th of March 2021 with a full tank of fuel. They told me that because I bank with Nedbank I will have my money in 3 to 5 working days. I sent several messages and tried calling but to no avail. They have asked for info pertaining to this...Read All
COMPLAINT #13336 - Refund / Exchange Issues
SENDER
Edilyn Delos Santos
I place an order online 24th of March at Puregold Malolos order #000217592-1, however when the items was delivered they ask my father to pay cash for the delivery fee of 175 php which I know that it was already paid online through my debit card included with my order. Kindly double check and please ...Read All
COMPLAINT #13335 - Billing or Collection Issues
SENDER
Joven Manhuyod
One of the employees of your Branch in LBC San Jose Gusu, Zamboanga City needs to be reminded about treating their customer rightly. Me and my sister (on different occasions) got this disrespectful treatment from this female employee. She shouts at customers (or pabalang magsalita) and treats them l...Read All
COMPLAINT #13334 - Other Issues
SENDER
MICHAEL JEROME NUEVA ESPANA
REQUEST FOR RELOCATION/TRANSFER OF CONNECTION....Read All
COMPLAINT #13333 -
SENDER
Olayiwola Taiwo
I want to receive a loan amount into my bank account and when it gets to paystack since yesterday as become decline... Please help treat this problem so can make withdrawal into my account....
Gt bank
...Read All
COMPLAINT #13331 - Service Issues
SENDER
Elizabeth
I bought an Iphone 7 pre owned at centurion Mall and it was faulty ibreturned it on the 12th March 2021 to date i havent received any communication from them i am without a phone and they not saying anything

No updates i am disappoimtrd with the service they giving customers
If it was possible ...Read All
COMPLAINT #13330 - Sales Issues
SENDER
Martha
Good morning

I was at one of your branches yesterday, the one in Three Rivers to buy the new Samsung Galaxy A72 either on contract or cash.
I was assisted by a middle aged man which I assumed was the manager because his behaviour towards me was not questioned by the other workers.
I feel that m...Read All
COMPLAINT #13329 - Customer Service Issues
SENDER
Jania Van Deventer
On Saturday 20/03/21 @ 15:35 I return a hairstraigther @ Clicks Zevenwacht.I received a refund of R359. I went straight to Pep home Zevenwacht.At the till @ 15:50 the cashier inform me that she cannot accept my money as it was fake.I went back to clicks as this is where i received the note.The perso...Read All
COMPLAINT #13328 - Refund / Exchange Issues