Consumer Complaint Database

Good day,
I trust that you are doing well.
Saturday, 6th March 2021, I went to Pep stores brighton Square kraaifontein.
I called a sales associate to assist me with the below attachment, immediately she went off on me infront of all the customers saying that someone put the shoes there and that...Read All

Hi

I don’t understand why I am owing you guy as my 12 months contract was over long time ago. I was on month to month for the service used only. I called to cancel somebody told me I have to pay for two months instalments as a penalty yet I never been in the gym almost a year now. What are you...Read All

Our forefathers have been using their Bakkies & Trucks for Deliveries to provide for our families since yore years. Which was a good practice since was a way of giving back to the community members & socioeconomic development around the community as CTM is a private Massmart Store. Now your sales pe...Read All

I ordered the hake and chips x 2 and a hake and rice. Instead I got hake, chips and onion rings. Also they overcharged me. Instead the employees stand and chat to each other instead of doing their jobs and making sure that the right order is given to the RIGHT customer.
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On wednesday i want in the store at our ceres branch wanted to buy the tv on sale.the sales person told me its fine i can go and fetch something when i came back 5minutes later they sold the tv to someone else..and the lady who was selling it told me the tv was already sold in the morning but the tv...Read All

I am Kathleen Potterton, 62 Moorat Drive, Brackendowns Ext 5. Cell- 066 286 5659.
I have a standard monthly prescription for Methorexate and this is the 2nd time that my tablets have been short supplied. My script was filled on Monday 1/3/2021 and my first metered dosage was taken last night 7/3/20...Read All

Big Bully Vodacom has now removed my Cell no that I had for 10 years from the system and can no longer receive or make calls !! - Can you believe this shit - I still have credit on my pay as you go but cannot utilize my paid for credit because the criminals at Vodacom doesn't make enough money they ...Read All

for almost a week we have no internet access under account number 1111202027608 located at 162 Elpidio St., Bragado Homes, Mabalanoy, San Juan, Batangas for Mrs. Merlita S. Pasatiempo's account. we have tried using trouble shooting techniques but it doesnt work. when we check with the connection it ...Read All

I'm not satisfied with the policy I was discussed with, it was force selling and as per terms I have the rights to cancel the insurance and entitled to receive a full refund as long as I cancelled withing free look period...Read All

Good day,I bought a phone at Pep cell (Mabopane square branch) in November, and in December the phone had a speaker problem, and I tried to take it back at the shop and one of your staff members told me to get the memory card ( of which I was surprised how the memory card can affect the phones perfo...Read All

I've done layby in your store and when go and buy a stove using that money they told me that that money doesn't appear in my account they are going to call / to send the slip and complain to the head office. It was on December 2020. Until now there's no response. Please I need my money back otherw...Read All

Today Sunday March 7th, 2021 we lost our internet connection for more than 10 hours with no information from Globe Telecom. However our neighbors which are consumers of the same ISP have internet with no problems at all. Not only today but on the past days it has been a struggle to restart the route...Read All

The fidelity guard told me at Macro in Ottery Cape Town to rather shop else where and he has other work to do...Read All

Same situation here...converge asked for payment upon filing of appli. And found out that our area is not serviceable...and until now no refund has been made since July 2020...Read All

Vodacom me to pay sumthing i dont knw about it..i try to explain it ..all i knw is i have a gift frm ma friend ..but vodacom h press charge on me ..if iwas knw about i hv to pay i never do it..but was a gift..sum one if is give you a give unever use it? Please help me idont have money
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I paid my dish bill and the bill was debited in a wrong account my arrival to lay a complaint at the store I am told to call multichoice wherelse its not my fault....Read All

They always saying ON DANGER PLACE my place even if it's not and it is paid for COD. Because my place is Just along the NATIONAL HIGHWAY only....Read All

Am not happy at all buy the service I got from Turbo City Booysens opposite police station... I thought they professional but I was totally wrong about it... On the 01/03/21 I brought my CLA200 Mercedes Benz car and I found Kenneth on reception with a lady I took him to my car to hear the noise on m...Read All

Opened case numbers with them are as follow. 98783378 and 97428164, PLEASE PLEASE OPEN THIS TICKETS to see how the agents are responding.

Case was opened on March 1, I asked why is my 5 free deliveries are already used. Agent response, all 5 was already consumed (Duh???!) pointing what is already...Read All

sept.16,2016 we submitted the requirements for the lumpsum of my husband's pension plan.we are advised by the manager(baliwag branch)to come back after 6 months for the release,since then I always make follow up but always telling me that it is still in process.its been almost 4 1/2 years,its is sti...Read All