Consumer Complaint Database

My fibre line was installed on 28/09/20 i then connected router and interim lte dongle and everything worked fine , but on 29/09/20 lte was stopped so presumed fibre line is active ,unplugged the dongle ,connected cable from ont box to router ,but no signal phoned twice on 30/09/20 but no one could ...Read All

The online class is about to start on October 5 but i still don't have internet installation i was inform by the representative that i will be contacted within 48 hours after the ticket submitted but no calls at all i'm pissed off i want to be refunded for the payment i made....Read All

I would like to file a complaint against LBC. The amount paid by the customers under COD/COP is 5000 pesos in total. It is already 1 month from the delivery yet the payment has not been remitted to me. And LBC is claiming that I already received the amount for one of the tracking no. Which I still h...Read All

Hi Sept 25 naka enroute na sa Cavite perishable package ko.. oct 1 na di pa nadedeliver pag once ba dumating yun sira na sino papalit nung nagastos ko dun?...Read All

Why don't Vodacom first use up the existing data bundle that I have. They send me an sms saying yr data is low,so I recharge. Then they immediately start using the new bundle and what is left on the old bundle expires(which they kindly tell me a week before it expires) and I have no way of choosing ...Read All

Good evening..trust you're doing well...am.Dan from Kumasi...I have a pending bet which is left with three games to win...one was played tonight ,that is Real Madrid game...after the game ,I tried to check and cannot find the bet slip...i also don't know the bet ID..how do I retrieve it pls...the am...Read All

Very often when I collect my prescription, it is prepared and packed. When I get home I am short on quantity. Then I have to take off work and go and argue with your dispenser. ...Read All

CTM Edenvale delivered 36 boxes of tiles to my residence on 30 Septmeber 2020 it was stacked on to of each other after i asked the delivery guys is the tiles suppose to be stacked on top of each other which they said yes. Before i paid the invoice Bongi sales person ensured me that the delivery guys...Read All

Good Day, today 30 Sapt 2020 at 16:40 myself and my husband visited Makro Ottery he was at the appliances department and was waiting a very long time for a staff member who has contacted more than one occasion about a microwave suddenly a guy Edgar Rolland appears and has a scuffle with my husband a...Read All

My account was hacked by your staff or agent today, they deducted #2500 from my bank account and also my sportybet account was not opened anymore. So what is the solution now.before getting to government I need agent reply....Read All

No Internet Access since September 6,2020 after an upgrade happened requested by my sister last September 5,2020. After this happened, I called Converge almost everyday to fix the issue. I cannot even remember how many agents I’ve talk to. They all have the same resolution, and that is to wait wit...Read All

I sent in my phone for repairs after 2 days I received an SMS stating that my phone was ready for collection. I collected the phone it was checked and they said it was fixed, I went home and the problem started again and I had to take the phone back to the store the second time. had the job been don...Read All

On the 24th September 2020 I had visited the PMB MAKRO STORE with a view to obtaining an upgrade to my Vodacom Cell Contract.On entering the Cell Phone Section it was noted by myself that many staff were in attendance having a chat amongst themselves.Being in sales,it is important for any customer t...Read All

It says that it will only take 1-2 days to deliver a package from manila to luzon but the product I should be recieving right now is misrouted....Read All

I have sent 3 separate cancel my contract requests during July,2020 with no feed back from Vodacom. All I get is my bill which you forcefully apply via a debit order. In each case I have got the bank to reverse the debits. Contract cell number 0769213403. e-mail addresses used as per web page cance...Read All

I did a settlement on July but they still debited I went to the shop in pinetown to report they gave me a run around told me so many thing that i should go to my bank and reverse knowing very well that they won't at fnb they went back again they told me to wait 2 weeks but a month has passed I haven...Read All

Hi, Ordered buy 1 take 1 party size pizza today , 09/30/2020, around 3:30 pm. I payed online as instructed within 15mins.got a text message confirming payment and delivery 4:08PM, says it will be delivered within 29 mins. @4:56 CSR call me, says theres an Address issue, so I said How can it be, baca...Read All

I am an ex-employee of Converge ICT as of August.

I am sorry, but your 4000 pesos is gone. This is all done on purpose to raise funds for the expansion of the company (i assume, because we were actually by told NOT to process any refund requests and just pretend we are doing something about it. S...Read All

Everyone,

I am very sorry for this company is treating you.
The truth is, they really don't care about subscribers. They only connect people who are somewhat insiders or very easy to connect. Me and my colleagues were TOLD not to follow up anyone's complaints. We were also told to just ignore r...Read All

Good morning mam ako yung sa iphone, baka pede bukas na po tayo magmeet kahit sa lipa na po, wala lang po talaga ako mapag iwanan ng baby ko now at aalis po asawa ko, salamat

Ito ang tracking number
362056345698...Read All