Consumer Complaint Database

THis issue has been resolved. Thank you...Read All

Yesterday went to dischem at vaal mall to collect my medication. I waited more 15 minutes at collection counter, there was no one to assis. I my self ask one the staff at the dispenser to assist, he just said Mam wait I continue until I join a dispenser quoue.this where I was finally assisted. Am ve...Read All

This matter need to be taken into consideration as soon as possible, this involves fraud! I remember I paid a transport costs of R 3900.00 around Sekhukhune district, o thought it was CTM Transport but it is the Sales personnel own transport? This needs to be reported to the department of labour and...Read All

Good day may I please request assistance I have recently found out that I am listed in the credit bereu as owing vodacom an amount of R8089. 00 when I was applying for a vehicle in January it was declined because of this vodacom account which I do not know. I went to a vodacom branch in Heidelberg m...Read All

The store doesn't have a Supervisor, Manager's working station is out the Store, there's is no supervision of the sales personnel, Management turning a blind eye on the store cameras & allowing sales personnel to use their own Bakkies & Trucks for Deliveries. Community members denied an opportunity ...Read All

Okay since he could not top up another 50k because he don’t have it why didn’t you send back his money , why is the money still in your account meanwhile he requested for it??...Read All

We noticed that wood is eaten by small insect probably Termites. Resulting white powder is falling on the floor n chairs.we already sent an Email n Reminder but no reply....Read All

My collateral balance is not updated , I have balance of 10000 although I am not able to buy a share ... and all the contact number provided on website are wrong I am trying since 5 days but not recable....Read All

Poor service online.
Busy with online consultant when i asked a few questions aboit the A31 she answered and the before we were finished the phone was dropped.
When I phoned again told me no A31 or A51 Samsung is available.
Phoned again Phone was available no watches with deal.
Told them about t...Read All

I went to a store and asked if there's a vacancy the manageress told me that they don't employ Indians they only taking Africans my whole life came crashing on me I felt that because I'm not an African I shouldn't be living ...Read All

The requirements was already submitted on january 2020 but till now there still no update regarding on this. Im contacting your tel no. but there was no answer on your side. The cheque should be issued a year after the requirements was submitted. I hope to hear an immediate action prior to this. Tha...Read All

Mr Mohammed Joosub.

Next step is the newspapers with my story.

Vodacom is realy worth nothing with staff that do not know their work.

I got a journalist friend so if you don't provide me what you PROMISE me as a client after 23 years
I will let the world read about this story
Uptil NOW...Read All

I was debited 16,000 10,000 5000 and 1000 respectively
Please may Almighty not be unkind to you kindly refund my money it's my school fees Please I beg of you...Read All

Good day

I have sent an email before regarding the business hours of your Gordons bay Pep branch but have not recieved any feedback.

Please cloud you extend the week hour to 6pm instead of 5:30 to accommodate people who work until 5.

...Read All

I cancelled a Black Friday special within the 14 days allowed in December 2020.
The device still hasn't been picked up.
I am being passed around from Customer care to Cancellations to Rewards.
I've made 6 calls over the last 8 weeks, from my cell - 0828543268 and received only two reference numbe...Read All

Good day Sir/Madam

I would like to raise a complain regarding a few if your employees
Who take customer's documents
and pretend as if they making sales
however they take clients who came to apply then send the applications to loan companies to claim the money for themselves and increase th...Read All

Pep offers many services to customers of which is good, but their way of serving them on this covid times it's terrable rong and not online with quick service and avoiding long ques
You cannot be waiting in a same que with a person who is shopping while u are only at the store to collect parcel, sa...Read All

I took my car to BMW Menlyn for service on brake pads on the 22 of February and 2 weeks later my car had a brake system failure, that nearly cost me my life as I could not stop at the stop sign. My car was towed on the 5th of March and I never even received any communication from BMW Montana as it w...Read All

J&T texted me that my parcel will arrive today. But unfortunately, my parcel was not picked up by this rider Xython Caballero because he has some other packages to deliver. Feels like my parcel was not prioritised even if it should be delivered today....Read All

Good day

My boyfriend got a car on my behalf on the 26th of february, my car (Toyota Etios Sprint 2018) still hasn't been registered, has a spare key or contacted for a tracking as promised. My sales assistant Mosedi Yalo has been in contact with their sales manager Jacques (Kia The Glen) for all...Read All