Consumer Complaint Database


SENDER
Sellinah Sithole
RECIPIENT
PEP STORES
I sent my little sister to buy flash voucher at pep matsulu yesterday and she lost the slip, i went there today they refused to give me a reprint they said they can not reprint it is not allowed. Tried calling flash and they told me they only want the serial number to assist me. Now I'm lost i don't...Read All
COMPLAINT #13261 - Service Issues
SENDER
Mbali Eunice Buthelezi
I joined planet fitness on friday 19/03/21 only because the manager gave me a good deal and said I only had to pay the tag fee of R125 which I deposited on 20/03/21 but now I recieve an email of my contract I see a R558.60 total joining fee and the manager also promised me that I will pay R299 for t...Read All
1 Reply
COMPLAINT #13259 - Contract Issues
SENDER
Yoliswa
RECIPIENT
PEP STORES
I visited your bayside branch at 21 March 2021 at 16h30, I was told by a cashier that they have done the cash up already but the store closes only at 17h00.

When I queried that she then went to the office to speak with the manager, her name Derbie. She then came out with no apology and started to...Read All
COMPLAINT #13258 - Customer Service Issues
SENDER
Desivan Kisten
I have been severely ridiculed by your owner at Newcastle Mall Chicken Liken, but he is the Laughing Stock, he sells stale buns, dry and tasteless chicken, and when we complain he asks us as if we are thief's for a slip for R109.0

I want all to know about this poor service and I want a quality ma...Read All
COMPLAINT #13257 - Product Issues
SENDER
Thabisile Mbatha
My name is Thabisile Mbatha. And im soo disappointed by bad service .I did an upgrade on the 9th of march 2021 .and didn't hear anything about my upgrade. I phone them again they I must wait for someone to confirm my order.I phoned them again on the 16th march they said my phone will be delivered th...Read All
COMPLAINT #13256 - Delivery Issues
SENDER
Tiisetso Boyce Hlapisi
Hi im Tiisetso Hlapisi i have a problem due to the will of late KENEUOE GLORIA HLAPISI as im the one of the beneficiary in her will she was working for pie city in Durban.she passed away 2016 now its 2021 i didn't get anything as beneficiary so i need help where i can claim who must i contact. tha...Read All
COMPLAINT #13255 - Other Issues
SENDER
lekalakala mmatshehla violet
ive lost my phone with sim card inside now i can,t do sim swap due to the error when they try to do swim swap. ive been on different vodacom shop and on 082135 for assisistant but no one can help me. its a contract sim (071 682 6610)where they are deducting my money every month.what must i do now. c...Read All
COMPLAINT #13254 -
SENDER
Phindile Mdabe
My cellphone contract ended in December 2020. I was advised by one of the Vodacom consultants that the only way I can cancel my contract is to contact this number: 082135, I have been phoning since December but no one seems to be interested in cancelling the contract, all the consultants I speak to ...Read All
COMPLAINT #13253 - Contract Issues
SENDER
Boitumelo Mokoena
I bought a packet of the beacon marshmallow pies and the quality of the product was so disappointing. The product is so hard and so dry and flaky that the chocolate coating is beige in colour and it's not even past the best before date. I'm so disappointed at the quality. Its unacceptable that you ...Read All
COMPLAINT #13251 - Product Issues
SENDER
Emilie Balieu
Good evening,

I am writing this email regarding my first service at Kia Sheikh Zayed.
First of all the person who welcomed me, Mr Ouasuilah , was not very nice. I know people have to be professionals and aren't supposed to smile all the time but he was really not welcoming.
If it was the only p...Read All
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COMPLAINT #13250 - Service Issues
SENDER
Katrina Bianca Morante
Good day!

Regarding my shipment under tracking number 173407929861. I already contacted BDO customer service twice and they already follow up the LBC to ship my cc. Unfortunately, LBC Express Inc didn't response because when i track my parcel it was there in LBC Facility Manila how come my parcel...Read All
COMPLAINT #13248 - Delivery Issues
SENDER
Felia,Princeton
Site transfer form (origin) Sta.Mesa Manila to Punta Sta.Ana Manila...Read All
COMPLAINT #13247 -
SENDER
Joana Marie F. Rosales
I would like to complain about the delivery.

Last March 19, an item was delivered to our apartment. And our neighbor received the item. However, the delivery man WAS NOT INFORMED us that the parcel was delivered (either text message or call, he does not inform us). Because of this, our neighbor j...Read All
COMPLAINT #13246 - Delivery Issues
SENDER
Jasmine Jamandre
The rider refused to deliver the package in my exact address,He stated the reason he refused to deliver bc my area is too dangerous. I know our area is way too far but its not dangerous,. There is riders from other courier that they deliver the packge in my doorstep w/o hesitation. He wanted me to ...Read All
COMPLAINT #13244 - Delivery Issues
SENDER
Hugene Charvat
I have also had a bad experience with Bandar Electronic and Ratih Permata, my belief is this company is nothing but a scam along with the so called freight company they claim to use in Herona-Express.
I purchased a Roland Versa Camm Digital Printer from them back in June of 2020. During the sale p...Read All
COMPLAINT #13243 -
SENDER
Onwuka Gabriel eleanya
This is funny...I can never be tither and sporty bet will fraud me and go free...I can't even access my account any more... And have been calling you guys...for further clearification...to no avail...is alright....anyhow you guys took my 19,800,from my bank do and return them with immediate effect.....Read All
1 Reply
COMPLAINT #13242 - Other Issues
SENDER
Boitumelo
Hi. My name is Tumi.

Today I visited one of your stores Makro Crown Mines"Cnr Main Reef Road & Hanover".

At the till I was assisted by Cashier no. 69 at 11:38. She is the rudest employee I have come across at Makro with no work ethic whatsoever. No communication skills with clients and not pr...Read All
COMPLAINT #13241 - Service Issues
SENDER
CA Louw
Hi. I phone 3 x times to cancel my contracts. First call on 12 Feb and twice thereafter. To date not canceled

I will not pay this contracts the end of the month

ID 7207185180084
Cell 0722069900...Read All
1 Reply
COMPLAINT #13238 - Other Issues
SENDER
Valerie Peggy
I now feel uncomfortable dining at the Florida junction Wimpy due to the fact that the manager does not show respect to her stuff members even in front of us customers. She shouts at them and it causes them to offer a bad service to the customers as their confidence is already broken. I don't blame ...Read All
COMPLAINT #13237 - Other Issues
SENDER
Wilma
My sister and I visited Clicks Uitenhage on 22/03/2021. While waiting in the que to be helped, a gentleman standing in front of my sister suddenly collapsed to the floor. My sister and I are both Registered Nurses and ready to assist in any emergency situation. The 2 pharmacists on duty didn't come ...Read All
COMPLAINT #13235 - Other Issues