Consumer Complaint Database

Good day

I'm here at pep store Mokopane Shoprite mall the manager Lerato refusing to refund the money as I had to bay an other phone from a nother store the Hisense u963 is the problem the manager Lerato refusing the second sim can not give any network or date without the MTN network and were I l...Read All

I returned to the said Mercury Drugs branch days later to complain and they confirmed the overcharge. Instead of directly reimbursing me, the branch cashier, Nina, issued an invoice receipt indicating a gift certificate for P2,140 dated 14 March 2020. She advised me to just present said invoice rece...Read All

I tried to apply for a wireless internet connection last Friday, Mar 19, 2021, from this provider hoping I could get a hugher speed for my connection. It was declined due to unpaid balance for a mobile account that has long been cancelled.

This was also the reason why my application last July 202...Read All

I want an urgent call from the manager to explain to me why can't the client services agent assist with my query!! U guys are being like rogues..please get a manager to call and assist with my query before I take this up further.. U staff are really unprofessional. U guys debit me without my knowled...Read All

Good morning
I went to change my hairdryer they too busy have conversations more than attending to customers. The managers are worse dont even greet when coming to till to assist. The lady at cosmetic section is never in her section I went there several times. Shes standing around having chit chats...Read All

Same courier po. Naencounter namin ni Mama in two different deliveries. Sobrang rude, disrespectul, at obvious na ayaw niya sa trabaho niya. Lahat may struggle. That's a given. Pero wala pang 2 minutes ang interaction mo sa customer, pwedeng wag kang nakakatakot?
Nung naencounter siya ng Nanay ko ...Read All

My friend was admitted in hospital and immediately their number was swaped whilst in theater and his WhatsApp changed. He sent a message requesting money from me which I gave him to withdraw at the ATM unbeknown to me that they were in hospital.

I want a refund from Vodacom how could they allow ...Read All

As we entered the store at south gate shopping centre my brother was forgot to sanitize. The security then swore him , he went back to sanitize at the stand and the security started performing n refused for him to entre the shop.

My father was purchasing a phone from the store for my brother ask...Read All

My 0794968856 contract expired and I called for cancellation in January 2021 which I was promised that it will be terminated but it never was, I followed up on February I was told the matter will be investigated and be refunded but that never happened,I followed up in march the same story and I don'...Read All

Hi Vodacom

I have been struggling to have my number sim swapped.i was offered an upgrade since I lost my phone and was promised that if I do take the upgrade I will receive my contract number back that I lost in September 2019 with its airtime package.i only took the package because I wanted to ...Read All

Makro cornubia has a set of pioneer speakers 6inch 280w advertised on promotion. I get to the store the gent who helped said there's no stock. Why do you advertise things that you do not have? The barcode of the item is on the shelf despite you not having it and after asking seems you can't get it.
...Read All

A new router was installed on Thursday, no information was provided as to the time to re activate. The two "contractors" indicted that the wifi will be restored within 2hours. Obviously it did not happen. Contacted the service center & they logged an call to get it reconnected.Told me it could take ...Read All

I recently cleared a three month Gotv lite for 27000 and I have today paid for Gotv plus for 27000 but I am being told by Eazy Gotv online error fixer that my decoder is suspended...... What is the matter????...Read All

Did not honor the prescription of the patient asking for new one its COVID now and its a maintenance medicine for SENIOR ...Read All

I placed an order and paid by card. Shortly before my order came, someone called me. She claimed to be from Chili’s Greenbelt 5 and my card payment was supposedly not processed, so I was told I had to pay by cash to the rider. I was assured I would be refunded. I spoke to a female.

When the ri...Read All

I was purchasing a product Harmon Karman Avr 765 at 3499
The manager refused to give it to me.
I made various comments for two months with this matter. Please check your records ...Read All

How do I move a thread to a different topic?
hi all :)...Read All

Tracking#362131509484
Not delivered to me last March17, 2021..
May I ask the complete address of the UPPER LAGUNA DELIVERY TEAM?

It's been three days from their delayed very attempt....Read All

I have ordered many times from Lazada and Shopee and outside Shopee and Lazada. Today March 20 is the first time a delivery man asked me for a few coins for his passway. Barya lang naman but the point is ngayon lang to nangyari. Just asking if it is required? It just so happen that I don't have any ...Read All

2 attempts of customer available while the receiver been waiting for it. Kung hindi i follow up hindi nyo ddoktorin ang tracking ng parcel. (Nagkamali ng punch!) Some parcels are urgent. 781458422531 ...Read All