Consumer Complaint Database


SENDER
Albert Strydom
I have now been trying to cancel my contracts which ended a year ago for the last 3 weeks.

I have called the cancellations department every single day since this started, and every person i talk talk to tells me the cancellation will be loaded, the matter has been escalated and that someone will ...Read All
COMPLAINT #12864 - Customer Service Issues
SENDER
Adefabi
Were you able to retrieve your money and did it shows the sportybet account name which the money was credit to?...Read All
COMPLAINT #12858 -
SENDER
Elaine Labrou
Bradlows Order 800012971 order date 2020/12/05 Microwave not delivered yet.

I have called the Call centre 0800119933 number at least 8 times since December and NO ONE has come back to me yet.

I then logged a complaint on this database Ref number #12232. Someone phoned me a week later and said ...Read All
COMPLAINT #12855 - Delivery Issues
SENDER
ogbonna Samson chidi
anytime I try withdrawing they keep on telling me that I have to withdraw to the account I deposit with.the same gtb account I used to deposit is the same account I wanted to withdraw with....Read All
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4 Replies
COMPLAINT #12852 - Other Issues
SENDER
Jurgen Jonker
Our fibre line was installed on the 4th of March. We were informed it may take up to 48 hours to activate.

After numerous call to the call centre, we are still not connected.

I have requested call backs from team leader (since they are always too busy to assist), but no call back to date.

I...Read All
1 Reply
COMPLAINT #12850 - Service Issues
SENDER
Thabo msiza
Today is a good day.
Since he choose to avail himself because one of our respective directors is here. We took an action of submitting a Transport and Delivery proposal to Joseph hope he submit it to the Director. And perhaps equality and consensus can be reached....Read All
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COMPLAINT #12849 - Delivery Issues
SENDER
Angel De Leon
I’ve had a parcel delivered from metro manila to cebu, i secured it with lots of bubble wraps and sandwiched with cardboard, and even attached a handle with care do not bend sign and it still arrived to the buyer bent! i have attached a photo proof with the large amount of bubblewraps, cardboard, ...Read All
COMPLAINT #12847 - Product Issues
SENDER
Ntando
I bought Jasmine bed and within 3months it was torn the springs or wires started showing. I filed a complaint and truly speaking they acted on it so fast. My mattress was changed. But now my worry is this new mattress within few months again it's starting to give me problems. Ts producing a funn...Read All
COMPLAINT #12843 - Product Issues
SENDER
Joeline Decena
This has happened to us for several times. COD ang item pero tatawag ang rider na hindi raw kayang i-deliver kaya i-pick up na lang. J&T Narra 1 branch. Considering them, sige, kahit paid ko naman ang shipping fee.

Kahapon lang, I was notified na for delivery na nga ang items ko so I expected na...Read All
COMPLAINT #12842 - Delivery Issues
SENDER
Portia
Hope my message will find you well. I bought Garnier products on the 21- 02-2021 at Dischem (jabulani mall) i went there today cause i had a chance, the service that i got there wasn't fair firstly they requested the box i told them that i don't have secondly the product its not full, the lady who w...Read All
COMPLAINT #12839 - Product Issues
SENDER
Lindiwe Ntuli
I hate to lay my complaints to you cause it seems your staff doesn't follow regulations.this has happened several times& I'm feed up with ur service. Today I bought feed my craving at Empangeni.gues what I got 8 wings inside,6 small one &2 other one.Mind u I stay at eshowe there's no chicken licken ...Read All
COMPLAINT #12838 - Service Issues
SENDER
Phumzile Mnguni
RECIPIENT
PEP STORES
I went to pep store to do exchange unfortunately I didnt have a slip n the packaging so the manager told me that thy can't exchange for me n I needed something else not a refund and my items thy still new and in a good condition can you assist me with that .I was exhachanging two long blue school sh...Read All
COMPLAINT #12834 - Refund / Exchange Issues
SENDER
Wouter Vermeulen
We get a new contract for Huawei Matebook xPro, I had it for 18 days and the lcd screen pix left is faulty....I have to drive 200km to take my laptop back they say they send it in for repairs I havent pay my first contract fee I say to them its not my fault I dont want a repair one back I give it in...Read All
COMPLAINT #12832 - Customer Service Issues
SENDER
Thuli Mnguni
RECIPIENT
PEP STORES
A month ago i purchased school shirts for my daughter at your Middelburg branch based at Mhluzi Mall in Mpumalanga, which are a wrong size. I never get a chance to go to shops that much because i am based in Pretoria. I no longer have a receipt for the shirt but its still in its original packaging, ...Read All
COMPLAINT #12827 - Refund / Exchange Issues
SENDER
Bobby
RECIPIENT
Patricia
I requested for a withdrawal and I haven't received my money yet why please are you guys like that this isn't your first time kindly credit me please...Read All
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COMPLAINT #12826 - Delivery Issues
SENDER
Mziwoxolo Mayedwa
Two months ago, a sales consultant came to my house advertising Vodacom fiber. They said the fiber will be installed within 21 days and in the meantime, we will be using the LTE. It's almost 2 months now no installation of fiber, however, we are being billed for LTE which was not the agreement. We h...Read All
COMPLAINT #12825 - Billing or Collection Issues
SENDER
Girlie Monama
My mother went to Jubilee mall dischem yesterday to buy prescribed medication. Tshepo Mosima gave her wrong medication, my mother tried to tell him that that isn't the one she takes. Tshepo then told her to go home and Google. Today I drove there to adress this issue because this isn't the first tim...Read All
COMPLAINT #12824 - Customer Service Issues
SENDER
Ntombizodwa Gumenge
I've been to the Vodafone store today to make an insurance claim my phone was stolen on the 27th February 2021at night , my account was in arrears and the line was suspended i made a payment on the 26th February 2021 in the morning ,the store advise me you've cancelled my insurance without my consen...Read All
COMPLAINT #12820 - Other Issues
SENDER
Samuel Anyaji
My account was hacked in by one of your staff that introduce me into the betting platform and he made away with my money the sum of N186,000. On the 07,02,2021. I have all the info that can help you recover my money back to me and will also help stop further fraudulent act on your company, it not a ...Read All
COMPLAINT #12817 - Other Issues
SENDER
Maphanga mzamo
Since CTM Massmart Store in Groblersdal doesn't have Transport, community members have to approach each and every customer entering the store for advertising or offering transport deliveries because the CTM staff mainly sales personnel (Guys) are having Bakkies & Trucks that they use for transport a...Read All
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COMPLAINT #12816 - Delivery Issues