Consumer Complaint Database

SENDER
Salma sultana
I had been to the salon for hair colour the lady changed my hair red i wanted brown colour and also when i went fot wax she riped off my skin.i want to complaint about this unprofessional worse customer service.i had to pay for this over all....Read All
COMPLAINT #439 - Customer Service Issues
SENDER
MohammedAslam at
2aed and 3aed purchasing time one baqala person no change big purchasing small purchasing there no changes telling any time...Read All
COMPLAINT #438 - Customer Service Issues
SENDER
khawaja Muhammad Mansoor
I applied from them for work permit visa now 2 year they didn't give visa and from 6 months Ian asking my money they are not giving.they took money from alot people.i am afraid that they will runaway because most of time manager is outside country.they using fake accounts to catch people for work vi...Read All
4 Replies
COMPLAINT #437 - Refund / Exchange Issues
Translation is not google translate nor literal translation. I asked for a draft and what they provided was unacceptable. They refused to refund me when I told them that the translation was not what was a contextual letter. Hadi is a thief and people should not waste their money. I want my money bac...Read All
COMPLAINT #435 - Service Issues
SENDER
Sach
Had given 4 shirts for a wash. Got one back with a torn collar. They did not own upto their fault, only blaming the fabric. Avoid this laundry if you want clothes back in good condition....Read All
COMPLAINT #434 - Service Issues
SENDER
Raunak Vyas
I had got Visit Visa issued from Seven Sky Tourism in Feb’18 for my father and he entered UAE on 13 feb’18. On 7th april’18 i lost my father in Dubai. All the retiuals were done from Sharjah and his passport was cancelled by the Indian embassy which is in Dubai. I was informed by sharjah gover...Read All
COMPLAINT #432 - Service Issues
SENDER
Muhammad Mustansar hussain khan
Greetings

I want to complaint for York hotel receptionist mr irtaza . I want to introduce you that I am working in govt company in Abu Dhabi as engineer . I used to visit Dubai to have good time with family and friends .
On 19th April 2018 I made a booking via agoda.com and after conformitio...Read All
COMPLAINT #431 - Service Issues
SENDER
Roula Khabbaz
Hello,

I purchased a cooker + oven 2 years ago from Lulu Wahda Mall in ABu Dhabi and I got problems in the oven few months after the purchase. Unfortunately I lost the receipt where I have the warranty but I called the customer service and one person came and said that "he fixed it". He didn't ch...Read All
COMPLAINT #430 - Product Issues
SENDER
SURRIYA SHAMS
I go there for hair LOW LIGHTS and keratin but they have very unprofessional staff they damage my hair after 2 days when i go there and complaint about my hair burn and damage, they said our keratin and color is good your hairs are weak thats why its burn they use straightener again and without my p...Read All
COMPLAINT #429 - Service Issues
SENDER
Pramod Kumar
RECIPIENT
Zara Home
Hi this is the second time I am writing , because when I wrote first no one get back to me,
Just to let you know I visited Marina mall Zara few weeks before. There I encountered one of the rude staff I have seen in my life, most probably she is Russian, not helpful at alI , if u ask she replied as ...Read All
COMPLAINT #427 - Customer Service Issues
SENDER
Shakul hameed Shajeeb Basheer
Dear Sir,


I own a Ford Edge car brought from Al tayer motors 2 years back. Before coming to last service, I noticed some patch on the roof top and and eventually it lead to the peeling of the paint from that area. I went to the show room and met the sales executive (whom I dealt with when I br...Read All
COMPLAINT #426 - Service Issues
SENDER
Robert Taylor
They told me they needed a 1500 AED deposit for the rental car for tickets, damage, and whatever else, they told me after 15 days they would refund the money, i cant not get a hold of them via telephone or email, no answer, no response. ...Read All
COMPLAINT #425 - Refund / Exchange Issues
My name is majid ail, i belong from Islamabad. your dialysis staff not good because many time i came in morning at 8 to 8:30 filled the form. he give me a time at 12 pm came then i came he give me next time 5 pm then your staff duty has changed and he give next time 8 to 9:30 pm, i still waiting.all...Read All
COMPLAINT #424 - Other Issues
SENDER
Zavela Malcaba
The owner of the salon ask me to go out while ironing my hair because there is new customer who doesn’t like the smell of the keratin....Read All
COMPLAINT #423 - Customer Service Issues
SENDER
Riyas Abdul Rahiman
Hi ,
yesterday morning 27- Feb- 18 i visited Universal Hospital, Abu dhabi for general practitioner 2 floor in B building , to see Dr. Soniya. I don't like your service is there , Poor service & Bad Response from one lady nurse in vital sign department . Dr . soniya consultation also iam not sa...Read All
COMPLAINT #422 - Customer Service Issues
SENDER
raghav
Service is worst and they are looting the people... I asked my refund of my security deposit of 1,500 aed which they are suppose to return in 14 days. But in gave several reminders and follow-ups but no reply at all. Finally i Got my money only (1420 aed) after 1.5 months and that too with deduction...Read All
COMPLAINT #421 - Refund / Exchange Issues
SENDER
Ronel
Do not book with this company! Most unprofessional team I have ever come accross. Delivering horrible customer service. We booked the Abu Dhabi Tour with Ferrari World and our pick up was between 9-9:30am. Waited TWO HOURS today for pick-up. Spent the entire morning on the phone following up where t...Read All
COMPLAINT #420 - Customer Service Issues
SENDER
Jaralaine
Today I went to one of your branch in al riqqa to buy a fresh eggplant. I had no doubts about buying in your supermarket as im secured that all the vegetables are fresh.I always go at your supermarket because it's more convenient and accessible to my location. What concerned me is the cashier who di...Read All
COMPLAINT #419 - Billing or Collection Issues
i was a victim of this fraud. anyone can advise me?
i rented a car from them for only three days but until now no any feedback. you can check that lady's number. she will answer you but you will become hopeless.

scum lady: 0589085762
scum boss: 0582549752

...Read All
COMPLAINT #417 - Refund / Exchange Issues
SENDER
Amir Zand
They charge for anything possible in fair amount ,scratches or even changing price in contract . They deal with one price and change price without informing customers. ...Read All
COMPLAINT #416 - Billing or Collection Issues