Consumer Complaint Database

Iba ung design at size ng tshirt n dineliver ang layo sa advertise ng seller at yung number ng seller sinadyang maliin.Hindi matawagan ung number ng seller na nilagay ng jte sa parcel bogus ang galawan.Pinayagan nila na maglagay ng maling number sa parcel nila huli ko n macheck nung nsa bahay na ako...Read All

I have been calling customer service and they try to assist in putting me through to billing, or collections.
The phone keeps cutting off before I can tell them that my billing is incorrect. I have been a Vodacom client for 5 years and never had any issues until March 2021. I signed up for Fibre an...Read All

I booked online from Asaba to Lagos our car is still on d road. It has spoilt like 4times and we are stillvon the road. Non of the gigm drivers passing are stopping to ask what was wrong. You pple are putting our lives in danger,we are at agbor now and still nothing is been done. Driver name sunny, ...Read All

Good day.

My account was suspended for 6 months so that I was able to pay off the areas. As soon as I thought I had reached the limit and paid it off I was told that my monthly subscription is still charged! Which is not acceptable at all! How is my account suspended yet im being charged for a s...Read All

I lodged a funeral claim with sanlamsky for policy no: SL18311916 and received payout of R4, 946 thereof. I contacted sanlamsky through an email on 11 March 2021 to establish if the amount paid was correct considering that I had the policy for over 14 years. I requested that Mrs. Makuwa should be ta...Read All

I would like to know how does ok operate when it comes to taking people to credit bureau what procedure do you follow because having to face lockdown while one was paying every month.now I'm still paying but they say I'm on credit bureaus due to lockdown how come with a reason of natural disaster sh...Read All

Plate no.981 NOB paki turuan ninyo ang delivery Patner ninyo huwag maangas at arrogante pate ang angkas niyang Babae ay Sobrang Arogante den sa mga Private Subdivisions tulad ng Sa Amen Greenwoods Executive village makakasama sa maayos ninyong opisina ang tulad sa Delivery partner ninyo at sa Katula...Read All

Ma'am/Sir:
Evert time I try to connect in our Wi-Fi (Converge),it keeps on saying "denied access". I hope you'll address this as soon as possible. ...Read All

nag chat ako sa puregold paliparan para mag order grocert at mai deliver hiningi details ko pinasa ko mga details ko after nun nagtanong nung may perks card sabi ko wala. akala ko busy lang sila inabot kinabukasan nag chat ako nagpasa id ko dahil akala ko valid id kelangan nila perks card pala sabay...Read All

Hi are Motshabi musa policy no AL5144756X4 am not happy with the charges you made for this 2 months and not debit on the last date of the month like we agreed then next thing you charge me for what fix this or will have to cancel my policy with you guys thank you ....Read All

Lucky are those who are taken serious...I've put in a claim on the 09th April 21 and Sabelo Xaba was appointed to handle my issue but the dude ghosted me.He doesn't even bother to reply to my emails...How's that for proffessionalsm.......Read All

I'm experiencing the same misery. My Fiber has been down for 3 and a half weeks and counting. I must've contacted the call centre over twenty times now - only to get the same BS response.

"your request has been escalated - someone will contact you..."

I've not yet received a single shred of co...Read All

Since 20 February 2021 I'm struggling with vodacom to pay me back for overpayment on my 6 vodacom contracts and everytime I have to speak to a new consultant and explain everything over again, I'm a loyal customer for 18yr with vodacom and they can't even pay me back the money they owe me and every ...Read All

I went to PEP at Mphephu Plaza to change 6 items which were small sizes.All the things that i had bought initially costs 1200rand. Then i got 3 and the other 3 they were no sizes. I then asked the cashier(i have her pic and name) is it possible to change these three then i will go other pep stores ...Read All

I lay byed a fridge by the OK Furniture store in Motherwell finished paying it off now they don't have the fridge in store.I have been waiting for almost a month now no follow up about what is what..I'm so disappointed by your service guys I was looking forward to buy more stuff from your stores as ...Read All

I was at PEP Hatfield today 15h50.
Two ladies wearing PEP uniforms sitting at a desk in the store, when I asked who the manager was they said they are only visiting the store and do not know☹.
At the tills I think Deliwe said they are not going to put more staff at tills since the rest are tak...Read All

Okpara joshua is the soo called spoke man I wan sent an iPhone 11 pro max with 200$ inside it then he spoke like an agent saying this is from the fast express company where would you like your parcel to be sent then I gave him my address and everything later on we started doubting cus he was talking...Read All

I attended to the Dischem in Maponya to collect my Meds as well as my fiancé's, and was the forth instance on the 13th day of April 2020. On arrival was given my meds and was refused to be given my fiancé medication. I then asked the reason thereof because i have been collecting hers as well three...Read All

Still can't believe I'm struggling for a year for Vodacom to get me off of ITC. Still on ITC for a lousy R5.00 , I cant believe the incompetence and poor service one is getting. No one tries to contact you to resolve an issue, no use in calling either cause no one is competent of helping. It's utter...Read All

It's been so long since I was promised to hear from Makro in 48 hours maybe they do not understand the nature of the urgency of my complaint. I shall send an email to makr***@makro.co.za maybe someone can deal with my case with some sense of urgency ...Read All