Consumer Complaint Database

William from Hawkeys Electrical contractors has been giving us the runaround for the past two weeks and doing half jobs just to keep us quiet. We have paid him his deposit but there is no finished work. This is truly unacceptable and unprofessional....Read All

kinunan ng pictyur ng walang pahintulot . ,. sinabihan na Yun driver na wag magpictyur ginawa nya parin . Kasama pa ba ito sa trabaho nila ang pictyuran Ang tao na nagclaim ng order.Pa clarify pls ,kc nahahayblood Yung mother ko...Read All

0% customer service, I called Vodacom initially by the 5th of February 2021 to cancel my fibre and for it to be released they gave me SR210205-162464 and advise after 30days the line will be canceled. I also received an email to confirm that by the first of March 2021 my line won't be active to my s...Read All

Good day, I submitted a new service request 12 January 2021, SR210112-056565, regarding new address on my existing router contract. No feedback received, my 3 emails sent to customer service have been ignored. Now I am at the new address, paying for a fibre connection I cannot currently use, as wire...Read All

Because I now have uncapped wifi at home, I wanted to cancel my Vodacom data contract (number 0796963982). I started this process in September 2020.

Vodacom agents would assure me the contract has been cancelled, but I would receive an invoice every month. Eventually on 31 March I received an e-...Read All

My 9 year chose Ocean Basket as his fave restaurant to go to for lunch yesterday and to our disappointment, the food was not up to par. He ordered a peach ice tea and received a lemon one instead. Luckily, he didn’t mind it and had that one instead. We ordered a starter calamari heads and received...Read All

I did not receive good service at Ballito pep yesterday ,I had to wait in a long queue when I got to the till I was told that they don't do laybyes month end because it is the 31st ,does laybyes have dates now?...Read All

It's 3:45PM and a delivery man called me saying he will deliver my parcel since office hours are done, I asked what will happen to my parcel and he rudely said that "Wala tayong magagawa jan" I asked if they could deliver tomorrow and he responded "Hindi kami sigurado - titignan namin" again, rudely...Read All

I am experiencing the same problem, l've cancelled the upgrades during Jan 2021 up until today, they are Not cancelled, l called vodacom more than 10 times, went to vodacom Mall of the South several times to cancel same, and since l've been told it has been cancelled/reversed, but they've just lied ...Read All

Hi, I would like to. report Ms.. Nyra from Mercury Up town katipunan branch. she was rude while serving me. paki monitor nalang po mga customer nya especially senior citizen......Read All

Sa relocation po namin hindi pa rin po nila poinaprocess we will still waiting po...Read All

I am absolutely livid. I cancelled my cellphone contract for the number 0727683199 and requested it be made prepaid in the stipulated time frame 2 weeks before the contract came to an end. The end date was 11 December 2020, and I called the call centre on 24 November 2020 to request the cancellation...Read All

What does it mean...My complain has been approved...


What's the solution???

Frustrated customer...Read All

I have a problem with finbond they said they will take the money for 6 months but they debited again. ...Read All

I have a problem with finbond they said they will take the money for 6 months but they debited again. ...Read All

I have been struggling since 2018 to terminate my membership. Enclosed is my latest attempt (Three in all) to cancel and possibly receive some refund ...Read All

Good day.

I would like to log in the complain.

- Vodacom sents me sms's that I should reach a certain goals but not rewarding me afterwards.

- During December/January there were offers that I had on my number of instance buying certain bundles with so much but the system charges me more.

...Read All

This is not my first time to encounter their rude attitude at the branch so i decided to take some actions..

I tried to be friendly to them so atleast i can get some smile on their face and a little kindness.But i was wrong..i own a online page but just started to offer a COD & COP which LBC is o...Read All

I bought the defy washing machine in 2017.04.22 at ok durban in west street with the 3 year warranty plus 2 year extension of warranty,my machine stopped working and logged the claim with ok the guy helped me telling me that I must brought the machine at the shop I did so.Only to find out that he to...Read All

Firstly we were lied to when we took the contract and told that our service will be up and running the same week we signed and then three weeks later we still had no service. We were lied to numerously by the call centre staff and told that it will be sorted and nothing was actually done until afte...Read All