Consumer Complaint Database


SENDER
Arlene tubiera
Hello bakit walang tum wag man pang at binalik agad? ...Read All
COMPLAINT #13296 -
SENDER
carol
RECIPIENT
PEP STORES
i went to pep home in protea glen shopping centre to laybye a book shelv but the manager tells me that the book shelv will be broken but the book shelv is not even assembled and she said that is their bet seller so i cant do a laybye ...so it means pephome dsent have laybye on iterms that are their ...Read All
COMPLAINT #13294 - Product Issues
SENDER
Jaco Swanepoel
I ordered a Samsung Galaxy A12 on a top up contract. When RAM came to deliver they informed me that I can not use a license as identification. I recently lost my ID so I was told to contact Vodacom to resolve the issue. When I finally got through and explained my problem, the consultant told me to c...Read All
COMPLAINT #13293 - Customer Service Issues
SENDER
Irna Herselman
On the 21 December 2020 I phoned Vodacom on 0861 103-195 as instructed by the shop consultant to cancel both my existing contracts that expired in 2019, as I could get a better deal from Telkom. The consultant then advised that he would match the phone deal from Telkom and cancel my data contract....Read All
COMPLAINT #13290 - Sales Issues
SENDER
Kitting Monje
We are in Australia that ordered Shakeys C5 online through Food Panda PH to be delivered to our family in Pateros.

Dec 20,2020 at 2:10pm
We ordered Shakeys monster meal (2 plarge puzzas, carbonara and a bucket of chicken and mojos).

Dec 20,2020 at 2:18pm
We received a missed call

Dec 2...Read All
COMPLAINT #13289 - Refund / Exchange Issues
SENDER
Sunita Moodley
Just to make mention the supplier did not make contact with me as promised by dischem.......Read All
COMPLAINT #13288 -
SENDER
Jean-Pierre Ruppersburg
To whom it may concern. Last week wednesday i got a message saying that i would receive a call for confimation on my contract. 1 week later still no call. i need to finalise this contract and confirm. i phoned in twice to ask them to call me in regards with confirmation and yet nobody has called me....Read All
COMPLAINT #13287 - Contract Issues
SENDER
Zoe Myburgh
I have recently taken out a contract with you after being a prepaid customer for over 15 odd years and you guys really need to up-skill your customer service and communicate all costs to your customers.
 
The charge of R287.40 this was never communicated to me when I took the contract out and wh...Read All
COMPLAINT #13286 - Contract Issues
SENDER
Karen Romans
Yesterday while travelling back from Pretoria to vryheid, I stopped at ocean basket east bound, their phone number is 076 8040804 I cant recall the name of the town they are in
I ordered the platter 1 sushi. And the rice tasted sour, the prawns were replaced for salmon as they had no salmon. Th...Read All
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COMPLAINT #13285 - Product Issues
SENDER
Florencia Dela Cruz Pineda
Magandang Araw,

Itatanong ko lang sana yung pagkuha ng claim ko. Ang contract number ko ay P0000056652. Since 1998 una ako nagbayad, nakalimutan ko na yung month, hanggang 5 years kaya natapos akong 2013. Nasa policy ko na 55 years old ako magmamature na ang pera at pwede ko na kuhain. Ang proble...Read All
4 Replies
COMPLAINT #13283 - Contract Issues
SENDER
Gretha jerez
I have been waiting for. Y parcel to come. I have been out of town for 2 days so wala akong mautusan to claim but I informed already J&T that I will claim the parcel Early tomorrow pero pinareturn to sender nila. Hindi nila alam na very important yung parcel na yun and if I reorder ko I have to wait...Read All
2 Replies
COMPLAINT #13282 - Delivery Issues
SENDER
Shantal Moodley
Please note that i had called the extended warranty department on the 15 th of February 2021 with regards to my washing machine not working.

I have made several calls, however, the machine has not been fixed. Despite my numerous calls, there is no response from anyone else regarding this matter....Read All
COMPLAINT #13278 - Repair Issues
SENDER
Marble Tsiana
On the 23 March 2021 I went into your branch in Panama African mall to follow up on my order and query my previous orderand came in contact with this very rude sales consultant by the name of Bongiswa who told me that she cant assist me since I gave another consultant who was off today commissions w...Read All
COMPLAINT #13277 - Customer Service Issues
SENDER
Johannes Naude
after i applied for a new contract and being approved i received a message stating my device is EOL and after phoning in to choose a different device they told me only LYNETTE Brown can assist , after multiple people have requested she phone me i still have not received a call and cannot change my d...Read All
COMPLAINT #13274 - Contract Issues
SENDER
Palesa Mokoena
Good day

I am not happy with Vodacom regarding a consultant that has lied to me about an upgrade. I called in asking to cancel my contract and pay off the remaining balance. The consultant then said because I am a loyal customer Vodacom would like to offer me a better deal, I asked the consultan...Read All
COMPLAINT #13273 - Billing or Collection Issues
SENDER
Joseph Morrison
RECIPIENT
Flow Jamaica
My husband name is on the bill his name is Joseph Morrison and I suppose to get my rebate from last year September and call and assure on many different occasions that it would be taken off my bill and upon still now every month it still comes on my bill the last time I went on chat was the 21-12-20...Read All
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COMPLAINT #13271 - Refund / Exchange Issues
SENDER
Christina Joy B. Omas
I should've received my parcel by now but then it says that it is unsuccessful and the reason is costumer is unavailable!
How come? I have been waiting for the rider to contact me ALL DAY! and I've also instructed my sister to receive it instead because I have work. Another thing is that my parcel ...Read All
COMPLAINT #13270 - Delivery Issues
SENDER
Precious Mooketsi
I bought couches at bradlows lichtenburg and its almost 2 months now i went to them to complain that im not happy because the leather is starting to be like its losing its colour on the arm rest. And they promised me that they will collect them but even today they havent done anything they called me...Read All
COMPLAINT #13266 - Repair Issues
SENDER
Berna Kruger
Good day
I need to order 40 pill holders at once.
(Product ID code: 199833)
Neither the local store nor clicks online can help me with more than 4 pill holders....
Is there any way in which I can make a bulk order of 40 pill holders?...Read All
COMPLAINT #13263 - Sales Issues
SENDER
Itumeleng Hlalethoa
We bought a television at Makro wonderboom for R30 000,00.

We opened the television after 14 days. it had a dark spot on screen, we returned, makro wonderboom says we should it fix.

Please note that we did not enjoy not a single second of that tv, yet we are asked to repair it ourselves.

th...Read All
COMPLAINT #13262 - Product Issues